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Samsung’s Galaxy Fold – a cutting-edge handset with unfolding issues

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The South Korean tech giant Samsung Electronics has unveiled the full specifications of its upcoming Galaxy Fold, getting ready for its first ever foldable smartphone launch in the global market in the upcoming weeks. The company first displayed the phone during MWC Barcelona 2019, but only inside a glass enclosure at its booth. Now, Samsung has shared an infographic that reveals the full specifications for this foldable handset.

 

The Galaxy Fold features a 4.6-inch cover display and, when unfolded, the device turns into a 7.3-inch Infinity Flex Display-based tablet PC with an aspect ratio of 4.2:3 and pixel density of 399. The smartphone weighs only 263 grams and is 6.9 mm thick when opened and 15-17 mm thick when folded, depending on its position.

 

As stated by the company, the larger screen is designed to offer a new approach to multitasking, with users being able to watch videos and play games with up to three active windows being displayed simultaneously. The screen is equipped with six cameras from cover to cover, as well as next-generation AP chipset and 12 GB of RAM to support powerful PC-like performance.

 

Samsung’s proprietary new polymer layer for its cutting-edge smartphone displays is claimed to make the Galaxy Fold flexible, tough, and built to last. However, several first users have encountered problems with apparently defective screens after removing a protective layer of film on the devices.

 

The company reacted to the issue with the following statement: “A limited number of early Galaxy Fold samples were provided to media for review. We have received a few reports regarding the main display on the samples provided. We will thoroughly inspect these units in person to determine the cause of the matter.”

 

A Samsung spokesperson added: “Separately, a few reviewers reported having removed the top layer of the display causing damage to the screen. The main display on the Galaxy Fold features a top protective layer, which is part of the display structure designed to protect the screen from unintended scratches. Removing the protective layer or adding adhesives to the main display may cause damage. We will ensure this information is clearly delivered to our customers.”

 

Samsung already has experience in dealing with phone-related crises and, to maintain its reputation, they will have to make necessary corrections promptly by turning the Galaxy Fold into a truly ground-, not screen, breaking smartphone.