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US telecommunications companies Telinta, offering cloud-based, white label switching and billing solutions for VoIP service providers, and TextBetter, a provider of cloud-based business-texting services, have announced a joint initiative to deliver cooperative solutions for VoIP service providers. VoIP services such as hosted PBX, business and residential VoIP, and mobile connectivity accessible through Telinta’s cloud-based softswitch platform, can be integrated with this unique SMS solution. The white label solution from TextBetter makes it possible for any US phone number to send and receive SMS via email. TextBetter SMS services can be easily added to Telinta’s hosted softswitch platform, without the need to change the ownership of the DIDs. According to Telinta, “this powerful cloud-based combination of VoIP switching, billing, and SMS technology requires no software or hardware for service providers. TextBetter pairs the end user’s existing email with an associated phone number, so that SMS messages can be both…

A cloud-hosted, VoIP-powered PBX is an attractive and preferred option for a modern business telephone service. It is extremely cost effective, available for use anytime and almost anywhere, and requires none of the hardware investment that traditional on-premises systems needed in the past. With maturing technology and the desired convenience in business communication, now is the right time for change. Switching to a hosted private branch exchange (PBX) may sound complicated, however a well-thought-out transformational process can be smooth and hassle-free. Let’s discuss the main points to consider when moving from a traditional voice system to a cloud PBX. PBX systems – traditional vs virtual To begin with, it is important to understand the main differences between a traditional PBX and a cloud PBX. A legacy PBX is an enterprise phone system stored and hosted on the customer’s premises, and consists of specialized hardware,  generally  connected using circuit switched networks.…

Oculeus, an innovative telecommunications software provider from Germany, has announced the launch of a cloud-based fraud protection service. The new solution, branded with the name Oculeus-Protect, is designed to meet the growing needs for security in the enterprise telecoms industry. The new fraud protection service is supported by the company’s regional cloud environment, and is currently available throughout Europe, and North and South America. The software provider defines the new service as “a real-time telecoms fraud protection service that provides enterprises an intelligent and automated framework to efficiently prevent false charges resulting from unauthorized usage of enterprise telecommunication channels by cybercriminals and other perpetrators of telecom fraud”. They claim that the software is able of block fraudulent telecommunications traffic within milliseconds, and have positioned the service to be totally independent of user’s telecommunications service provider. “There is a clear and definite need for our new telecoms fraud protection service,”…

Telecommunication industry, and especially the Voice over Internet Protocol (VoIP) technologies, are on a constant move and unceasingly generate new ideas and set evolutionary trends. If you are new in or just keen on VoIP, it is good to know someone, who can give valued opinion and helpful guidance. With this in mind, we have compiled a list of bloggers posting efficient VoIP content. These thought leaders are keeping their fingers on the pulse and provide updates and analysis on the latest innovations related to the telecoms world. Jon Arnold Jon Arnold is an independent research analyst focusing on unified communications, Internet of Things, cloud services, contact centers, SIP trunking, VoIP security and social media. Jon’s valued opinion and expertise can be followed on his widely-read Analyst 2.0 Blog, which has been recognized and awarded for the best tech reviews. According to Jon, his blog focuses on “trends that matter…

Ecosmob Technologies, a leading company in the VoIP industry, has announced the launch of a wholesale softswitch with cutting edge solutions in its open source technology. The company pays special attention to the development of high-quality and cost-efficient VoIP applications for telecom industries worldwide. With the upcoming 5G and other technology-related cutting-edge developments, it is obvious that the VoIP service providers and wholesale carriers will face the challenges with their growing business volumes. The anticipated success greatly depends on the choice of software and hardware integration, and cross-functional softswitches above all. Ecosmob’s Class 4 and Class 5 SoftSwitches open up more possibilities for wholesale carriers to make the necessary adjustments and offer consistent integration with other systems, like call center software and CRMs. The Class 4 SoftSwitch is employed for routing VoIP calls to international locations using an IP network. Key features of the custom development services…

The American cable and Internet service provider Cable ONE has announced the launch of its Session Initiation Protocol (SIP) Trunk service for business customers. This new service is a valuable addition to the already wide Cable ONE Business voice product portfolio that includes cloud-based hosted Voice, PRI trunks and business phone offerings. “In today’s fast paced, competitive environment, businesses need access to a variety of solutions to meet their voice technology needs,” commented Chris Boone, the Vice President of Business Services for Cable ONE. “We’re excited to add Cable ONE Business SIP Trunks to our portfolio of business voice services.” This new service provides business customers with the perfect opportunity to upgrade from TDM-based services, and add more scalability and flexibility to their PBX systems. The Cable ONE Business SIP Trunk service connects the customer’s onsite PBX to the provider’s nationwide fiber optic network, ensuring the affordable use…

The global ridesharing and taxi company, Uber, has rolled out a new VoIP calling feature as another method for drivers and riders to communicate with each other. Similar to other VoIP communication applications such as Skype, this feature will require an Internet connection instead of a mobile voice service in order to make calls. Riders and drivers on Uber can already communicate by using in-app chats, sending SMS or making voice calls over their mobile service provider’s network. Yet VoIP calling caught Uber’s attention when the company noticed that in some countries, particularly when traveling abroad, data calling is cheaper than calling over a mobile voice network. Besides this new feature assisting the company to expand their services on a global scale, this advancement will be of great assistance to drivers, as they will be able to stay within the Uber app while handling voice calls. Moreover, the…

The IDT owned VoIP communication service provider net2phone has announced the acquisition of the SaaS-based business phone and communication solutions provider Versature. The two companies will join forces and continue to provide Canadian companies with innovative communication services. “This transaction will accelerate Versature’s growth trajectory in Canada through a powerful alignment of values and innovative technology for voice and call analytics combined with ready access to capital. As a result, Versature will scale Canadian operations by attracting top talent while continuing to innovate and aggressively pursue opportunities in the Canadian market,” commented Versature’s President and COO, Jonathon Moody. With the addition of Versature, net2phone has expanded its operational coverage, which now includes Canada, the US, Brazil, Argentina, Mexico, Colombia, Spain and Hong Kong. Moreover, the combined revenues of both companies for May, June and July totaled over $5 million. “We continue to be very pleased by the trajectory of net2phone’s…

DIDWW continues to grow their global private backbone with the addition of 3 strategically placed points of presence in Los Angeles, Miami and Singapore. These POPs serve the growing voice traffic  demands from the West Coast of the USA, Central and South America and the Asia-Pacific regions. “We are constantly expanding our network to exceed the stringent demands of our global customer base,”  said Lina Zaboras, the CEO of DIDWW. “This is an ongoing process and is in line with our vision and commitment of providing the highest quality and lowest latency telephony for mission-critical services.” “The recent infrastructure upgrade was designed to support the DIDWW’s core wholesale origination traffic, and also the company’s newly added  outbound SIP Trunk for local dialing,” stated Yuri Krichevsky, the CTO of DIDWW. ” In addition, the deployment of DIDWW’s cloud-enabled services such as phone.systems and the call.center platforms has required additional private and secure…

Security researchers from Rapid7 have found a large number of insecure UDP Internet services in Germany, which are used for VoIP. The researchers found nearly six million exposed SIP services on port 5060 / UPD, more than any other country in the world. The Session Initiation Protocol (SIP) is used to establish a communication session in Internet telephony and is particularly difficult to secure. Only encrypted SIP (SIP-TLS on port 5061 / TCP) provides adequate protection against active and passive eavesdropping and toll fraud, but plain text SIP is still widely used in Germany. This is demonstrated by Rapid7’s new National Exposure Index, an annual ranking that examines the extent to which countries around the world are at risk of active cyber attacks. For the study, Rapid7s security researchers scoured the entire Internet for TCP / IP services that, for example, are not secured with modern encryption methods or offer…