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VoIP has become an integral part of the day-to-day lives of many people throughout the world, offering a plethora of technological advancements and options, simplifying many communication processes and making interactions more convenient and consumer friendly. VoIP is one of the most talked-about technologies, and its prevalence is anticipated to grow in the upcoming years. Over the last twenty years, VoIP has provided businesses around the world with the convenience of increased mobility, due to constant development and emerging cutting-edge technologies. The usage of VoIP as a service has grown rapidly – between 1998 and 2002, VoIP carried only 1-3% of all voice calls worldwide, but in 2005, VoIP was responsible for more than 200 billion call minutes. With 2019 already underway, let’s have a look at what the future holds for the VoIP communications industry. In particular, we examine the insights and predictions regarding the trends and technologies that will…

Viber has launched the latest revision of its mobile messaging application on iOS and Android – version 10, featuring an updated User Interface (UI) together with several other improvements. This is the first major update to the app in four years. The company stated that Viber Messenger 10 comes with a new look, has enhanced connectivity options, and includes additional privacy measures. Viber services have been improved with the ability to send messages twice as fast as before, and voice and video calls have been given “a quality boost to become crystal clear”. There is a new, bright header across the app, and the main chat list is displayed with convenient access to all private and group chats, communities and favourite public content. The update includes a new “Calls” screen containing recent calls and phone contacts, with the Viber Out balance and subscriptions shown at the top of…

Verizon has announced a successful edge computing trial on a live 5G network, conducted using their newly formed 5G test bed in Houston. The company’s engineers used Multi-Access Edge Compute (MEC) equipment and MEC platform software, incorporated in a network facility closer to the network edge, and managed to decrease network latency by half. The test results are important for next generation networks, enabling 5G to support low-latency applications such as Virtual Reality (VR). Low latency refers to minimizing the round-trip time taken by data packets. This is an essential yet enormously challenging attribute for a 5G network, and its high performance requirements. At present, many mobile applications depend on cloud-based processing that is handled in centralized data centers, and the physical distances involved increase latency. According to Verizon, locating the computing power nearer to the users at the network edge significantly decreases the time to deliver services. …

This week, the tech giant Samsung officially introduced the industry’s first 1 TB embedded Universal Flash Storage (eUFS) chip for smartphones. The terabyte-sized native storage solution will considerably enrich the company’s mobile devices, eliminating the need to install additional microSD cards for handling large capacities. Samsung has already begun mass production of the storage chip, however there is no clear indication of when they will be installed in smartphones. “The 1TB eUFS is expected to play a critical role in bringing a more notebook-like user experience to the next generation of mobile devices,” said Cheol Choi, Executive vice president of Memory Sales and Marketing at Samsung Electronics. “What’s more, Samsung is committed to assuring the most reliable supply chain and adequate production quantities to support the timely launches of upcoming flagship smartphones in accelerating growth of the global mobile market.” The new eUFS memory chip measures the same…

The technical support team plays a critical role in a VoIP business, being the initial reference and contact point for customers experiencing technology-related issues. In addition, these important employees are responsible for analysing and resolving system failures and outages, product installation errors, user enquiries and any other technical problems that prevent customers from using an application or service. There is a wide and diverse range of possible technical issues that can occur, depending on the type of telecommunication services provided. Nevertheless, some of the most common VoIP connectivity concerns are audio quality, caller-ID problems, the dropping of calls, and post dialling delay (PDD). Studies reveal that passing on valuable technical advice or providing substantial assistance to customers is the number one method for telecom companies to improve the user experience for their products and services. At voip.review, we have summarised some relevant ideas for VoIP providers to…

Telstra, the largest Australian telecommunication company, has announced the launch of a new rapid restoration service for one of its busiest subsea cable routes in Asia. The company has joined forces with Ericsson and Ciena to ensure that their customers stay continuously connected. The solution offers carriers and cloud service providers increased network visibility, flexibility and reliable data access. Nadya Melic, Telstra’s head of Connectivity and Platforms, said the new service is now available on three of its intra-Asia routes, following the successful tests carried out in December 2018. “The Asian region presents one of the most challenging environments for subsea cable systems. Busy and shallow shipping ports in Hong Kong and Singapore, high-levels of fishing activity and an ecosystem prone to natural disasters, all threaten to disrupt or damage underwater infrastructure,” said Melic. The new rapid restoration service on the subsea network will be provided using…

The networking and telecommunications company Ericsson and Germany’s largest network provider Deutsche Telekom, have announced that together they are the first to successfully demonstrate a wireless transmission on the mmWave spectrum, that can transfer data four times faster than currently existing services.  The achievement of the data transmission rate of 40 Gbps with a latency of under 100 microseconds is a considerable advancement towards the fulfilment of stringent latency requirements of 5G, and the anticipated 100 Gbps backhaul networking. Per Narvinger, Head of Product Area Networks, Ericsson, said: “Microwave continues to be a key technology for mobile transport by supporting the capacity and latency requirements of 4G and future 5G networks. Our joint innovation project shows that higher capacity microwave backhaul will be an important enabler of high-quality mobile broadband services when 5G becomes a commercial reality.” A backhaul is an intermediate link between the core network and…

China Mobile, one of the largest state-owned telecommunications companies in that country, has designed a water purifying device powered by blockchain, thus making an explicit statement that blockchain technology is not something extraneous and out of this world, but is a beneficial high-tech solution that may be advantageously applied to ordinary household appliances. The Product Market Director at China Mobile IoT, Xiao Yi, stated: “Our goal is to also attract those who are not in the cryptocurrency or blockchain community, who may have heard of this technology but not necessarily understand it. To embrace a more mainstream adoption, we need to turn something that appears professional into something that’s very ordinary.” The Internet of Things (IoT) division within the company has developed a product with a built-in computing chip and an IoT module.  This innovative gadget collects applicable user data related to consumer behaviour habits and shares it…

Samsung phone fans are eagerly looking forward to the upcoming release of Samsung’s Galaxy S10 trio, including the top of the range model – the Galaxy S10 Plus. The new smartphone series is expected to be put on display for the first time at the Mobile World Congress 2019 in Barcelona next month. As we get closer to that expo date, additional details of this high-end smartphone are being revealed. Vision – Dynamic, Private, Detect The expectations are set high with three new trademarks applicable to these phones – Dynamic Vision, Private Vision and Detect Vision, which Samsung Electronics submitted for patents at the Korean Intellectual Property Office (KIPO) last December. The company is working hard on biometrics and eye movement control for the S10 series, and the advanced technology of the camera makes it possible to record videos at a speed up to 2000 frames per second. Three…

US telecommunications companies Telinta, offering cloud-based, white label switching and billing solutions for VoIP service providers, and TextBetter, a provider of cloud-based business-texting services, have announced a joint initiative to deliver cooperative solutions for VoIP service providers. VoIP services such as hosted PBX, business and residential VoIP, and mobile connectivity accessible through Telinta’s cloud-based softswitch platform, can be integrated with this unique SMS solution. The white label solution from TextBetter makes it possible for any US phone number to send and receive SMS via email. TextBetter SMS services can be easily added to Telinta’s hosted softswitch platform, without the need to change the ownership of the DIDs. According to Telinta, “this powerful cloud-based combination of VoIP switching, billing, and SMS technology requires no software or hardware for service providers. TextBetter pairs the end user’s existing email with an associated phone number, so that SMS messages can be both…