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The Apiary Capital portfolio company Conn3ct, a provider of unified communications, contact center and global network service solutions, has acquired ICR Speech Solutions and Services Limited (ICR), a highly specialized speech application development company involved in interactive voice response (IVR) and next-generation speech bot technology. Conn3ct said that this acquisition is a major event in the company’s strategy, and adds important skills and intellectual property to IVR, which is essential for delivering an optimum call center customer experience. According to a statement, this partnership with ICR will enable Conn3ct to offer a fully automated caller experience, where complex queries are quickly identified and routed to a live agent. IVR is a critical contact center technology that provides the initial response to the calling customers before they reach an agent. Substantial advances in technology and the introduction of artificial intelligence and machine learning have driven IVR from basic call management to…

Telefonica Deutschland Holding AG, the leading mobile operator in the German market, has announced an agreement to sell about 10,100 telecom sites to the group’s majority-owned tower infrastructure arm Telxius Telecom for EUR 1.5 billion. The acquisition deal includes 10,000 rooftop sites and up to 80 tower sites, as well as an obligation to build 2,400 new sites (BTS). This move will ensure the company’s exceptional future growth in Germany, Europe’s largest telecom market, where a robust deployment by operators is expected to improve mobile broadband coverage and secure the future deployment of 5G. Markus Haas, CEO of Telefonica Deutschland, said, “This is one of the largest and most important transactions in the history of Telefonica Deutschland. It represents an important milestone in focusing our business activities. We are pursuing a clear course based on our growth strategy. Within this strategy, we are focusing on further improving the quality of the O2 network for our…

Contributed by Maor Efrati, CTO at monogoto Working from home: A lot has been said about increased productivity and family time as positively impacted during the COVID-19 quarantine. I am discovering that it’s also good for writing and for analyzing the many conversations that I and my monogoto.io partner Itamar Kunik have regarding cellular, WiFi, and the future of connectivity. @monogoto we are building an OTT cellular network. We are providing a connectivity service to any company that desires to have cellular connectivity as part of the offering or product. Simplifying the backend and network with strong API’s while keeping all the bells and whistles that a cellular network can support over a  traditional last mile (RJ45 and WiFi). It will be interesting to see what plays out regarding WiFi vs Cellular as the last-mile provider. Some think cellular technology is the perfect solution for all wireless networks, while others hope…

US-based Reinvent Telecom, a wholly-owned subsidiary of Saddleback Communications operating a private-label communications platform as a service (CPaaS), has enhanced the security for its real-time business VoIP, video, unified communications (UC) and collaboration services. The company has now deployed carrier-grade VoIP/SIP security, threat intelligence analytics and fraud-detection technology in cooperation with RedShift Networks, a global leader in cybersecurity solutions for communications service providers. Reinvent Telecom provides the ability for its wholesale partners to deliver secure, reliable and high-quality Unified Communications as a Service (UCaaS), conferencing and collaboration, Contact Center as a Service (CCaaS) and SIP trunking services. Bill Bryant, President at Reinvent Telecom, said, “At Reinvent, we understand that today’s VoIP networks are as vulnerable to cyberattacks as data networks. That’s why we’re doubling down on network security to give our partners and their customers the protection – and peace of mind – they deserve.” The wholesale UCaaS provider…

The US-based RingLeader, Inc., a leading internet phone service provider specializing in SIP trunking communications technology, has extended free subscription to its North American calling services. The company is pledging 25,000 months of free service on its CrowdVoice Americas platform that offers secure mobile social communications in Mexico, Canada and the United States. Amid the COVID-19 pandemic, RingLeader is committed to helping families, small businesses and organizations that need reliable and affordable means to stay connected. The company will provide free messaging and VoIP services to each user, including unlimited inbound international calling and 500 minutes of free outbound calling per month, where services are available. Moreover, new customers will also be allocated a US phone number and an international phone number in Canada or Mexico, ensuring high-quality calls between the CrowdVoice app and landlines. RingLeader’s CEO Neil Darling said, “COVID-19 is severely impacting families around the world…

The South Korean tech giant, Samsung Electronics, has announced an effective demonstration of what it terms the world’s first video call on the Amazon Web Services (AWS) cloud platform using Mission Critical Push-to-Talk, Data and Video (MCPTX, also known as Mission Critical Communications), the communications functionality designed specifically for first responders. Based on 3GPP Release 14 specifications, this implementation was enabled by the successful onboarding, integration and deployment on AWS cloud. Wonil Roh, Senior Vice President and Head of Product Strategy, Networks Business at Samsung Electronics, said, “This demonstration showcases how Samsung’s Mission Critical Communications solutions can manage public crises and be readily deployed on public cloud platforms. It also enables us to learn and adapt to the evolving needs of service providers and end-users alike. This brings a new level of broad coverage, scalability and reliability to mission critical service deployments, and we look forward to continuing our journey…

Telstra, an Australian telecommunications and technology company that offers a full range of communications services, has officially announced the launch of its My Telstra app. The new and improved application provides an easier way to manage Telstra accounts and services, find information, shop and redeem Telstra Plus points. With My Telstra, customers will gain convenient access to billing and technical support, as well as manage their services and payments, get help, check for outages and track orders from their home. In a statement, Telstra said that its app “has been designed with accessibility at the forefront” and is built to be compliant with the Web Content Accessibility Guidelines 2.1. The company plans to update the existing Telstra 24×7 app so users can expect to see it on their phone soon. Customers who have auto-update enabled do not need to take any action – their current Telstra 24×7 app will update to…

Audian, a Unified Communications (UC) solutions provider seeking to redefine the telecom industry, and Xarios Technologies, an independent software vendor and developer of advanced telephony applications, have entered into a strategic alliance agreement to bring the next generation of real-time call analytics and business insights to VoIP telecommunications systems. These leading companies in the telecom environment will help their end customers with new applications and provide integration between platforms that facilitate in-depth information and data-driven business solutions. Brandon Bazemore, CEO of Audian, said, “We pride ourselves on maximizing our customers’ Telecompetence by leveraging the latest in software and technology to simplify the complexities once associated with telecom, giving our customers back time and energy to focus on growing their business. Our partnership with Xarios only extends our dedication to these principles, and we look forward to learning from and utilizing their approach to call analytics and reporting to deliver performance…

Gamma Communications, a rapidly growing provider of communications services to the UK business market, has announced  its acquisition of Telsis Communication Services, a UK-based developer of unified communications-as-a-Service (UCaaS) products for small to medium-size enterprises (SMEs). Gamma anticipates that this acquisition will bring the right combination of specialist development skills and engineering expertise, thus helping the company to achieve its strategic goal of becoming a leading UCaaS campaigner. Andrew Taylor, Chief Executive of Gamma, said, “We’re really pleased to announce the acquisition of Telsis. The development skills they have are core to Gamma’s UCaaS strategy and we plan to enhance our existing engineering teams to provide more resource to accelerate our existing roadmap. We look forward to working alongside the Telsis team as we continue to grow Gamma and capitalise on the opportunities ahead.” The transaction, the value of which is estimated between GBP 2 to 3 billion, follows…

FIX Network has announced a significant achievement towards their goal of securing transactions and private keys on SIM cards.  As an innovative joint venture made of leading teams in telecoms, cybersecurity and blockchain, FIX Network will leverage the existing cellular infrastructure by defining and implementing a new blockchain-based security protocol. According to the announcement, the FIX Network Security Protocol will ensure the security and safety of private keys used by applications on mobile devices, and will provide a trusted environment for protecting a customer’s digital identities and digital assets. A significant innovation by the company is the storage of private keys on the subscriber’s SIM card, and the execution of cryptographic operations on that SIM card using applets. FIX Network emphasized that the private keys are never exposed to the mobile device or to a public network, thus enhancing security of the stored Digital Identities and other digital assets such…