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Dialpad, a leading AI-Powered Customer Intelligence Platform, has announced updates to their open app ecosystem. These advancements make it easier for customers to integrate their workflows and apps into a single effective workplace and adjust their workflows for improved communications and cooperation.   The App Marketplace includes integrations with Microsoft Teams, Microsoft Dynamics, and the newly added Bullhorn, ServiceNow, HubSpot, as well as Google ChromeOS Desk Connector. Customers may now consolidate all of their daily tasks into one pane thanks to these integrations. Customers may also quickly search for and find available  solutions based on  use cases or specific industry requirements.   Dialpad combines the most advanced AI Contact Center, AI Sales, AI Voice, AI Meetings and AI Messaging solutions in one. With over 3.5 billion minutes of real-time AI data, Dialpad is the only AI-powered customer intelligence company that is partnered across multiple Google business sectors, including Google Cloud,…

SK Telecom’s metaverse platform launched in 49 countries SK Telecom has expanded the reach of its “ifland” metaverse platform into 49 additional nations, thereby outstripping the reach of Meta’s Horizon Worlds. SKT says that 12.8 million people have used ifland in total. Currently, the platform is only available in English, Chinese, Japanese and Korean. DoCoMo, a Japanese telecommunications company, is one of SKT’s local partners. Recently, the two businesses decided to work together on technology and content for the metaverse. Read more at: https://tinyurl.com/2bt5a8kf CMA to investigate Apple and Google’s browser duopoly The CMA has begun a thorough market probe into Apple and Google’s market dominance in mobile browsers. Together, Apple’s Safari and Google Chrome support 97% of all mobile online traffic in the UK. The CMA worries that this duopoly discourages tech firms from investing in their browsers and stifles competition in the mobile browser market. Additionally, this dominance…

FCC to tackle space debris problem New regulations have been proposed by the US Federal Communications Commission (FCC) to address the escalating space debris issue. The regulatory body hopes to cut the 25-year period when low Earth orbit (LEO) satellites are permitted to linger in space after their mission ends to no more than five years. The probability of this space debris colliding with something important such as a working satellite would be reduced if this unused equipment were to be deorbited sooner. Read more at: https://tinyurl.com/2p9aj6jk TalkTalk establishes two new wholesale divisions TalkTalk has revealed the launch of two new wholesale businesses. The first focuses on business-to-business wholesale services, while the second focuses on the consumer market sector. The Business Wholesale Services segment will provide resellers, aggregators and system integrators with premium and high bandwidth services. Meanwhile, the company’s nearly one million home clients will be served by the…

Google has a long history of secretly working on complex, high-tech projects, and the company has disclosed yet another such initiative.   Aalyria, a new telecom company, was introduced on Monday. Within Google, it was known by the code name “Minkowski.” Despite the lack of precise information, sources claim that the company has been developing software for satellite-based, high-speed communications networks.   Aalyria stated in a media release that its goal is to manage extremely fast, remarkably secure, and highly complicated communication systems that span land, sea, air, near space and deep space. However, Google declined to disclose information about Aalyria, including how long it has been developing the technology and how many employees are joining the startup.   The Loon group’s software will be converted by Aalyria experts into a cloud-based system for controlling intricate networks that link high-speed Internet to objects such as satellites, aircraft and ships.  …

According to Google Cloud, it successfully stopped the greatest distributed denial-of-service (DDoS) assault ever, which reached a peak of 46 million requests per second (rps). One Google Cloud client who was utilizing the DDoS protection service Google Cloud Armor was the target of the assault on June 1.   The attackers blasted consumers’ HTTP/S Load Balancer with HTTPS requests for 69 minutes, starting with 10,000 rps and quickly scaling up to 100,000 rps until peaking at a stunning 46 million rps. The assault was notable not just for its surprisingly enormous level of traffic, but also for other factors. 5,256 source IPs from 132 different countries participated in the assault.   According to Google, it is the largest ever attack at Layer 7, which refers to the applications top layer in the Internet’s OSI model.   The assault on Google’s client was nearly twice as large as a June HTTPS…

PLDT and Omnispace to develop space-based 5G In order to create space-based 5G applications, US satellite and communications company Omnispace has partnered with the wireless arm of Philippine telecom PLDT, Smart. The goal of the partnership is to use LEO satellites to investigate and demonstrate the potential of 5G communications. This comes after the debut of Omnispace Spark’s first phase, which the business bills as “the world’s first global 5G-capable satellite network.” The list of potential use cases includes expanding network coverage for disaster relief, allowing 5G connection in remote locations and more. Read more at: https://tinyurl.com/32zdkdrm AT&T donates to digital literacy programs 65,000 individuals are expected to benefit from AT&T’s digital literacy programs by learning how to use computers and mobile devices securely and responsibly. More than 400 libraries and community centers will get bilingual, in-person digital literacy training as part of AT&T’s $6 million in donations. The lessons…

Google and Oracle experience data center outages due to UK heatwave Following a record-breaking heat wave that blasted Britain on Tuesday, data centers used by Google and Oracle Corp. have both failed. Both businesses attributed the disruptions to “cooling systems” issues. Both Google and Oracle have shut down equipment, causing interruptions to their cloud services, in order to prevent irreparable damage to physical components and thereby creating a lengthy outage. On Tuesday, when the outages started to spread through London, temperatures in the UK reached 40 degrees Celsius (104 degrees Fahrenheit). Read more at: https://tinyurl.com/3t2xm2a5 FBI and Verizon Network enter $400 million contract Verizon and the FBI have signed a new $400 million deal, with the telecoms giant assisting to increase the data bandwidth for the law enforcement organization. New features include a worldwide Virtual Private Network and faster data transmission rates using 4G and 5G wireless connectivity within the…

Ericsson to be the sole RAN vendor for T-Mobile Netherlands T-Mobile Netherlands has appointed Ericsson as a sole supplier for the renewal of its 5G network. Soren Abildgaard, CEO of T-Mobile Netherlands, stated, “I am confident that with the support of Ericsson we will continue to offer our customers the best mobile telecom experience. We have been leading in 4G for many years and we are and will continue to be so with 5G. In recent years, we have built a globally acclaimed 4G network.” According to the Dutch mobile operator, the choice was preceded by an intensive selection process that assessed, among other things, quality, equipment performance, innovation, sustainability and costs. Read more at https://tinyurl.com/4szfd6m4 Nokia and LG U+ collaborate for 5G Advanced and 6G The South Korean mobile operator LG U+ has signed a Memorandum of Understanding (MoU) with Nokia to cooperate on the next generation of wireless…

Following a year-long investigation that indicated the two corporations had a tight grip on the industry, the UK competition authority is launching an investigation into Apple and Google’s market clout in phone browsers and cloud gaming.   The Competition and Markets Authority (CMA) is seeking feedback on opening a market probe that would give it broad powers to address Google and Apple’s monopoly in mobile phone systems. The CMA might use a market investigation to intervene in Apple and Google’s provision of mobile browsers and distribution of cloud gaming services via their app stores and devices.   The regulator has decided after a year of investigation that Apple and Google had an effective duopoly on mobile ecosystems, allowing them to exert an unfair grip on these markets, which include operating systems, app stores, and mobile web browsers.    According to the CMA, the organization has examined where it may take…

UK telecoms sector agrees to help customers in need The UK government and operators have approved a new deal to help customers who are struggling to pay their broadband and mobile bills. Andrew Glover, chair of the Internet Service Providers’ Association (ISPA), stated, “The telecoms sector knows that people are facing real challenges with the cost-of-living crisis. Our members are determined to do what they can to help their customers through this period and, together with the government, we will work to raise greater awareness of the support available.” Among other measures, telcos have agreed to allow vulnerable customers to switch to cheaper tariffs without charge or penalty, or adjust their plans to make payments more manageable. Read more at https://tinyurl.com/msjxsp2f Sinch achieves HIPAA compliance for its voice, fax and UCaaS services Sinch has announced that it has successfully achieved third-party validation of its compliance with the Health Insurance Portability…