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T-Mobile has announced their collaboration with CTIA, the wireless industry association, to create best practices for new and improved Caller ID features for corporations. Businesses and organizations will be able to provide confirmed calls with an immediately identifiable Caller ID display, including the organization’s logo or name, on compatible handsets using this new Branded Caller ID (BCI) service.   BCI, according to the company, builds on the STIR/SHAKEN framework’s verification by affirmatively identifying businesses or organizations that are calling, such as doctor’s offices and banks, so that these parties can reach their customers, who are currently reluctant to answer unknown numbers and may miss important and wanted calls. In the summer of 2021, T-Mobile USA showcased this technology.   According to T-Mobile research, in 2021, 78% of consumers missed an essential call because they did not identify the caller. Trusted calling is more vital than ever for customers and organizations…

Robocalls threaten people’s privacy and tarnish the reputation of the telecoms industry by subjecting subscribers to unwanted and intrusive telemarketing and scam practices. In 2021, American customers received an estimated 50,507,702,500 robocalls, which is nearly 10% more than the 45.9 billion robocalls received in 2020.   YouMail, a free robocall prevention program and call protection service for mobile phones, provided the most recent statistics.   Americans received nearly 3.6 billion robocalls in December 2021 alone, with an average of 115.1 million calls each day and 1,332 calls every second. Scam calls declined by 4% in December, while telemarketing calls decreased by 18%, payment reminders decreased by 18%, and alerts and reminders decreased by 11%. On the whole, the scam category topped the list for the year, accounting for about 30 billion scam or spam calls, or slightly under 60% of all calls, a sizable amount of presumably unwelcome calls. While…

Canon, a Japanese multinational business that specializes in professional and consumer imaging products and information systems, has announced that it is actively developing the Kokomo virtual reality (VR) software platform. This product is intended to transform human communications by mixing virtual reality with immersive Canon camera-powered video chats.   Canon describes Kokomo as a revolutionary software solution that will let customers meet people “virtually in-person” by combining a compatible Canon camera, a VR headset and a compatible smartphone. Kokomo will allow users to see and hear each other in real time, with their live appearance and expressions in photo-real surroundings, while immersed in a quality virtual reality setting in exciting places.   According to the company, the app will combine Canon cameras and image technologies to produce realistic representations of its users, giving the impression that users are communicating face to face rather than on-screen or through a digital reproduction…

Xiaomi unveils new flagship smartphones The Chinese tech giant Xiaomi has introduced its new flagship smartphones, the Xiaomi 12 and Xiaomi 12 Pro, which will go on sale in China from December 31st. The global launch of the Xiaomi 12 is expected to follow in early 2022. According to the company’s press release, the Xiaomi 12 and Xiaomi 12 Pro are powered by the latest Snapdragon 8 Gen 1 processor, and feature industry-leading DisplayMate A+ OLED displays and powerful imaging capabilities. During the presentation, Xiaomi CEO Lei Jun indicated that the new smartphone would be a direct competitor to the iPhone 13. Read more at: https://tinyurl.com/58byr3fu Telefónica acquires Ericsson 5G equipment to replace Huawei Telefónica, Spain’s leading telecommunications group, has bought 5G network equipment from the Swedish manufacturer Ericsson to replace some Huawei gear that it has deployed in Spain. According to the local newspaper Expansion, Telefónica had initially rolled out…

Verizon and Google Cloud have launched a new collaboration initiative. The corporations will join to deliver the power of the cloud closer to mobile and connected devices operating at the edge of Verizon’s network. With this new agreement, Verizon now interoperates with all three main cloud providers: Amazon Web Services (AWS), Microsoft Azure and Google Cloud.   Verizon intends to deliver Google’s computing and storage capabilities to the edge of the local network by combining Verizon 5G Edge with Google Distributed Cloud Edge. This will provide real-time corporate applications such as autonomous mobile robots, intelligent logistics and industrial automation with the bandwidth and low latency that they require.   Verizon’s private On Site 5G and private 5G Edge, combined with Google Distributed Cloud Edge, are expected to enable enterprises in industries ranging from retail to manufacturing to harness the power of 5G and mobile edge computing, while also gaining operational…

Avaya, a worldwide technology company specializing in cloud communications and workstream collaboration solutions, announced that its Avaya OneCloud™ contact center solutions are allowing children all across the world to follow Santa Claus on his Christmas Eve voyage.   Avaya is assisting the North American Aerospace Defense Command’s (NORAD) Operations Center at Peterson Space Force Base in Colorado Springs, in tracking Santa’s movements throughout his popular travel path. NORAD utilizes Avaya’s OneCloud CCaaS driven by AI to communicate in real time with millions of children of all ages who are keen to know where Santa is and when he will arrive at their houses.   Last year, despite having a small staff, 175 volunteers fielded over 20,000 phone calls, answering queries on Santa’s location. Also, more than 11 million people visited the NORAD Tracks Santa website http://www.noradsanta.org, last year. “Where is Santa?” was queried by at least 12.3 million Amazon Alexa…

With Christmas fast approaching, we would like to present 12 articles to read during the 12 days of Christmas. We hope that this collection of articles will take you on a joyous voyage of telecom business, VoIP, and personal development education. It has been over a year since organizations rushed from the traditional office to a virtual workplace due to the coronavirus. The transition from office to home leads to other changes: many of us now communicate much more often in the virtual world, rather than face-to-face, which means that nonverbal communications are now more important than ever.   Full article: https://voip.review/2021/02/08/importance-nonverbal-communication-virtual-environment/ Most phones today allow users to see the calling party’s phone number before they answer. This feature, called Caller ID or Calling Line Identity (CLI), is a way to let people know who is calling and decide whether they want to answer the call or not. However, callers…

In order to accelerate business expansion internationally and enable local engagement for their customers, companies aim to provide consumers with more convenient ways to contact their business. DIDWW, a leading global provider of two-way voice and SMS communications, has announced the addition of Universal International Freephone Numbers (UIFNs) to help multinational companies expand their global presence, build brand awareness and improve the customer experience. UIFNs, also referred to as Universal Toll Free Numbers, are assigned to carriers by the International Telecommunication Union (ITU) and consist of a single toll-free phone number that is accessible from various countries. DIDWW has made this fully compliant and premium quality service available to any business looking for a simple toll free solution in 63 countries around the world. This solution will benefit companies with multiple office locations or branches by simplifying service management and establishing a real-time global presence with a single number.…

Snom Technology, a premium worldwide brand for IP telephony in the business and industrial sectors, is known for its proximity to the market and the continuous involvement of partners and customers in the development of new products, which is also achieved through market surveys.  A representative survey, commissioned by Snom and carried out in the UK, Germany, France, Italy and Spain, by the independent research institute Norstat in November 2021, aimed to identify the opinion of users of IP desk phones in relation to more eco-friendly terminals, and to find whether – in the face of increased sustainability – the market would be willing to accept a possible price increase. What is the value of sustainability? Of the 1,937 European respondents, 66% currently use corded telephones at work. Despite each country having unique preferences, the survey confirmed that company desk phones still have a high market share – even…

Vantage Data Centers, a hyperscale data center campus operator located in the United States, and its major investor, Digital Bridge Group, have announced the completion of their acquisition of the PCCW data center business – PCCW DC. Vantage is now ready to provide data center services in Hong Kong and Kuala Lumpur, two high-growth regions in the Asia Pacific (APAC) region.   Vantage Data Centers envisages that much of its Asia Pacific development strategy will materialize now that the acquisition is finalized. The agreement adds 100MW of current capacity to Vantage’s data center platform across numerous locations.   Brian Groen, who was previously the senior vice president of data center and digital transformation at PCCW DC, has joined Vantage as president, Asia Pacific (APAC). “Hong Kong and Kuala Lumpur are unparalleled connectivity hubs for companies doing business across Asia,” commented Groen. “We have a strong sales pipeline with existing facilities…