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Dialpad, a leading cloud communications platform for AI-powered calling, conferencing and contact centers, has announced the launch of the Dialpad Partner Success portal, providing the company’s resale partners with a host of tools and features to help drive business growth. This announcement comes after a record-breaking year for the company.   The Dialpad Partner Success Portal provides additional resources and tools to help resellers and agent partners develop and expand their Unified Communications-as-a-Service (UCaaS), contact centers and collaborative businesses.   The Partner Success Portal is just the first addition to the Dialpad channel program. The company is also developing a new Inside Channel Management (ICM) team to contribute to the growing Channel program. The ICM program will provide special care and attention in an effort to improve relationships with partners. From April 6th,  users will be able to sign up for the new Dialpad Success Portal.   Mike Kane, VP…

The French international IT services and consulting company Atos has announced the first release of Unify Office (UO) in the UK. This initiative is a combined effort with RingCentral, a global provider of cloud communications, collaboration, video conferencing and contact center solutions. This announcement follows a similar US rollout earlier in January.   Unify Office is a cloud team collaboration and communications service provided by Atos Unify together with RingCentral. Unify Office delivers all features required by present-day team members, in one place, on any device, and from anywhere.   Unify Office enables businesses to easily communicate and collaborate with best-of-class voice, video and team messaging functionalities. This can be done from anywhere and using any device by means of a single enterprise solution.   By using Unified Office, customers can move from traditional on-premises telephony systems to Unify Office under RingCentral at their own pace, while continuing to use…

Telecommunications trends tend to change dramatically every year. No one could have foreseen where 2020 would take us: during this year there were more digital transformations than in the whole of the last decade, with these transformations being accelerated by the global pandemic. Given the modernization of technology and the current situation, customer demand for reliable services has grown significantly. This means major changes and even more challenges for the telecommunications industry. With 2021 being within arm’s reach, let us take a look at the future trends and forecasts for the telecommunications and VoIP industry. 5G technology is one of the most discussed trends in the telecommunications market today. 5G is a revolutionary fifth-generation wireless networking technology that will radically change the Internet. Its main advantages are faster internet speeds and shorter response times, while eliminating packet loss and network congestion during data transmission. Our dependence on…

Deutsche Telekom reaches a wholesale deal with Telefónica Deutsche Telekom and Telefonica have reached a wholesale FTTH deal. These telecom rivals  extended their partnership that was launched in 2013, which allowed Telefónica to purchase VDSL lines from Deutsche Telekom. The renewed agreement has been extended for 10 more years, and now covers FTTH lines as well. This is a big opportunity for Telefónica Germany, as it is one of the smaller players in the fixed broadband market in the country. By using Deutsche Telekom’s fiber network, Telefónica has set up a clear path for itself to be an important participant in the growing ultra-fast broadband market. Read more at: https://tinyurl.com/y6985zh9 Telia sells Telia Carrier On Tuesday, the Swedish company Telia announced that it was selling its international carrier business to Swedish pension funds for $1.1 billion. Polhem Infra’s acquisition of Telia Carrier is expected to be completed in 2021, when…

Gamma Communications, a rapidly growing provider of communications services to the UK business market, has announced  its acquisition of Telsis Communication Services, a UK-based developer of unified communications-as-a-Service (UCaaS) products for small to medium-size enterprises (SMEs). Gamma anticipates that this acquisition will bring the right combination of specialist development skills and engineering expertise, thus helping the company to achieve its strategic goal of becoming a leading UCaaS campaigner. Andrew Taylor, Chief Executive of Gamma, said, “We’re really pleased to announce the acquisition of Telsis. The development skills they have are core to Gamma’s UCaaS strategy and we plan to enhance our existing engineering teams to provide more resource to accelerate our existing roadmap. We look forward to working alongside the Telsis team as we continue to grow Gamma and capitalise on the opportunities ahead.” The transaction, the value of which is estimated between GBP 2 to 3 billion, follows…

Avaya, an American tech company specializing in unified business communications, and RingCentral, a provider of cloud-based communications for small businesses and enterprise companies, have announced a strategic partnership for a new cloud offering worth at least USD 500 million. RingCentral’s multi-million contribution includes a one-time USD 125 million preferred equity investment and a USD 375 million advance to Avaya for selling the RingCentral unified communications as-a-service (UCaaS) solution in selected countries. According to the terms of the agreement, Avaya will introduce a new global UCaaS solution called Avaya Cloud Office by RingCentral (Avaya Cloud Office) in the first quarter of 2020. Avaya Cloud Office will build up the company’s existing portfolio to offer a full suite of UC, CC, UCaaS and CCaaS solutions to a global customer base, which currently includes more than 120000 customers, over 100 million UC lines and 5 million CC users in over 180 countries. This solution…

Telecommunications and data services vendor BullsEye Telecom and the cloud-based VoIP networks security solutions provider RedShift Networks have announced a new partnership to deliver innovative cybersecurity solutions for protecting and securing enterprise VoIP and SIP-based networks. BullsEye Telecom is adopting RedShift’s VoIP security, threat intelligence analytics and proactive fraud prevention technologies to ensure industry-specific compliance for regulatory sensitive clients in the healthcare, financial and government services industries. Vilas Uchil, Vice president of Technology and Engineering for BullsEye, said, “Our clients now have access to an incredible portfolio of cloud, voice and unified communications security protection through our partnership with RedShift Networks. Together, BullsEye and RedShift offer clients proven solutions and security to protect their VoIP and UCaaS networks against expensive malicious attacks. We are preventing theft, fraudulent transactions and service downtime.” As stated in the announcement, RedShift’s Unified Communication Threat Management (UCTM) platform works to establish communication baselines…