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call.center™
Telecom News

Business softphone call.center™ ranked as the top Call Center app by LEAP DRO1D

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LeapDroid, a blog providing market analysis, expert guides and expertise for the mobile app, mobile hardware and app industry, has picked call.center™ by DIDWW as one of the best call center apps for Android devices. In this article, we will explore this app, reveal what it has to offer, and why it deserves to be one of the top softphones.   Firstly, it is not just for Android. call.center ™ is an innovative SIP-based softphone for Mac OS, iOS, Android and Windows devices. Its full compatibility with a variety of operating systems and standard SIP-based VoIP providers makes it one of the most versatile VoIP softphones available.   The call.center™ app has a unique, practical and user-friendly drag-and-drop user interface. All the basic functions are easily accessible and intuitive, allowing users to seamlessly integrate and optimize voice operations with their workflow processes.   In addition, for the convenience of users,…

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news telecoms
Telecom News

A quick roundup of the news in Telecoms | Week #22

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Huawei launches HarmonyOS  Huawei has officially released its HarmonyOS operating system for all devices. It looks like HarmonyOS will be available on almost all Huawei devices in the coming years, and the company will describe it as an upgrade. As a next-gen smart device operating system, HarmonyOS provides a common language for connecting and collaborating across different devices, giving users a more user-friendly and secure experience. The OS uses distributed technology to meet the diverse needs of all the different devices in a single system, allowing for flexible deployment. Read more at: https://tinyurl.com/mj8j4j99 Vodafone and CityFibre expand their partnership Vodafone and CityFibre have expanded their partnership to offer Vodafone Ethernet services for business customers. In this new partnership, Vodafone will use CityFibre’s Ethernet infrastructure to provide local access to its customers. Therefore, businesses in 12 UK cities and towns will have an alternative and cost-effective High Bandwidth Ethernet service. Under…

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Virgin Media O2
Telecom News

Virgin Media O2 officially launches

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The new UK joint venture between Liberty Global and Telefónica officially became operational on 1 June, merging the two household names to form Virgin Media O2 (VMO2). This joint venture has committed to providing a unique choice to consumers and has also promised to boost the UK economy. While, at the moment, the company is not changing any of its current services, later this year it plans to offer seamless broadband, entertainment and mobile services all in one place. The Liberty Global-Telefónica merger is devoted to investing at least £10bn in the UK over the next five years. This investment will help businesses further contribute to the UK Government’s goals of connectivity, upgrading infrastructure all around the country, creating stiffer competition and providing a wider variety of choices for customers. The merger instantly makes the new business one of the largest in the UK, with 47 million…

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news
Telecom News

A quick roundup of the news in Telecoms | Week #21

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Vodafone Germany to build new base stations and 5G Vodafone Germany has announced that it will undertake more than 7,000 mobile infrastructure construction projects including 3,000 5G projects, which it estimates will support 9,000 5G antennas. The projects will take place in the current financial year, which began in April. The company says it has exceeded its 5G coverage targets by expanding the network to 25 million subscribers, and estimates that it will soon  cover 30 million consumers with 5G. In addition, Vodafone has also announced that it is swapping the L3G spectrum for LTE by switching 18,000 3G sites to 4G ones this summer. Read more at: https://tinyurl.com/a5a7txbf Virgin Media shares its sustainability results Virgin Media released its latest sustainability report this week, which examines the ways that the company has supported its employees and customers during the pandemic and how it continues to deal with the climate crisis.…

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joint venture
Telecom News

Liberty Global in a joint venture with Digital Colony

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Telecommunications company Liberty Global and Digital Colony, a global digital infrastructure investment firm, have announced plans to launch a European Edge data center joint venture, called AtlasEdge Data Center. The Joint Venture (JV) will manage more than 100 edge data centers in Europe, combining the edge assets in the Digital Colony and Liberty Global real estate portfolios. AtlasEdge Data Centers will be directed by Josh Joshi, the former CFO of Interxion. In the new business, Liberty Global will devote its digital infrastructure assets, including technical real estate portfolios, as well as strategic and operational business support. The Digital Colony will contribute operational expertise, strategic direction and capital to provide a foundation for the growth and merger of edge co-location service capabilities across Europe.   AtlasEdge will provide services through a wide network of devices close to the consumers and enterprise end users. The company’s goal is to meet the…

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AI
Market Trends

Transforming telco businesses with AI

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Artificial intelligence is exerting its influence on almost every sector, including telecommunications. This technology has begun to add impressive new dimensions to many industries, accelerating the digital transformation. According to Tractica, annual investment in telecommunications AI software is expected to grow to more than $11.2 billion in 2025. The telecommunications industry is at the heart of technological growth and digital transformation. The industry is huge. 54 telecommunications companies are listed on the Forbes Global 2000 list. They account for more than $3.4 trillion in assets and almost $1.5 trillion in income in 2020. The potential of AI in the telecom industry is immense. By taking advantage of this technology, organizations can create supplementary revenue streams using business niches they had not even thought could be profitable. The demand for higher quality telecom services and a better customer experience grows. Therefore, service providers need to look for smarter, more powerful and…

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#Week37
News Roundup

A quick roundup of the news in Telecoms | Week #19

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Orange considers buying infrastructure assets it sold almost two decades ago Orange is considering a probable purchase of the former telecommunications infrastructure unit TDF. The company sold TDF nearly two decades ago to lessen its debt. Orange is considering combining TDF with the recently established European mast company TOTEM, as infrastructure appraisals have recently increased with interest from investors such as the US private equity firm KKR and Spain’s Cellnex. TDF, previously known as Télédiffusion de France, operates TV and radio towers, mobile sites, as well as fiber infrastructure and related services through around 19,000 sites, of which 7,300 are active. Read more at: https://tinyurl.com/2etpjpjn AT&T to modernize U.S. DOT’s network AT&T and the United States Department of Transportation (DOT) have signed a 12-year, $175 million deal to assist DOT in upgrading its IP and voice infrastructure. AT&T will supply DOT with virtual private networking and secure cloud technology, together…

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roundup news
Telecom News

A quick roundup of the news in Telecoms | Week #17

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Telefonica reveals a new rebrand Telefonica has announced its new rebrand at the company’s annual general meeting. The company also reelected its Chairman and CEO Jose Maria Alvarez-Pallete to its board for a further four-year term with increased backing from shareholders. The newly refurbished design will be used in the company’s brands under the Telefonica name, but will not replace the Telefonica-owned consumer-facing identities O2 and Movistar. According to the company, the new logo reflects extensive restructuring efforts started in 2019 and is reminiscent of the 1984 logo that also resembled the letter T made-up of small circles. Read more at: https://tinyurl.com/34hwm3ve AT&T gifts boost in fiber speed to its customers AT&T has announced that it is giving its customers a free increase in fiber speeds. The company is increasing its access speeds from 100 Mbps to 300 Mbps, and 300 Mbps to 500 Mbps respectively. The company will continue…

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Hemmersbach
Telecom News

DIDWW enables Hemmersbach to seamlessly transition to VoIP globally

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Innovative communication solutions are a great way to streamline business processes, increase productivity and ensure a smooth and scalable expansion. German-based Hemmersbach, a renowned service provider of IT infrastructure – DaaS (Device as a Service) and GFS (Global Field Service) – has teamed up with DIDWW, a leading provider of premium quality cloud communication services, to establish a strong local presence across the world with DID numbers and SIP trunks.   This initiative will see the DIDWW private global voice and SMS network enabling seamless communication for Hemmersbach, which currently serves customers in more than 190 countries and operates through 50 subsidiaries worldwide.   To successfully manage such a large volume of internal and external communications, Hemmersbach will leverage the robust and geo-redundant VoIP network at DIDWW. The company’s extensive international coverage of virtual phone numbers and its powerful local dialing solution will ensure a fully-compliant and reliable service, as…

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News
Telecom News

A quick roundup of the news in Telecoms | Week #16

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European Commission proposes new AI regulations The European Commission is proposing new rules that would allow it to ban any type or deployment of AI that it considers high-risk. The organization also proposes much stricter rules and limitations on the use of biometric data, such as law enforcement using face recognition. Violation of the rules may result in fines of up to 6% of the offending company’s total global turnover. For the biggest tech companies, that sum could reach billions. The commission’s digital chief, Margrethe Vestager, said: “On artificial intelligence, trust is a must, not a nice-to-have.” Read more at: https://tinyurl.com/5e8wcufu Cisco to invest $100 million to combat climate change Cisco has unveiled plans to invest $100 million over the next 10 years to help fight climate change, using the fund in its name for initiatives aimed at reducing emissions and educating communities. Cisco’s efforts will be global, and funding…

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