Latest News

Business softphone call.center™ ranked as the top Call Center app by LEAP DRO1D

LinkedIn Google+ Pinterest Tumblr

LeapDroid, a blog providing market analysis, expert guides and expertise for the mobile app, mobile hardware and app industry, has picked call.center™ by DIDWW as one of the best call center apps for Android devices. In this article, we will explore this app, reveal what it has to offer, and why it deserves to be one of the top softphones.

 

Firstly, it is not just for Android. call.center ™ is an innovative SIP-based softphone for Mac OS, iOS, Android and Windows devices. Its full compatibility with a variety of operating systems and standard SIP-based VoIP providers makes it one of the most versatile VoIP softphones available.

 

The call.center™ app has a unique, practical and user-friendly drag-and-drop user interface. All the basic functions are easily accessible and intuitive, allowing users to seamlessly integrate and optimize voice operations with their workflow processes.  

 

In addition, for the convenience of users, call.center ™ supports the delivery of calls to multiple devices on a single SIP line. As we are touching the topic of support, the app also supports multiple SIP lines, so all of your business phone lines are on a single softphone, giving you the ability to make and receive calls anywhere. And, when used in conjunction with the phone.systems™ cloud PBX and other necessary building blocks, such as phone numbers available from DIDWW, call.center™ offers a seamless VoIP communication solution for businesses.

 

The online call.center ™ management portal simplifies the configuration, management and secure remote deployment of business VoIP services for companies. This portal allows administrators to securely configure and maintain applications installed on user devices, regardless of location or operating system, giving businesses an additional layer of core network security. Furthermore, the call.center™ website provides a comprehensive guide on how to use the softphone effectively.

 

By using the call.center™ app, you can easily do the following:

  •     Receive and make calls using SIP-based infrastructure
  •     Mute calls
  •     Put calls on hold
  •     Enable the “Do not disturb” mode
  •     Enable a “Smart do not disturb” mode
  •     Transfer calls
  •     Host conference calls of up to 4 participants
  •     Access call history
  •     Import and manage contacts
  •     Make notes
  •     Use push notifications on the app
  •     Initiate calls directly from a web browser or another application using callto and tel protocols
  •     Configure multiple SIP lines per app
  •     Forward calls
  •     Create a synchronised Company Directory

The call.center™ softphone application can be downloaded via the official call.center™ website at https://call.center/softphone-download/.  Just select your preferred operating system and you will find several download options that include links to the native app store, as well as allowing a direct download of the app installation files.  

 

All things considered, this feature-rich softphone is a wonderful choice for any business, big or small. With call.center ™, you get all the benefits required in order to optimize your business communications. And did we mention that you can download and use the call.center™ app completely free of charge? You know what they say, the best things in life are free. So why not give it a try.