Ujet raises $55 million to expand cloud-based customer support platform Ujet, a leading provider of cloud contact center software, has secured USD 55 million in Series C funding to expand its sales and marketing teams at home and internationally, as well as launch new products and features. The San Francisco-based company already claims to have several high-profile clients, including Google, Instacart, and PayPal’s iZettle. Ujet enables customers to contact support teams through voice, email and messaging, and integrates smartphone cameras so they can easily submit photos and videos documenting problems. With this funding, the company is now well-positioned to capitalize on the increased demand for cloud-based contact center technology. Read more at https://tinyurl.com/y8ayek29 UK security officials tell telcos to stock up on Huawei gear – report The National Cyber Security Centre (NCSC) has suggested that UK telecoms operators stockpile critical equipment to ensure the sustainability of telecoms infrastructure, as political…
The Chinese tech company OPPO, currently the second-largest smartphone manufacturer in its home country after Huawei, has announced a comprehensive partnership agreement with the UK-based telecom giant Vodafone. Under the deal, Vodafone will become an OPPO partner and bring its full-range of 4G and 5G smartphones to retail and online channels in Germany, the United Kingdom, Spain, Portugal, Romania, Turkey and the Netherlands. According to the announcement, the collaboration between the two companies will give customers more choice and accelerate 5G adoption in Vodafone’s international markets. Driven by strong growth ambitions, an innovative product portfolio and advanced 5G technology expertise, the leading Chinese smartphone brand has been very successful in its domestic market. With annual handset shipments of more than 100 million units, OPPO believes that it is “a natural partner for Vodafone’s leading gigabit network”. Alen Wu, Vice President and President of Global Sales at OPPO, said, “OPPO…
Verizon buys Zoom rival BlueJeans for less than $500 million Verizon Business has announced a deal to purchase enterprise-grade video conferencing platform BlueJeans, thereby expanding Verizon’s unified communications portfolio and improving its service for business customers. This acquisition shows that the company is also trying to capitalize on the current trend of remote employees making extensive use of online services such as Zoom, Slack and Microsoft during the pandemic. BlueJeans has more than 15,000 customers, including Facebook, IBM-owned Red Hat, ADP, Zillow and LinkedIn. The deal is worth USD 500 million and is expected to close in the second quarter of 2020. Read more at https://tinyurl.com/yd9qtfhg Apple’s new iPhone SE is surprisingly powerful for $399 Apple is launching iPhone SE 2020, the second generation of its cheapest smartphone in the iPhone lineup, priced at just USD 399. The iPhone SE runs on Apple’s latest A13 Bionic chip that enables great battery…
Work from home: Can the telecoms industry take the strain? Many businesses opt for remote working due to the ongoing coronavirus crisis, and this has led to a dramatic increase in the use of online services. The additional pressure is proving problematic for the telecoms industry in Spain, which has reported a 40 percent increase in data consumption and a 50 percent increase in mobile phone usage. Movistar (Telefonica), Orange, Vodafone, Masmovil, and Euskaltel have issued a joint statement in anticipation of the national lockdown, urging customers to take “intelligent and responsible use of the network and the resources it provides us.” Meanwhile, BT, the UK’s largest telecom provider, said that its network can handle it. Read more at https://tinyurl.com/sm8bms7 Vodafone unveils five-point plan to combat COVID-19 Vodafone has put forward a five-point plan to maintain network services and assist governments across Europe in controlling the outbreak of coronavirus. The five…
Ribbon launches Next Generation Intelligent Edge portfolio to accelerate enterprise migration to cloud services The US technology company Ribbon Communications has introduced its Next Generation Intelligent Edge portfolio that includes the new EdgeMarc 6000, the latest iteration of Ribbon’s modular platform for voice and data functions. The cloud solutions provider said that its products portfolio securely connects and enhances enterprise voice and data applications, including Microsoft Teams, while delivering service assurance, advanced analytics, security, policy and routing capabilities for cloud communications applications. Ribbon’s Next Generation Intelligent Edge portfolio delivers a comprehensive enterprise edge offering to service providers and enterprises. Read more at https://tinyurl.com/uz95gdj Early 5G smartphone market all about Samsung and Huawei According to the latest Strategy Analytics (SA) report, the demand for 5G smartphones turned out to be much higher than expected and reached 19 million units sold in 2019. Almost three-quarters of such deliveries were made by Huawei and…
Telefonica piloting blockchain across 8,000 companies Telecoms multinational Telefonica has teamed up with the Association of Science and Technology Parks (APTE) to provide approximately 8,000 companies in Spain with access to a secure, decentralised blockchain network. Telefonica plans to launch a three-month pilot project that will encourage companies to develop their own decentralised applications on the blockchain at no extra cost, and will also allow them to experiment with their own digital tokens. Blockchain is being widely adopted in a variety of industries, especially in the field of IoT, where 75 percent of IoT technology users in the US already use blockchain or plan to do so by the end of 2020. Read more at: https://tinyurl.com/t8z8p9d Samsung Galaxy Fold sales figures revealed, and they’re worse than earlier reports Samsung Electronics sold close to half a million of its Galaxy Fold smartphones last year. Speaking to the Yonhap News Agency at CES 2020,…
Apple now owns Intel’s mobile modem business Intel, a leader in the semiconductor industry, has completed the sale of the majority of its smartphone modem business to Apple. The company said this transaction enables it to focus on developing 5G network technology while maintaining the ability to create modems for non-smartphone applications, such as PCs, Internet of Things (IoT) devices and autonomous vehicles. Apple now uses Qualcomm for 4G LTE and 5G modems for iPhones. With this acquisition, Apple is planning to develop its own modems for smartphones in 2021. Read more at: https://tinyurl.com/rqmu724 Orange unveils new five-year grand plan Orange, a French multinational telecommunications corporation, has introduced “Engage 2025”, its new strategy that follows on from the Essentials 2020 plan launched in 2015. The corporation has revealed its goals for the coming years, emphasizing that its business model will be guided by social and environmental responsibility. Considering the operator’s business…
Peerless Network, Ribbon Team Up to Help Businesses Mitigate Unwanted Robocalls Ribbon Communications, a global software leader in secure IP-based real-time communications, and Peerless Network have joined forces to provide businesses with advanced protection against unwanted robocalling. Peerless Network, which provides telecommunication services and high-quality voice solutions for enterprise customers worldwide, will leverage Ribbon’s advanced security technology to power its new offering designed to combat robocalling. Peerless CallTrue gives its customers more options to deal with those nuisance calls. Read more at: https://tinyurl.com/rzwk7dy Vodafone picks Google Cloud to develop and host its global data platform Vodafone Group, one of the world’s leading telecom and technology services companies, has come into partnership with Google Cloud to host its strategic cloud platform for data analytics, business intelligence and machine learning. According to the announcement, Vodafone’s Neuron big-data analytics platform will leverage Google Cloud to enhance its operations by making Vodafone’s existing software…
Here’s everything Google announced at the Pixel 4 event At its new smartphone launch event in New York, Google introduced Pixel 4 and Pixel 4XL that offer a new and improved version of Google Assistant, a new Motion Sense feature for gesture control, an upgraded camera, and a new Recorder app that also transcribes speech. The fourth-generation Pixel is priced from USD 799 for a 5.7-inch display and USD 899 for a 6.3-inch display. According to Google, the Pixel phones will be available with all US operators and major MVNOs. The new phones will ship on October 24th, globally. Read more at: https://tinyurl.com/y3xw2v7q Apple pushes for own 5G modem by 2022 Apple has set a rather ambitious goal to have its own 5G modem in iPhones by 2022. The tech giant is currently using Qualcomm modems as part of a long-term supply agreement, but with the takeover of Intel’s smartphone modem…
GSMA creates largest IoT community in APAC The GSMA has announced the expansion of its Asia-Pacific IoT Partnership Programme to 31 mobile operators across 15 countries. According to GSMA Intelligence, the Asia Pacific region (APAC) has the largest IoT market in the world and is expected to reach 11 billion connections by 2025 and be worth $386 billion. The programme brings together operators and partners including developers, manufacturers and system integrators, to share best practice, discuss challenges and review progress on the development of IoT across APAC. Read more at: https://tinyurl.com/yyjsllya Nokia brings 5G lab to Europe Nokia has opened a new lab at its global headquarters in Espoo, Finland, that will help demonstrate the full range of its 5G equipment, software and services. The “5G Future X Lab” will enable telecom operators, enterprises and infrastructure providers “to learn and understand the techno-economic power of a 5G end-to-end network to…


