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didww and airbaltic
Telecom News

airBaltic taps DIDWW for seamless communications and extensive global reach

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DIDWW, a global telecoms operator offering premium quality VoIP communication and SIP trunking services, has announced its partnership with airBaltic, the Latvian national airline connecting the Baltic region with over 70 destinations in Europe, the Middle East, and the CIS. This flag carrier of Latvia will use DIDWW two-way SIP trunking solution for its corporate communications all over the world. As part of this alliance, airBaltic will benefit from DIDWW extensive virtual phone number coverage, allowing the company to accelerate its business growth and operate efficiently across multiple geographies. With an international business spanning three continents, airBaltic relies on powerful two-way SIP trunking to seamlessly connect its bases in Riga, Tallinn, Vilnius and Tampere, as well as other key destinations worldwide. This DIDWW and airBaltic partnership will enable airBaltic and its customers to leverage fully-compliant and highly reliable voice services with premium call quality. In addition, airBaltic will utilize the…

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AI using tablet computer for chat
Telecom News

Amdocs amAIz Framework: Revolutionizing Telecom with AI-Powered Experiences

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Amdocs unveils its AI-driven amAIz framework, revolutionizing telecom operations with advanced capabilities and natural language processing. Enhancing service quality and boosting operational efficiency, this transformative technology offers pre-built use cases and rapid implementation, while fostering customer engagement and streamlining processes.

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INTERNET OF THINGS. READ LOCK WITH AN "X"

The dangerous world of the Internet of Things

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What if the next big catastrophe isn’t alien invaders or an unstoppable virus? What if it’s the Internet of Things? We’ve all seen movies where technology takes over the world, and it’s not a pretty picture. The use of Internet of Things (IoT) is growing like wildfire throughout the IT industry. With more and more gadgets being connected to the Internet every day, IoT equipment is becoming increasingly prevalent. These devices are getting more powerful and infiltrating all areas of our everyday livese, making it almost impossible to keep up with the ever-expanding use cases for IoT. In this article, we delve into the dark side of IoT, exposing the dangers that might arise from straightforward hacks to a full-scale takeover of our digital lives. So join us as we investigate the risks associated with this rapidly developing technology. The dangers of Internet of Things Do you ever have a…

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Telecom News Week #22.
News Roundup

A quick roundup of the news in Telecoms | Week #22

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Vodafone Expands Partnership with Currys Vodafone is expanding its partnership with Currys to offer the Vodafone Together mobile and fixed bundle to Currys’ customers in the UK. This move strengthens Vodafone’s presence in the fixed line market and complements its existing mobile contract reselling. Vodafone promotes itself as the provider of the UK’s fastest Wi-Fi technology and the largest full fibre network, utilizing Openreach and CityFibre infrastructure. In addition, Vodafone is urging businesses to donate unused devices to its Great British Tech Appeal. This Appeal aims to bridge the digital divide and promote a circular economy by refurbishing and distributing devices to those in need. Read the full article. Content Guru Integrates Jabra Engage AI Content Guru, a leading cloud contact center provider, has integrated Jabra Engage AI, an AI-powered sentiment analysis software, into its storm® platform. This integration allows organizations to analyze the tone of voice in real time, providing valuable insights to support agents and improve…

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AssistYou and DIDWW partnership. Company logos on an image with a call center agent.
Telecom News

DIDWW and AssistYou join forces to offer AI-powered voice assistant services worldwide

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DIDWW, a leading global provider of VoIP and SIP trunking services, has expanded its strategic partnership with AssistYou, a top developer of AI-driven voice assistants for large-scale phone customer service operations. By harnessing the power of DIDWW two-way SIP trunking, this collaboration aims to deliver enhanced voice services and further expand the global reach of AssistYou’s innovative voice assistant solution. Seeking to deliver best-in-class technology and services, AssistYou recognizes the crucial need for a partner, like DIDWW, capable of providing worldwide coverage for call termination, ensuring high-quality and secure VoIP communications. By employing the potential of voice technology, AssistYou helps businesses to reduce customer service workload, increase availability, and elevate overall customer satisfaction. Additionally, AssistYou Analytics tool enables organizations to analyze and enrich every phone call in real-time, generating valuable insights to optimize customer service and operational processes. Through this extended partnership, AssistYou will benefit from secure and uninterrupted voice…

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