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Market Trends

Why a good communications provider is key to business success

By Aiste Kryzanovske January 23, 2023

As a business owner, you understand the importance of communication. You must be able to communicate effectively with your staff, customers and vendors. Without good communication, your business may suffer. Even though you might not consider your phone service provider to be an essential part of your company, they actually have a significant influence on your business. A reliable telecom service provider can assist you in maintaining effective company relations, offering you the most contemporary tools to improve your communications.

News Roundup

A quick roundup of the news in Telecoms | Week #3

By Aiste Kryzanovske January 20, 2023

Deutsche Telekom named the most valuable brand in Europe The Brand Finance Global 500 has rated Deutsche Telekom (DT) the most valuable brand in Europe, bringing it up six places to 11th overall. The company ranks second amongst worldwide telecoms, trailing only Verizon and ahead of AT&T. Only Samsung, the Industrial and Commercial Bank of China and TikTok break the US company’s dominance of the top 10 most valuable brands in the world. Read more at: https://tinyurl.com/57u59bbw e& increases stake in Vodafone to 12% In recent years, Vodafone has suffered financial setbacks and investors have pushed the corporation to make adjustments and restore its fortunes. e& (previously Etisalat), one of Vodafone’s investors, has purchased a nearly 10% share in the company for £3.3 billion and has since steadily raised its stake to 12%. The transaction will provide e& with considerable exposure to a global leader in connectivity and digital services,…

Telecom News

Dialpad expands its open app ecosystem with new integrations

By Aiste Kryzanovske January 19, 2023

Dialpad, a leading AI-Powered Customer Intelligence Platform, has announced updates to their open app ecosystem. These advancements make it easier for customers to integrate their workflows and apps into a single effective workplace and adjust their workflows for improved communications and cooperation. The App Marketplace includes integrations with Microsoft Teams, Microsoft Dynamics, and the newly added Bullhorn, ServiceNow, HubSpot, as well as Google ChromeOS Desk Connector. Customers may now consolidate all of their daily tasks into one pane thanks to these integrations. Customers may also quickly search for and find available solutions based on use cases or specific industry requirements. Dialpad combines the most advanced AI Contact Center, AI Sales, AI Voice, AI Meetings and AI Messaging solutions in one. With over 3.5 billion minutes of real-time AI data, Dialpad is the only AI-powered customer intelligence company that is partnered across multiple Google business sectors, including Google Cloud,…

News Roundup

A quick roundup of the news in Telecoms | Week #2

By Aiste Kryzanovske January 13, 2023

France invests €750 million in 6G R&D For research and development projects in advanced network generations such as 5G and 6G, France has announced a €750m grant program. In order to produce sovereign solutions, especially with the pandemic and global trade disputes, the country is focusing on virtualization, open interfaces for access networks, edge computing, security, and AI and machine learning integration. The scheme is part of Macron’s France 2030 strategy. It is a €30 billion plan aimed at modernizing the economy and positioning France as a world leader in future network technologies. Read more at: https://tinyurl.com/4jr922dn T-Mobile in talks to acquire MVNO Mint Mobile T-Mobile is apparently in discussions to buy Mint Mobile, a pre-paid mobile virtual network operator (MVNO) backed by Ryan Reynolds. Mint Mobile has grown in popularity since its launch as Mint SIM in 2015. It has been touted as a cheaper alternative to major mobile…

Market Trends

Trends to shape the telecom industry in 2023

By Aiste Kryzanovske January 9, 2023

The telecommunications industry is one of the most dynamic industries in the world, driving innovation and having a significant impact both on society and business. In fact, regardless what industry you’re in, telecoms will most likely have an impact on your business. If you want to stay ahead of the competition, you must keep an eye on emerging trends and advancements in the telecom industry. So, what major telecom developments should we be on the lookout for in 2023? 5G satellites Looking ahead, we anticipate a surge in satellite access for both devices that directly access satellite connections as well as Non-Terrestrial Networks (NTNs) that employ spaceborne and airborne vehicles for transmission. It is an intriguing capability enabled by Low Earth Orbit (LEO) satellites, which are smaller, lighter, and far less expensive to manufacture, launch, and maintain than traditional geostationary and mid-orbit satellites. Many opportunities are made possible by 5G…

Telecom News

Viasat awarded $325 Million SOCOM contract extension

By Aiste Kryzanovske January 3, 2023

Viasat, a leading global communications company, has announced that it has been awarded a contract extension worth up to $325 million over a five-year period by the US Special Operations Command (SOCOM). This indefinite delivery, indefinite quantity (IDIQ) contract is an extension of a previous IDIQ contract worth $350 million that was awarded to Viasat in 2017. Under the terms of the contract, Viasat will continue to provide advanced mission equipment and services, and support to SOCOM forces in order to improve their situational awareness, integration, intelligence, surveillance and reconnaissance (ISR), tactical satellite communications, information assurance and network management capabilities. This IDIQ contract is intended to be flexible in order to respond to rapid technological advances and the changing mission needs of SOCOM forces. This latest deal allows for the implementation of new concepts of operation (CONOPS) and the achievement of desired mission outcomes through the rapid deployment…

News Roundup

A quick roundup of the news in Telecoms | Week #51

By Vilija Simkiene December 23, 2022

Amazon Web Services awarded $724M cloud contract The US Navy has issued a single contract to Amazon Web Services (AWS) potentially worth $723.9 million. Under a five-year enterprise software license (ESL) agreement, AWS will provide the Department of the Navy access to AWS’ commercial cloud environment, including training, certification courses and professional services from the cloud provider. The ESL includes work to be performed from December 2022 through to December 2028. Read more at: https://tinyurl.com/5ynmx3at Infovista unveils its 360° Assurance solution for VoLTE and VoNR Infovista, a global leader in network lifecycle automation, has introduced its 360° Assurance for VoLTE/VoNR solution. This advancement will equip mobile voice service providers with a comprehensive, end-to-end solution to ensure a better customer experience when using voice services. Infovista’s 360° Assurance for VoLTE/VoNR solution is designed to address specific problems that service providers face when assuring VoLTE and VoNR services, including detecting and resolving one-way…

Telecom News

DIDWW now licensed as a telecom operator in Slovenia, Croatia and Spain

By Aiste Kryzanovske December 20, 2022

DIDWW, a global provider of premium quality VoIP communications and SIP trunking services, has further expanded its license portfolio that offers businesses compliant two-way Voice and SMS communications. Slovenia, Croatia and Spain have been added to the constantly growing list of 28 countries where DIDWW holds national telecom operator licenses with its own numbering resources. The importance of telecom operator licenses has greatly increased over the years as VoIP services are being adopted by a growing number of larger corporations and governmental institutions. Being a licensed carrier confirms that a company is able to ensure a high level of service quality and availability and allows license holders, such as DIDWW, to match the stringent regulatory requirements demanded by wholesale VoIP providers, enterprises and businesses. Voice and SMS-enabled global phone numbers and first-class SIP trunking services are some of the most important components for any company when optimizing their business…

12 articles for 12 days of Christmas 2022

By Aiste Kryzanovske December 19, 2022

Working from home is the new normal, as most of society has recently discovered. However, as this new routine has set in, the problem of achieving a proper work–life balance has also barged through the door. The abrupt transition to remote work has obscured the physical and psychological barrier that existed between home and the workplace. At first, the opportunity for the workers to work from home was seen as a positive aspect that promotes work-life balance. However, unfavorable indications emerged over time, since family and professional commitments sometimes tug employees in opposite directions. Full article: https://voip.review/2022/02/21/find-work-life-balance-working-home/ The telecom industry is responsible for keeping the globe linked through communications services. There are many aspects of these services that we take for granted, from private calls to business interactions. However, it is only because of the telecom sector that we are able to swiftly connect to individuals all over the…

Telecom News

Five9 announces new capabilities for businesses

By Aiste Kryzanovske December 7, 2022

Five9, a cloud contact center provider, has unveiled new capabilities that assist companies in providing customers with a more engaging and unified experience across digital and voice channels, and between virtual and live agents. At the same time, this updated software maximizes the value of the data collected from the contact centers. Among the newly released features are rich media for digital and audio channels, multi-modal engagement options, language translation in real-time, improved developer tools for Five9 IVA Studio users, and integrated analytics to optimize interactions. These improvements provide businesses with the ability to plan and carry out client journeys that take the most direct and tailored route possible across multiple channels. By taking advantage of the Five9 digital experience powered by Five9 Digital IVA and Five9 Messenger, clients may send and receive digital content such as photographs, documents, videos and audio, as well as use buttons to…