1290 Results

API

Search

IBM and Salesforce have unveiled a groundbreaking collaboration aimed at accelerating the worldwide adoption of Artificial Intelligence (AI) in Customer Relationship Management (CRM). Their partnership seeks to empower businesses across various industries to transform customer, partner, and employee experiences while ensuring the security of their data.

Leading cloud communication and contact center solutions provider, 8×8, Inc., has unveiled an enhancement to its Intelligent Customer Assistant platform, introducing voice-powered conversational AI. This addition augments the already robust conversational AI self-service capabilities of 8×8’s platform, enabling businesses to seamlessly deliver both straightforward and intricate experiences through digital and voice channels.

As Hurricane Idalia sets its sights on Florida for this week’s impending landfall, Verizon is taking proactive measures to ensure the readiness of its personnel and resources, poised for rapid deployment to aid in the swift recovery of critical communication infrastructure. With the anticipation of substantial damage caused by the storm’s fierce winds and flooding, Verizon’s network team is preparing for worst-case scenarios.

Zoom, the leading video communication platform, has introduced significant upgrades to its Zoom Events suite with the launch of Production Studio and an innovative hybrid mobile app experience. These advancements are poised to revolutionize event management by empowering organizers to amplify their impact and facilitate seamless interactions among both physical and virtual attendees.