Telcos worldwide are shifting their focus towards small and medium-sized businesses (SMBs) as they navigate intensifying competition and changing economic conditions. This move comes as telcos recognize the potential of SMBs as drivers of economic growth and vital components of local business landscapes. GlobalData, a leading data and analysis company, highlights this strategic shift in a recent report.
Several major technology companies have joined forces to establish The AI-Enabled ICT Workforce Consortium, aimed at enhancing skills and knowledge among tech professionals facing potential disruption from artificial intelligence (AI). Notable participants include Cisco, Accenture, Eightfold, Google, IBM, Indeed, Intel, Microsoft, and SAP, supported by key industry and labor organizations.
Telecom26 and MiWire are pushing the envelope with a pioneering maritime connectivity trial. The eSIM-based service aims to shift the commercial shipping industry’s reliance on costly and inflexible satellite technology, unlocking cost-effective data accessibility. Ships that stick to set routes can benefit from seamless, uninterrupted service leveraging terrestrial cellular networks for up to 50km sea distance, before transitioning to satellite connectivity.
GoTo’s Miradore Premium+ is a new subscription tier designed for growing businesses, offering enhanced MDM capabilities. CallTower introduces CT Text with MMS and SMS features in Cisco Webex. NGMN’s report underscores the necessity of industry-standard measures for tracking energy consumption in virtualized mobile networks. Casa Systems is selling its Axyom business to Lumine Group and its cable interests to Vecima Networks due to reduced capital spending.
Vonage, a prominent player in cloud communications and a subsidiary of Ericsson (NASDAQ: ERIC), has clinched the prestigious Gold Award for its 5G advancements at the Merit Awards for Telecom. The accolade highlights Vonage’s commitment to fostering digital transformation through its global network platform.
In a bid to bolster data-driven policy decisions, Virgin Media O2 Business has joined forces with the Office for National Statistics (ONS), offering anonymized and aggregated O2 Motion data to be integrated into the Integrated Data Service (IDS).
In an era where voice calls still hold a significant place, a rising wave of voice fraud threatens to shatter this trust. With a shocking 16% of UK consumers falling victim to phone scams last year, global figures paint a worrisome picture. The fact that this issue is not fleeting, the average UK consumer receiving roughly four fraudulent calls per month in 2023, only heightens the concerns.
RingCentral, Inc. (NYSE: RNG), a prominent provider of AI-driven cloud business communications, made a significant announcement at Enterprise Connect 2024 in Orlando. The company introduced the latest iteration of its native, AI-powered contact center, RingCX™, highlighting its extensive feature set, expanded global availability, increased adoption rates, and new CRM integrations.
Aculab, a leading provider of telecom solutions, has announced a significant enhancement to their telephony software, Prosody S, with the integration of AI-Powered Answering Machine Detection (AI-AMD). This cutting-edge feature aims to revolutionize corporate communications and streamline interactions with clients.
A recent study by Juniper Research, a leading authority in telecommunications markets, has unveiled a sobering forecast for operators’ revenue derived from business SMS traffic in 2024. Contrary to previous years’ robust growth, the study anticipates a mere 5% uptick in revenue, marking a significant decline from the previous year’s 23% surge.
