A recent survey among telecom and IT engineers at communications service providers (CSPs) indicates a positive outlook on the role of artificial intelligence (AI) in enhancing network performance and driving revenue. Conducted by Ciena and Censuswide, the survey involved over 1,500 telecom professionals from 17 countries.
Ofcom has fined BT £2.8 million after its subsidiaries, EE and Plusnet, failed to adhere to consumer protection regulations. The UK regulator’s investigation revealed that both companies neglected to provide clear contract details to numerous customers before they signed up for services.
Orange and Vodafone have announced significant progress in their collaborative Open RAN pilot project in Romania, now incorporating 2G capabilities. This development is part of their ongoing effort to innovate and optimize network technology.
Virgin Media Business Wholesale, a division of Virgin Media O2, has significantly upgraded the Manchester Equinix MA5 data center with advanced high-capacity fibre routes, enhancing connectivity in Manchester and the broader north of England. This upgrade positions the Manchester MA5 as a crucial node within Virgin Media Business Wholesale’s extensive network, which includes over 160 data centers across the UK.
Australian telecom giant Telstra announced plans to eliminate 2,800 jobs as part of a significant reorganisation aimed at revitalising its enterprise division. The company has been conducting a thorough review of Telstra Enterprise since February, responding to economic pressures that have impacted its corporate clientele.
The UK’s telecommunications regulator, Ofcom, is advancing plans to facilitate shared access to the highly sought-after upper 6 GHz band, proposing two primary frameworks to balance the needs of both mobile and Wi-Fi providers. The first proposed approach, known as variable spectrum split, would allow both mobile and Wi-Fi services to use portions of the spectrum not occupied by the other.
Ericsson has announced an additional $50 million investment in its USA 5G Smart Factory in Lewisville, Texas, adding to an initial $100 million invested in 2020. This expansion aims to increase local production to meet the rising demand for US-made 5G infrastructure, aligning with the Build America Buy America Act (BABAA).
New research conducted by consultancy Cluttons in collaboration with YouGov has revealed significant doubts among Conservative MPs regarding the UK’s ability to achieve government targets for nationwide standalone 5G coverage by 2030. The study, which surveyed 104 MPs and 556 local councillors, found that only one-third of Conservative MPs (34%) expressed confidence in meeting the ambitious targets set by the government.
BT has announced a two-year delay in the shutdown of the UK’s copper-based phone lines, now scheduled for 2027 instead of the original 2025 target. The decision was subtly revealed in the company’s 2023 financial results and later confirmed through a press release.
AI and Machine Learning (ML) are transforming VoIP, enhancing communication efficiency and cost-effectiveness. This integration offers features like real-time call quality optimization, personalized user experiences, and advanced IVR systems. AI-powered analytics unlock valuable insights and improve security. The future holds seamless IoT connectivity and a redefined way we connect through VoIP.


