EU regulators approve Microsoft’s Activision Blizzard acquisition, amid concerns raised by UK’s CMA and US’s FTC. Microsoft commits to a ten-year agreement addressing competition issues in cloud gaming distribution, yet the future remains uncertain as global regulators’ decisions vary.
Truespeed’s rapid expansion brings ultrafast broadband to 75,000 properties, as its independent local alternative to big providers and robust full-fibre infrastructure fuel a 364% growth. Committed to bridging the digital divide, the coverage now extends to Somerset and Wiltshire, with a total investment of £134 million.
Discover how Microsoft aims to alleviate work intensity with AI integration into their 365 Copilot suite, focusing on enhanced workflows and creativity, while addressing concerns of job displacement. Explore AI-powered services and join the global conversation.
Sinch’s new international IP Connect service expands its direct connection voice footprint, addressing global call issues and delivering superior voice quality across Europe, Asia, Africa, the Middle East, and Latin America. Offering transcoder-free and consistent feature functionality, IP Connect helps improve customer engagement and contributes to building value, trust, and loyalty.
Genesys launches AI-powered solution, Genesys Cloud EX, focusing on employee engagement and performance within contact centers and beyond. This standalone system addresses workforce forecasting, scheduling, and employee development in today’s remote and hybrid work environments.
South Korea’s Ministry of Science and ICT revokes SK Telecom’s 5G license in the 28 GHz band due to unmet rollout requirements, mirroring the fate of rivals KT Corp and LG U+ last year. This leaves South Korea without high-band 5G, as other countries advance in the mmWave ecosystem.
Vonage secures a Top Customer Sentiment Award for Contact Center as a Service from Metrigy, tied for the highest overall score among 27 providers. Praise includes technical features, reliability, integrations, and AI capabilities, highlighting Vonage’s innovative approach to customer engagement.
EQT’s acquisition of a 60% stake in a new company formed to own and operate Wind Tre’s fixed and mobile network assets promises innovation and growth for the Italian telecoms sector. While the deal is still awaiting regulatory approval, it highlights a broader trend in infrastructure monetization and strategic partnerships, paving the way for sustainable market competition.
Japanese mobile operators KDDI and Rakuten Mobile forge a new roaming agreement to boost network coverage, enhance connectivity, and reduce financial burden while streamlining 4G infrastructure utilization and 5G network rollout.
Cisco unveils bi-directional integration between AppDynamics and ThousandEyes, enhancing full-stack observability and customer digital experience monitoring. This unified solution offers real-time application dependency mapping and faster problem resolution, fostering collaboration across various IT teams and driving improved business outcomes.
