BT and ServiceNow join forces to launch a contact-centre-as-a-service (CCaaS) offering, streamlining digitalization for businesses and public sector clients. This cloud-based solution promotes flexibility, cost-efficiency, and innovative services for a seamless user experience.
As the UK’s communications regulator, Ofcom, prepares revised regulations that will hold telecom companies to a higher standard, the UK operator BT is stepping up its efforts to fight scammers. In order to achieve this goal, Hiya Protect, a network-level monitoring system that can detect and reject suspicious calls, will be used by the company. This technology will be available to both fixed-line and mobile EE subscribers. According to a study done by the Hiya team, 29 percent of all phone calls in the UK are spam. 50 percent of those calls are fraudulent, making the UK the most fraudulent country in Europe. This demonstrates the scope of the problem, which affects a vast number of people in the UK. Naturally, Ofcom is aware of this problem. According to calculations made by the telco regulator, a quarter of UK adults dealt with at least one instance of suspicious…
BT, the UK’s largest telecommunications company, has announced plans to restructure its business by consolidating its Global and Enterprise divisions into a single unit called BT Business. The aim of this move is to cut costs and improve the performance of underperforming businesses. As part of this restructuring, BT will eliminate various product portfolios and management and support positions, with the goal of saving £100 million by 2025. The combination of the two divisions is expected to increase simplicity by eliminating unnecessary duplication and allowing the company to offer a single service to both corporate and public sector clients. This restructuring comes after the company announced in April that it would rebrand all of its consumer operations as EE, with BT becoming the flagship brand for its corporate units. In addition, the enterprise division has experienced a series of poor quarters, with a 23% drop in the first…
BT and Ericsson have launched a new cooperative venture in which the two companies will collaborate to deliver private 5G networks to Industry 4.0 clients. The details of the multimillion-pound arrangement have not been released, although it is reported that the partnership duration is to be for several years. Under the terms of the agreement, BT will use Ericsson technology to provide private 5G networks to partners in a variety of industries, including manufacturing, healthcare, and transportation and logistics, with a focus on enabling valuable solutions such as asset tracking, predictive maintenance and automation. Asset tracking, predictive maintenance, networked sensors, real-time data processing, automation and robots are among the industry 4.0 solutions promised. The actual implementation may vary depending on the environment, but the private 5G network, which enables all of these use cases with low latency connectivity, is the main selling point. Katherine Ainley, CEO Ericsson…
BT and ABB, a Swedish–Swiss multinational corporation specializing in robotics, power and automation technology, have announced a collaboration to upgrade the latter’s globally managed communications infrastructure to new levels of performance and flexibility to support the company’s new operating model. Under this partnership, BT will modernize ABB’s network infrastructure in cooperation with ABB’s Information Systems team to build a sustainable, robust and secure core platform with a highly automated and data-driven managed service. BT will provide an end-to-end, comprehensive, multi-layered cyber security environment to support ABB’s cloud-first goals. The company will install, operate and monitor over 1,100 end-point devices, constantly validating every device, user and application that is connected to the network. Security is a primary focus as ABB implements its cloud plan, which involves consolidating data centers and sending more apps and data to the cloud. With nearly 600 locations in 60 countries, the communications infrastructure will…
BT, the UK’s largest telecoms and network provider, has launched hollow core fiber trials at the BT Labs in Adastral Park, Ipswich, in a joint venture with Lumenisity, the University of Southampton’s spin-off company and Mavenir, the Open Radio Access Network (O- RAN) mobile carrier. The research is being carried out at BT’s research and engineering facilities, with the researchers using a 10-kilometer-long hollow-core fiber cable made by Lumenisity. This state-of-the-art network cable has a hollow, air-filled center that extends through the entirety of the cable. The hollow core fiber will be tested for a myriad of applications, such as the possible benefits to 5G networks and highly secure communications such as Quantum Key Distribution (QKD). Reducing the latency of hollow fiber light could provide immense benefits, including high-frequency trading and reduced mobile network costs. This joint venture has revealed that the usage of hollow core fiber can…
Trinity Cyber, a Bowie, Maryland-based cybersecurity services and solutions startup, has announced the completion of a $23 million funding round led by Intel Capital and other top institutional investors. The company claims that it is taking an entirely new approach to cybersecurity and, with the help of its new technology known as Proactive Threat Interference, is able to “proactively intercept and control cyberattacks” before they even reach the target’s network, thus “reducing risk and increasing cost to adversaries.” Steve Ryan, CEO of Trinity Cyber, said, “This investment by Intel Capital and other strategic backers is significant. I co-founded Trinity Cyber to transform the way the world addresses the cyber problem. No one is doing what Trinity Cyber is doing. No one else can. We make the adversary fail, and we feel this strategic support validates the elegance of our solution.” “As cyberattacks become more sophisticated, technology to counter…
Juniper Network, a provider of high-performance networking and cybersecurity solutions, has been selected by the UK’s telecoms giant British Telecommunications (BT) to deliver its Network Cloud infrastructure initiative. This arrangement will help support the rollout of BT’s upcoming unified cloud networking platform, which will integrate the company’s networks, including 5G, Wi-Fi and fixed-line, into one virtualized service and enable more efficient infrastructure management and implementation. This new and more flexible network infrastructure will also generate a range of innovative applications that support services such as Internet access, TV and business network functions, improved voice and video delivery, and scalability. The Network Cloud platform will be built according to a common framework, and shared across BT’s offices throughout the UK and globally. “This move to a single cloud-driven network infrastructure will enable BT to offer a wider range of services, faster and more efficiently to customers in the UK…
European telecom operators face formidable challenges in phasing out copper networks by 2030, as highlighted in a BEREC report. The EU’s ambitious goal to enhance digital capacity with complete 5G and fiber connectivity underscores significant obstacles.
Quickline’s launch of a telecoms apprenticeship program is revolutionizing rural broadband through skills development. The initial cohort of apprentices enrich Quickline’s operations, gaining practical experience and enhancing gigabit broadband delivery in rural Yorkshire and Lincolnshire.
