Verizon launches AI-driven apps to improve customer service by streamlining interactions. The European Commission designates Booking.com as a ‘gatekeeper’ and plans antitrust charges against Microsoft for bundling Teams with Office. Telstra establishes a regional network hub in Guam at GNC iX data center. GlobalData underscores US telcos’ struggle to stand out in the B2B channel.
Epsilon Telecommunications (Epsilon), a global interconnectivity provider, has been chosen by Moratelindo, one of the largest telecommunications infrastructure and network providers in Indonesia, to connect customers to a global ecosystem of Internet Exchanges (IXs) via Remote Peering. This partnership enables Moratelindo’s enterprise customers, carriers and service providers to extend their network reach and improve content and application performance in the U.S., Europe, Hong Kong, Japan and rest of the world.
Vodafone Carrier Services, the wholesale arm of Vodafone Business, has introduced Scam Signal, an API aimed at countering impersonation scams, particularly within the realm of Authorised Pushed Payment (APP) fraud.
This new API, Scam Signal, has demonstrated promising results, boasting a 30% improvement in scam detection during a successful pilot with a UK bank over three months.
China’s telecommunication landscape is set for a potential paradigm shift as the Ministry of Industry and Information Technology (MIIT) pilots a novel scheme to alleviate foreign ownership constraints in various value-added telecom services. Primarily trialed in Beijing, Shanghai, Hainan, and Shenzhen, this bold change could stimulate innovation by aligning these industries with global trade norms.
Axiata Group, a Malaysian telecommunications conglomerate, has announced the sale of its towers operations in Myanmar in a deal worth US$150 million with an undisclosed buyer. This decision reflects a growing trend among international telecom giants to exit Myanmar due to the country’s challenging economic and operational environment amidst ongoing civil conflict.
RingCentral, Inc. (NYSE: RNG), a prominent provider of AI-driven cloud business communications, made a significant announcement at Enterprise Connect 2024 in Orlando. The company introduced the latest iteration of its native, AI-powered contact center, RingCX™, highlighting its extensive feature set, expanded global availability, increased adoption rates, and new CRM integrations.
Enterprises are increasingly using AI and ML across sectors like pharmaceuticals, finance, tech, and agriculture. Nitel acquires Cleveland-based WAN Dynamics with backing from Cinven. NordVPN expanded to 111 countries with 6,200 servers. GoTo unveils AI-driven upgrades and 60+ features, prioritizing streamlined IT management and communication.
Seven Chinese nationals are under legal fire, suspected of masterminding an international hacking operation. Imagined to be APT31 Group members, they have allegedly dispatched 10,000 harmful emails, targeting critics of the PRC regime and stealing trade secrets.
A cutting-edge initiative partnered with South Tyneside Council aims to transform a port into an innovation hub in the maritime sector utilizing 5G cameras and IoT sensors. This endeavor, backed by a £37 million grant from the Department for Science, Innovation and Technology, is set to pilot electric port operations, advanced transportation systems, live streaming, and smart farming.
SmartCIC, a global managed service provider has appointed Johnatan Santana as its Head of Carrier Wholesale and Reina Borjas as Senior Sales Manager. SmartCIC is making strategic investments in talent by building out its international wholesale connectivity team to support growing demand for end-to-end ‘through the line’ solutions and its approach to connectivity.
