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Serving as key hubs in business communication, call and contact centers consistently enhance customer experiences in our digital era. In line with the sector’s advancements, DIDWW, a global provider of premium quality VoIP communications, two-way SIP trunking and SMS services, has announced its participation in the Call & Contact Centre Expo in London. Recognized as Europe’s premier summit for the telecoms sector, the Expo is set to bring together over 3,500 industry professionals, offering valuable insights and networking opportunities.

EXA Infrastructure, the largest dedicated digital infrastructure platform connecting Europe and North America, today announced it has added a fifth transatlantic route to its network footprint with the addition of the Dunant cable, connecting the US and Europe via a southern corridor across the Atlantic. This new route complements EXA’s existing cables, connecting Paris and Bordeaux in France to the large data centre clusters of Virginia Beach, Richmond and Ashburn in the US. This new route offers excellent diversity from other transatlantic cables, as well as connecting to EXA’s extensive European backbone onwards to Madrid, Barcelona and Marseille via differentiated routes.

BT unveils Global Fabric – a pioneering network-as-a-service product bridging various cloud environments. Flaunting adaptability and cost-effectiveness, this tool empowers users with the liberty to select and manage data transit routes. Uniquely functioning on AI-backed digital orchestration, Global Fabric predicts an enhanced application experience. BT envisages this as the future of connectivity, harboring better cost efficiencies, heightened application performance, while maintaining a robust defense against cyber threats. Its introduction holds substantial potential to revolutionize the network management market.

Phoenix Tower International’s acquisition of NOVEC’s German unit offers a lucrative entry point into a high-potential European market, despite a downturn in mergers and acquisitions within the tower sector. This pivotal move solidifies Phoenix Tower’s expansion strategy, leveraging Germany’s stature as Europe’s largest economy and a global wireless build-out hub. Intriguingly, Phoenix’s bold move contrasts with rivals like Cellnex, who have curbed spending due to financial pressures. This daring feat underscores the fluidity and continuous evolution in the telecommunications infrastructure sector.

Anticipation builds as the international telecommunication industry readies for the 2023 Global Telecoms Awards, offering a glimpse of the brightest advancements in the sector. This year’s fierce competition promises a thrilling revelation on November 30th, stretching from top-shelf 5G innovations to groundbreaking strides in AI and sustainable telecom solutions. Coinciding with the awards, the Future Vision Executive Summit promises to stimulate discussion on pressing telecom industry topics. Don’t miss out, the future of telecommunications unfolds here.

HMD Global sets a new bar in smartphone manufacturing with the Nokia XR21, claiming ‘military-grade durability’ and localized data storage for improved security. Remarkably, this sturdy device boasts a chassis made from 100% recycled aluminium, affirming the company’s commitment to sustainability. As an added boon, it has moved its manufacturing to Europe, enhancing the product quality control. This move hints at the potential appeal of a ‘Made in Europe’ smartphone in an overwhelmingly Asian-dominated market.

Snom Technology, the globally established telecommunications hardware brand, has been providing the high-end hotel industry with premium handsets for years. These devices are widely regarded as an enormous asset to the industry, since hotel rooms still need to feature a telephone in order to win stars. Despite this, not every hotel wants sophisticated business phones in its guest rooms, as only a minority of people will need to use all the device’s functions.

While the UK initially took the lead in 5G deployment, recent metrics suggest a shift, with the UK now trailing behind other countries in 5G download speed and coverage. Despite these setbacks, the UK’s 5G journey is far from finished. This communication revolution isn’t just about winners or losers, but about creating a conducive environment for businesses to thrive, thus promoting economic growth and job creation.

Calix, Inc. sets a new benchmark in the telecommunications landscape with its innovative solution, Calix SmartBiz™, now reaching the UK market. This transformative service specifically facilitates the 5.5 million SMEs across the UK, providing alternative service providers a fresh approach to offer customised, comprehensive solutions including managed Wi-Fi and enhanced network security services.