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A recent survey found that 85% of broadband and mobile consumers find annual price hikes unjust, adding the frustration that 87% believe they should be able to switch providers without penalty if such increases occur mid-contract. However, the reality presented by providers paints a different picture. These unexpected cost changes and fear of penalties for ending contracts prematurely have driven 62% of surveyed participants to consider switching providers immediately after unexpected price increases. This trend prompted a response from Ofcom for clearer pricing transparency, a call further championed by Uswitch and Which?. This has led to new guidelines by the UK’s Committees of Advertising Practice, aiming to ensure providers fully disclose potential cost changes to customers.

After the whopping $6.2 billion acquisition by Inmarsat, Viasat is readying for a major reorganization, with a planned 10% workforce reduction. The move, affecting approximately 800 roles, aims for a substantial year-on-year cost-saving starting from 2025. Despite the promising financial outlook, the firm accepts the substantial costs linked with these transitions, yet considers them a vital investment for the future.

Ofcom’s revised net neutrality rules in the UK now allow broadband providers to offer tiered services based on latency, not just throughput. Furthermore, these new regulations also permit the creation of specialized services, paving the way for network slicing and multi-access edge computing in the future. On the somewhat contentious front, zero-rating, or providing unrestricted access to specific online services, gets a green light, albeit with a few conditions.

Nvidia, the graphics processing unit heavyweight, plans to enter Intel’s domain with ARM-based chips tailor-made for Windows PCs, according to insiders. AMD, another significant player in this space, is also reportedly considering ARM technology. This move, potentially hitting the market by 2025, has been stimulated by Microsoft’s interest in duplicating the efficiency of Apple’s ARM-use in AI processing. Yet, Nvidia’s past attempt to acquire ARM was thwarted by regulators, putting the company’s motives under scrutiny as the PC CPU sector braces for potential disruption.

In the dynamic world of technology, Kate Gerwe, Chief Marketing Officer of Sinch SaaS Business Unit, possesses over 25 years of experience in marketing. In an exclusive interview, she discusses Sinch’s transformative acquisition of MessageMedia, propelling them into mobile customer engagement leadership. This synergy extends to culture, values, and over 85 integrations with CRM and e-commerce platforms. Sinch MessageMedia’s focus on small and medium-sized businesses includes a streamlined user interface and multi-channel engagement, all part of Sinch’s ambitious plan to shape the future of customer engagement.

The FCC has set the wheels in motion to reinstate open internet protections, sparking dynamic public conversations around net neutrality. They aim to frame both fixed and mobile broadband as imperative telecommunication services by the Communications Act. This move could effectively address the recurring issue of broadband outages impacting significant sectors like jobs, education, healthcare, safety, and more. However, the proposal doesn’t stop there, it also plans to ensure stringent nationwide open internet regulations to prevent ISPs from manipulating content accessibility based on payment.