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In developed markets, copper telecom networks are rapidly being replaced by more efficient fiber optic cables. Despite this shift, the value of copper is surging in other sectors, particularly in electric vehicles and renewable energy. The metal’s worth has soared over 50% from pre-pandemic levels due to high demand and lower mining outputs, with forecasts suggesting a further 50% increase in demand by 2040.

The ‘Global State of CX 2024’ report by CX Network highlights rising concerns about data privacy and security. Eaton’s NetDirector KVM over IP switches allow remote management of up to 32 devices with robust security, space-saving design, and compatibility. DE-CIX study shows 70% of major US Internet Exchanges are now neutral. Lanner unveils the ECA-6051, a high-performance edge AI server.

In a significant move towards bolstering AI infrastructure in Asia, Japan’s KDDI and Sharp have initiated discussions with Super Micro Computer Inc. and Datasection to establish the region’s largest AI data centre. The ambitious project will be situated at the soon-to-be-closed Sharp Sakai Plant in Osaka, marking a strategic repurposing of the unprofitable facility slated to shut down in September.

Digicel Group has announced the launch of its subsea fibre cable, Deep Blue One, marking a major investment in enhancing international submarine connectivity. This development is poised to significantly improve internet and communication services across the Caribbean and South America, with French Guiana, Suriname, Guyana, and Trinidad & Tobago being key beneficiaries.

Today at Customer Contact Week (CCW), Sanas, provider of the world’s first Real-Time Accent Translation technology, announced its newest product, Sanas Noise Cancellation, will be free to all organizations globally forever, starting in August. Leveraging patent-pending next-generation AI technology, Sanas Noise Cancellation will elevate the entire contact center industry by offering a complimentary, noise-free communications environment to contact centers worldwide.