40 Results

Lumen

Search

AT&T’s strategic focus on fixed broadband is reshaping their approach to customer retention, as emphasized by CEO John Stankey at the UBS Global Media & Communications Conference. With growing competition from Verizon and T-Mobile, AT&T aims to harness fiber’s potential for converged services and target underserved demographics, ensuring a competitive edge.

Colt Technology Services is redefining its strategy by divesting eight European data centers to NorthC and a UK-based company, enhancing its focus on digital infrastructure and global network services. This shift aligns with evolving AI and cloud computing demands. Colt’s seamless transition ensures uninterrupted VOIP and connectivity services for its clients.

CSPs have been investing heavily in network technology to reduce expenses, but legacy voice infrastructure is holding them back. Cloud transformation can deliver better customer experiences, reduce costs, and increase scalability. AI will change customer engagement and revenue generation, with GenAI offering SMBs deep analytics from customer conversations. CSPs should focus on a modern, digital-first customer experience with self-service options. Alianza offers a cloud communications platform to simplify migration and operations for CSPs.

After the whopping $6.2 billion acquisition by Inmarsat, Viasat is readying for a major reorganization, with a planned 10% workforce reduction. The move, affecting approximately 800 roles, aims for a substantial year-on-year cost-saving starting from 2025. Despite the promising financial outlook, the firm accepts the substantial costs linked with these transitions, yet considers them a vital investment for the future.

The uptake of fixed wireless access technology in the US is surging, especially with T-Mobile US and Verizon driving this trend. These telecom behemoths could potentially outstrip their predicted subscriber figures, as suggested by recent data. Both companies registered almost 900,000 customer net additions to their 5G-based fixed wireless services in just the second quarter.