Verizon launches AI-driven apps to improve customer service by streamlining interactions. The European Commission designates Booking.com as a ‘gatekeeper’ and plans antitrust charges against Microsoft for bundling Teams with Office. Telstra establishes a regional network hub in Guam at GNC iX data center. GlobalData underscores US telcos’ struggle to stand out in the B2B channel.
In a significant move to bolster its presence in Europe, Amazon Web Services (AWS) has announced a substantial investment of €7.8 billion into the AWS European Sovereign Cloud project, extending through 2040. This initiative, unveiled last October, aims to establish an autonomous cloud infrastructure within the European Union (EU), operated independently to ensure data sovereignty for European customers.
At Avaya Engage, its premier customer experience event, Avaya, a global leader in Customer Experience solutions, unveiled a series of important enhancements to the Avaya Experience Platform™ (AXP),that further Avaya’s leadership in Enterprise CX as well as its commitment to delivering Innovation without Disruption. Avaya’s robust and comprehensive CX platform, trusted by large Enterprises globally, empowers customers to maintain their core capabilities while evolving through flexible innovation paths, including on-premises, private cloud, public cloud, or hybrid deployment models.
UK-based autonomous vehicle startup Wayve has announced a significant investment of $1.05 billion aimed at advancing its development of self-driving cars powered by artificial intelligence (AI). The funding round was led by SoftBank, a Japanese multinational conglomerate, with substantial contributions from tech giants Nvidia and Microsoft.
In response to the escalating demand for cloud services across public and private sectors in Italy, TIM, the leading telecommunications provider, has announced a strategic collaboration with Oracle. This partnership aims to integrate Oracle Cloud Infrastructure (OCI) into TIM’s managed cloud services, marking a significant step towards meeting Italy’s evolving cloud requirements.
Meta is ambitiously positioning itself to become the world’s top AI company, co-aligned with an increase in AI spending. The tech giant’s latest earnings reveal a climbing revenue and expenses, inciting mixed responses from investors. The landscape of optimistic forecasts and increased capital expenditures seems less rosy weighed against lower than expected Q2 revenue forecasts and significant investments into AI infrastructure. CEO Mark Zuckerberg points to an aggressive AI research expansion being instrumental in the fierce race against competitors OpenAI and Microsoft.
Embracing certain compliance measures with the U.S. ‘Clean Network’ program, Nokia seemingly reduced its orders with supplier Foxconn Industrial Internet, marking another move away from China-based telecoms equipment. Though these adjustments primarily impact specific equipment types, both entities express an unusual blend of caution and resilience.
The demand for data centers is soaring due to edge services and generative AI. Nokia’s first-quarter results showed a 19% drop in sales but a notable 52% profit increase. Telesystem has launched new cybersecurity bundles featuring updated Employee Security Awareness Training. Utility companies are using GIS technology to address infrastructure, workforce, and demand challenges.
The smartphone industry is gearing up for a seismic shift as generative Artificial Intelligence (GenAI) capabilities become mainstream. According to the latest forecast from Counterpoint Research, the global shipment of GenAI-capable smartphones is expected to grow at an impressive compound annual growth rate (CAGR) of 65% between 2024 and 2027.
The UK Competition and Markets Authority (CMA) has raised alarms regarding the possibility of a collusion among a handful of American tech giants, aiming to manipulate the AI market in their favor. The focus of their worry centers on the control exerted by these companies over the development and commercialization of foundation models (FMs), with Open AI’s GPT being a prominent example.
