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Today at Customer Contact Week (CCW), Sanas, provider of the world’s first Real-Time Accent Translation technology, announced its newest product, Sanas Noise Cancellation, will be free to all organizations globally forever, starting in August. Leveraging patent-pending next-generation AI technology, Sanas Noise Cancellation will elevate the entire contact center industry by offering a complimentary, noise-free communications environment to contact centers worldwide.

Choosing a VoIP provider requires understanding your business needs. Compare providers based on reviews, pricing, call quality, features, and scalability. Look for bundled calling options, mobile apps, voicemail features, call forwarding, and auto-attendants. Ensure the provider offers integrations with your business tools and guarantees reliable service with strong security measures.

OpenAI has unveiled a deepfake detector specifically designed to identify content generated by its image creator, DALL-E. Initially, this tool will be available to a select group of disinformation researchers for practical testing. In the ever-evolving realm of cybersecurity, technologies like AI-driven deepfake detection, real-time monitoring, and advanced data analytics are reshaping digital security and authenticity. These innovations, often led by startups, are significantly improving the identification of manipulated content, thereby fostering more secure digital environments, according to GlobalData, a prominent data and analytics firm. Vaibhav Gundre, Project Manager for Disruptive Tech at GlobalData, highlighted the growing sophistication of AI-generated deepfakes, which pose substantial risks to individuals, businesses, and society. He noted that advanced detection methods, powered by machine learning, are increasingly effective in identifying and flagging manipulated content. These tools employ techniques such as analyzing biological signals and leveraging powerful algorithms to defend against the misuse of deepfakes for…

A new high-capacity data backbone spanning the UK, Netherlands, Germany, Denmark, and Norway promises increased capacity and redundancy. XL Axiata and Ericsson team up to integrate 4G and 5G services into a cloud-based network. AppDirect introduces AppDirect AI, a secure marketplace allowing users to create AI apps without coding. Cynomi expands its vCISO services to European MSPs and MSSPs, prioritizing data localization.

SES has announced agreements with several regional satellite network operators to create the SES Open Orbits™ Inflight Connectivity (IFC) Network, promising seamless connectivity services to airlines globally. This innovative Ka-band platform will integrate SES’s geostationary earth orbit (GEO) and medium earth orbit (MEO) satellite networks with those of NEO Space Group (NSG) from Saudi Arabia, AeroSat Link (ASL) from China, and Hughes Communications India (HCI).

GoTo’s new AI-powered scam detection feature aims to protect users from rising remote support scams. Freedom Fibre secures funding for rural fibre rollout, Openreach extends network, but low uptake rates pose challenges.
Anritsu’s MasterClaw Service Assurance is now validated on Red Hat OpenShift, enhancing its cloud-native benefits. Aryaka expands its network with a new PoP in Madrid. DRFortress and Megaport have partnered to launch a new public cloud on-ramp solution.