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Telecom News

Business softphone call.center™ ranked as the top Call Center app by LEAP DRO1D

By Aiste Kryzanovske June 8, 2021

LeapDroid, a blog providing market analysis, expert guides and expertise for the mobile app, mobile hardware and app industry, has picked call.center™ by DIDWW as one of the best call center apps for Android devices. In this article, we will explore this app, reveal what it has to offer, and why it deserves to be one of the top softphones. Firstly, it is not just for Android. call.center ™ is an innovative SIP-based softphone for Mac OS, iOS, Android and Windows devices. Its full compatibility with a variety of operating systems and standard SIP-based VoIP providers makes it one of the most versatile VoIP softphones available. The call.center™ app has a unique, practical and user-friendly drag-and-drop user interface. All the basic functions are easily accessible and intuitive, allowing users to seamlessly integrate and optimize voice operations with their workflow processes. In addition, for the convenience of users,…

The art of coping with pressure at work

By Aiste Kryzanovske June 7, 2021

The ability to cope with pressure in the workplace is a much needed skill. Pressure is an integral part of every day, whether that pressure is a minor, routine inconvenience, or a huge burden that lasts for a long time. No matter what your job is, at some point you will definitely experience some level of pressure at work. This can happen occasionally, such as when a company is going through a significant transition, or it can be a part of your daily job. Nevertheless, pressure control is of great importance – otherwise you could burn out!

Telecom News

Virgin Media O2 officially launches

By Aiste Kryzanovske June 3, 2021

The new UK joint venture between Liberty Global and Telefónica officially became operational on 1 June, merging the two household names to form Virgin Media O2 (VMO2). This joint venture has committed to providing a unique choice to consumers and has also promised to boost the UK economy. While, at the moment, the company is not changing any of its current services, later this year it plans to offer seamless broadband, entertainment and mobile services all in one place. The Liberty Global-Telefónica merger is devoted to investing at least £10bn in the UK over the next five years. This investment will help businesses further contribute to the UK Government’s goals of connectivity, upgrading infrastructure all around the country, creating stiffer competition and providing a wider variety of choices for customers. The merger instantly makes the new business one of the largest in the UK, with 47 million…

Telecom News

A quick roundup of the news in Telecoms | Week #21

By Aiste Kryzanovske May 28, 2021

Vodafone Germany to build new base stations and 5G Vodafone Germany has announced that it will undertake more than 7,000 mobile infrastructure construction projects including 3,000 5G projects, which it estimates will support 9,000 5G antennas. The projects will take place in the current financial year, which began in April. The company says it has exceeded its 5G coverage targets by expanding the network to 25 million subscribers, and estimates that it will soon cover 30 million consumers with 5G. In addition, Vodafone has also announced that it is swapping the L3G spectrum for LTE by switching 18,000 3G sites to 4G ones this summer. Read more at: https://tinyurl.com/a5a7txbf Virgin Media shares its sustainability results Virgin Media released its latest sustainability report this week, which examines the ways that the company has supported its employees and customers during the pandemic and how it continues to deal with the climate crisis.…

Telecom News

Five European MNOs launch labelling scheme for smartphones

By Aiste Kryzanovske May 27, 2021

Five of Europe’s leading mobile operators – Deutsche Telekom, Orange, Telefónica, Telia and Vodafone – have teamed up to update and launch a new industry-wide Eco Rating system and motivate vendors to minimize the impact that their devices have on the environment. The Eco Rating labelling scheme is designed to supply detailed and accurate information to retailers on the effects that manufacturing, usage, transportation and disposal of smartphones have on the environment. This Eco Rating will encourage operators and customers to rate phones more extensively and underline the need for more sustainable electronic devices. From June 2021, mobile operators will start introducing Eco Rating at points of sale in 24 European countries, including the UK. The labeling system will label phones with scores to show how ecological and environment friendly the appliances are in their lifecycle. The score will be from 0 to 100, the higher the score,…

Market Trends

Transforming telco businesses with AI

By Aiste Kryzanovske May 17, 2021

Artificial intelligence is exerting its influence on almost every sector, including telecommunications. This technology has begun to add impressive new dimensions to many industries, accelerating the digital transformation. According to Tractica, annual investment in telecommunications AI software is expected to grow to more than $11.2 billion in 2025. The telecommunications industry is at the heart of technological growth and digital transformation. The industry is huge. 54 telecommunications companies are listed on the Forbes Global 2000 list. They account for more than $3.4 trillion in assets and almost $1.5 trillion in income in 2020. The potential of AI in the telecom industry is immense. By taking advantage of this technology, organizations can create supplementary revenue streams using business niches they had not even thought could be profitable. The demand for higher quality telecom services and a better customer experience grows. Therefore, service providers need to look for smarter, more powerful and…

News Roundup

A quick roundup of the news in Telecoms | Week #19

By Aiste Kryzanovske May 14, 2021

Orange considers buying infrastructure assets it sold almost two decades ago Orange is considering a probable purchase of the former telecommunications infrastructure unit TDF. The company sold TDF nearly two decades ago to lessen its debt. Orange is considering combining TDF with the recently established European mast company TOTEM, as infrastructure appraisals have recently increased with interest from investors such as the US private equity firm KKR and Spain’s Cellnex. TDF, previously known as Télédiffusion de France, operates TV and radio towers, mobile sites, as well as fiber infrastructure and related services through around 19,000 sites, of which 7,300 are active. Read more at: https://tinyurl.com/2etpjpjn AT&T to modernize U.S. DOT’s network AT&T and the United States Department of Transportation (DOT) have signed a 12-year, $175 million deal to assist DOT in upgrading its IP and voice infrastructure. AT&T will supply DOT with virtual private networking and secure cloud technology, together…

Telecom News

Telinta and TransNexus help VoIP service providers comply with STIR/SHAKEN and robocall mitigation requirements

By Aiste Kryzanovske May 11, 2021

Telinta, a global leader in hosted switching and billing for VoIP service providers, and TransNexus, a leader in developing innovative software for telecommunications networks, jointly announced today a solution to help VoIP service providers comply with STIR/SHAKEN call authentication and robocall mitigation regulations. TransNexus has made groundbreaking innovations in robocall mitigation with its ClearIP software platform. Telinta has integrated ClearIP into its cloud-based softswitch. Together the two leaders can help VoIP service providers meet their STIR/SHAKEN and robocall mitigation requirements, helping customers to avoid having their traffic blocked. TransNexus offers services for Telinta customers based both inside and outside the U.S. When a U.S.-based Telinta customer signs up with TransNexus, Telinta will send a request to TransNexus to create a digital signature and Telinta will include that signature on subsequent calls as they are routed through Telinta’s platform. For Telinta customers based outside the U.S., TransNexus can…

Building a marketing strategy in the telecom sector

By Aiste Kryzanovske May 10, 2021

For telecommunication service providers to succeed in this fast-growing industry, it is essential to develop a marketing strategy that enables organizations to build long-term relationships with their customers. The telecommunications industry, like many other industries, is constantly changing. These changes include technological advances, market innovations, adjustments in consumer behavior and more. Telecommunications companies that listen to the market and are not stuck in their old ways are the most successful enterprises.

Telecom News

A quick roundup of the news in Telecoms | Week #18

By Aiste Kryzanovske May 7, 2021

DIDWW joins GSMA DIDWW, a global cloud communications service provider, has announced that it has become an associate member of the GSMA, an industry organization that represents the interests of mobile operators around the world. The GSMA supports the latest technological innovations and the development of the mobile ecosystem to promote digital transformation and industrial growth. GSMA membership allows DIDWW to actively take part in technical working groups, establish new business relationships, and develop strategies that will greatly contribute to the wider adoption of hosted VoIP services. Read more at: https://tinyurl.com/4urtcbtz Mediacom to expansion broadband to 500K locations The US operator Mediacom has revealed its plan to provide high-speed broadband to another 500,000 under-serviced homes and businesses over the next three years. This scaling-up will include a combination of new facilities supported by state and federal broadband grants, line extensions and the development of fixed wireless access (FWA) using recently…