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AI and Machine Learning (ML) are transforming VoIP, enhancing communication efficiency and cost-effectiveness. This integration offers features like real-time call quality optimization, personalized user experiences, and advanced IVR systems. AI-powered analytics unlock valuable insights and improve security. The future holds seamless IoT connectivity and a redefined way we connect through VoIP.

On May 15, the US House of Representatives voted overwhelmingly to reauthorize the National Telecommunications and Information Administration (NTIA) for the first time since 1992. The legislation, passed with a vote of 374-36, aims to update the mission and functions of the NTIA in response to significant changes in the telecommunications landscape.

Sparkle, the subsea cable subsidiary of TIM, has announced the successful completion of its first international VPN test secured with quantum encryption. This milestone was achieved in collaboration with Arqit Quantum, a leader in quantum-safe encryption, and Telsy, TIM’s cybersecurity-focused company. The proof of concept (PoC) involved establishing a secure Internet Protocol (IPsec) tunnel between Italy and Germany using Arqit’s Symmetric Key Agreement (SKA) Platform.

Verizon launches AI-driven apps to improve customer service by streamlining interactions. The European Commission designates Booking.com as a ‘gatekeeper’ and plans antitrust charges against Microsoft for bundling Teams with Office. Telstra establishes a regional network hub in Guam at GNC iX data center. GlobalData underscores US telcos’ struggle to stand out in the B2B channel.

Deutsche Telekom has emerged as the latest European telecommunications giant to report robust financial results for the first quarter of 2024. The German incumbent witnessed notable increases in revenue, earnings, and net profit, propelled by a surge in its European operations. The company’s performance underscores a positive growth trajectory amidst a competitive telecom landscape.

BT Group has reported a slight revenue increase to £20.8 billion, a 1% rise from last year, driven by price hikes for broadband customers, robust sales of fibre products in Openreach, and growth in the consumer division. However, the company’s pre-tax profits dropped sharply by 31%, falling to £1.18 billion, despite a 2% rise in adjusted EBITDA, which reached £8.1 billion.

At Avaya Engage, its premier customer experience event, Avaya, a global leader in Customer Experience solutions, unveiled a series of important enhancements to the Avaya Experience Platform™ (AXP),that further Avaya’s leadership in Enterprise CX as well as its commitment to delivering Innovation without Disruption. Avaya’s robust and comprehensive CX platform, trusted by large Enterprises globally, empowers customers to maintain their core capabilities while evolving through flexible innovation paths, including on-premises, private cloud, public cloud, or hybrid deployment models.

his week, the University of Bristol has powered up Isambard-AI, the UK’s fastest and most potent supercomputer, following a £225 million investment announced by the government last March. Built by Hewlett Packard Enterprise, Isambard-AI boasts over 5,000 NVIDIA superchips, enabling it to execute a staggering 200 quadrillion calculations per second. Officially named the AI Research Resource (AIRR), this supercomputer surpasses its predecessor by a factor of ten in computational power, aiming to support critical AI technology development.