In a significant move, Australia has auctioned off 3.4 GHz and 3.7 GHz spectrum bands, amassing a considerable A$722 million. Telstra emerged victorious, with plans to enhance its 5G offerings, notably in rural Australia. However, Telstra’s rivals also secured frequencies, with speculation around their strategic plans. ACMA chair affirmed the benefits of this allocation for digital connectivity and competition, reflecting the shared optimism of telecom regulators and companies.
Ericsson, Vodafone, and Qualcomm Technologies recently pioneered data transmission via RedCap on a European network for the first time, unlocking a more streamlined, efficient mode of connectivity for IoT and other devices. Tested on Vodafone Spain’s 5G platform, the Ericsson’s RedCap technology enhances connectivity potential while providing economic and efficient data transmission. Furthermore, the demonstration introduced a new technology, New Radio Light, for extending battery life of customer devices.
As Algar Telecom turns 70, the prominent Brazilian ISP continues to seize market share amidst 10,000 competitors. Serving 1.5 million customers across Brazil, they masterfully intertwine fiber broadband, wireless, and content services, satisfying the divergent needs of B2B and B2C consumers. The strategic blend of high-tech infrastructure and seamless customer experience propels Algar’s journey, pivoting on the indomitable broadband, termed as the “cardinal element”. Additionally, foreseeing the potential of the imminent 5G rollout, Algar’s game plan involves marrying fixed-line connectivity with wireless services, laying a robust groundwork for the future.
Shell Energy faces a £1.4m fine imposed by telecom regulator Ofcom for a serious breach in communication service rules. Over 70,000 customers weren’t correctly notified about end-of-contract and best tariff options, a grave misstep underscoring the importance of clear, timely communication in service provision. Substantiating the matter, some customers were even misinformed about costs post-contract, leading to unwarranted overpayments.
When it comes to digitization strategies, providing superior customer service is paramount, a concept particularly relevant in the telecom field. Saudi Telecom Company (stc), underlines this belief by revitalizing its customer experience through a strategic collaboration with Huawei. Transforming its big data platform into a Customer-Centric Platform (CCP), offers a unified view of customer data, leading to enhanced marketing segmentation and customization. Improved efficiency and data value are already showing dividends with marked reduction in customer churn and accelerated return on investment.
Nokia, the renowned network equipment manufacturer, recently joined the Ultra Ethernet Consortium (UEC). Anchored by the Linux Foundation, the UEC fortifies Ethernet technologies to satisfy the escalating requirements of AI and high-performance computing. With members such as AMD, Cisco, and Microsoft, the consortium seeks to equip Ethernet with more advanced networking functions, while maintaining its simplicity and affordability.
DIDWW, a global telecom operator specializing in premium quality VoIP communications, two-way SIP trunking, and SMS services, has become a strategic voice partner with VitalPBX, a leading provider of unified communications PBX systems based on Asterisk. This collaboration enables VitalPBX users to seamlessly access DIDWW’s SIP trunking and SMS services, thereby enhancing their communication capabilities.
5G technology is quickly escalating into an exciting, innovative space, largely due to a process called network slicing. This technique enables a vast number of dynamic network slices, each with unique attributes defined by its user. Despite being in the primary stages, an array of business opportunities are on the horizon like gaming, vehicle-to-everything (V2X), IoT, and mobile edge computing, as the technology advances. Critical remote services, such as remote robotic surgeries requiring ultra-reliability over latency, become possible with robust and reliable 5G slices.
The online retailer, musicMagpie, recently confirmed preliminary dialogue with telecom giant BT and investment firm Aurelius, creating ripples in the wireless tech marketplace. While BT harbors plans to extend its EE customer division’s footprint in the pre-owned smartphone market, musicMagpie’s potential sale throws a thrilling spin to proceedings. It’s a pivotal situation in a rapidly evolving telecommunications world, requiring stakeholders to recalibrate their strategies to mirror the dynamic customer needs. Meanwhile, noteworthy events unfold elsewhere in the sector, promising fascinating updates.
The 2023 Asian Games offered a glimpse into the future of event tech, from eSports to AI-driven systems. Among the innovations, a standout was ‘RADICAL’, an intelligent digital solution by Huawei and China Mobile Zhejiang, designed to manage intense 5G traffic, ensuring an exceptional experience for attendees.
