Artificial intelligence (AI) is currently one of the most talked-about and experimented-with technologies in practically every sector. Being amongst the most significant new technical advances, AI has major implications for Voice over Internet protocol (VoIP) and Unified Communications (UC). With its numerous capabilities, VoIP telephony is already transforming the communication capabilities of many businesses. However, when AI technology becomes an active participant, the efficiency and potential of this market will skyrocket. So, let us see how AI will revolutionize and influence VoIP, and how this technology will become an essential component in all corporate processes. How AI works in VoIP VoIP service providers are always adding new features to their VoIP services in order to attract consumers on both individual and business levels. With the inclusion of AI in communications, new market opportunities are anticipated to emerge. This is why AI has become an essential factor in several VoIP and…
YouMail released a new robocall warning, saying that utility-related impostor robocalls are posing a concern to Americans. These utility scam calls claiming to be from major American gas, electric, and other utilities in order to swindle unwary victims by threatening them with instant disconnection if their “utility bills” are not paid quickly. The specifics of the scam calls differ, but they typically claim that the user’s service is going to be terminated and that they need to click a key to make a payment or speak to someone at the business. Some calls are made from an entirely random phone number and mention a generic firm name. Others link to certain departments by using a local phone number with the recipient’s area code. Some of them utilize a spoofed caller ID from a well-known utility business. Apparently, these con artists are seeking to exploit the growing number of…
The US Department of Justice has accused two people it believes to be Chinese state agents of paying an FBI double agent to get information about the Huawei probe. The two individuals are accused of attempting to influence a US government employee who they thought was a cooperator to disclose sensitive information regarding the Justice Department’s investigation, including details about prospective witnesses, trial evidence, and additional charges that may be brought. According to the Justice Department, one of the defendants paid nearly $61,000 in digital currency for the data. However, the individual they attempted to bribe was an FBI double agent. The double agent gave the Chinese operatives certain documents that seemed to contain some of the material they were looking for, but the documents were created by the Justice Department and did not disclose factual meetings or trial tactics. Although the department has filed arrest warrants…
Ribbon Communications, a global provider of communications software, IP, and optical networking solutions to service providers, companies, and critical infrastructure sectors, has announced that its Session Border Controllers have been certified for Google’s new SIP Link. Customers can use Google SIP Link to link their existing carrier to Google via a network of certified Session Border Controllers (SBC). This adaptability enables the use of existing telecommunications infrastructure while maintaining continuous service with the user’s current carrier. The extensive enterprise SBC portfolio from Ribbon, which is installed in service provider networks all over the world, provides businesses with call encryption, secure telecom connectivity to help prevent fraud and unauthorized access, as well as protection for the larger enterprise data network from malicious users. These SBCs have undergone extensive testing to ensure that they offer strong SIP security and compatibility, including with traditional PBXs, contact centers, analog devices, SIP…
A multibillion-dollar merger between Shaw Communications and Rogers Communications Inc., two of the biggest telecommunications businesses in Canada, was officially rejected by the federal industry minister. “Today, I officially denied that request. My decision formally closes that chapter of the original proposed transaction,” said Canadian Industry Minister Francois-Philippe Champagne. The US$19 billion merger between the two businesses was revealed in March, but it was met with opposition because it may limit consumer choice and drive up mobile costs. Shaw’s wireless spectrum licenses would have been completely transferred to Rogers as a result of the acquisition. Shaw’s ownership of Freedom Mobile has been largely viewed as the biggest impediment to the deal’s ratification. Videotron, located in Montreal, agreed to purchase it for $2.1 billion earlier this year. Champagne stated that he wanted two specific commitments before approving the Videotron merger. Videotron would have to agree to maintain the…
The SHEFA-2 underwater cable, which connects the Faroe Islands to Scotland’s mainland through the Shetland and Orkney Islands, suffered damage in two separate instances last week, rendering much of the island without Internet access. In separate events, three critical subsea cables linking Marseille to Lyon, Milan and Barcelona were deliberately severed in the south of France, according to the cable’s operator, affecting internet service for consumers in Europe, Asia and the United States. Cloud service providers worked quickly to repair the backbone infrastructure. According to a report by the cloud security company Zscaler, the unanticipated cable damage caused packet loss and increased latency for websites and apps transiting the damaged pathways. While the French authorities believe sabotage occurred, their Scottish colleagues are still unsure of what actually severed the wires. “We expect it will be fishing vessels that damaged the cable but it is very rare…
In order to help carriers and service providers become fully compliant with the Microsoft and Zoom Ecosystems, SIPPIO, a global provider of corporate phone services, has launched its Fast Track Accelerator program. Carriers and service providers who participate in this program become completely compliant with the architecture and automation processes needed for wholesale certification within the Microsoft Operator Connect and Zoom Provider Exchange ecosystems. The program provides resellers with a rapid path to start selling retail voice subscriptions. The cloud-based services from Microsoft and Zoom that are covered by this program include Zoom Peering, Microsoft Direct Routing, Microsoft Operator Connect and Zoom Provider Exchange. With a completely customized, white-labeled platform that offers pre configured infrastructure and services for full implementation, the Fast Track program enables network operators and carriers to become Microsoft and Zoom providers. Through the accelerator program, which covers 74+ countries, service providers and carriers may…
In an agreement with Altice Europe, Vodafone Group will roll out Fiber-to-the-Home in Germany as part of a €7 billion investment in its largest market. This collaboration complements Vodafone’s well-defined objectives for upgrading its current hybrid fiber cable network. According to a statement released by the two corporations on Monday, FibreCo, a 50/50 fiber partnership between Vodafone and Altice, will deploy fiber optic lines to as many as 7 million residences in Germany. Approximately 70% of the cost will be covered by debt raised by the new company. The transaction is scheduled to be completed in the first half of 2023. The transaction is thought to yield Vodafone up to €1.2 billion in cash proceeds from Altice, which is projected to exceed Vodafone’s portion of stock commitments. The profits include €120 million upon closure, up to €487 million in deferred payments as additional homes are connected, and another…
In order to streamline the deployment of cloud telephony services across UCaaS and CCaaS platforms, Callroute, a supplier of cloud voice solutions, has teamed up with Coolwave Communications, a global provider of voice and messaging solutions. Through this collaboration, partners and clients will gain access to secure and excellent voice quality with regionalized points of presence when using Coolwave’s cloud-based, self-service and white-label Cool Operator platform, which streamlines international telephony. Also, end users may use Callroute’s Bring Your Own Carrier (BYOC) feature to quickly connect Coolwave’s worldwide SIP network to UCaaS services like Microsoft Teams. This new agreement also benefits Callroute’s existing partners, opening up previously restricted markets and prospects. Partners will be able to capitalize on this collaboration by providing a quick and easy go-to-market solution, allowing these industry participants to attract new business. Voxnube, a global provider of distributor voice services and solutions to Callroute…
Nokia has launched an app store geared towards mobile network operators in need of automation, as well as those who can provide such services. This initiative is intended to provide the industry with flexibility as networks grow, creating an excellent method for third-party developers to get in front of operators at a time when software-defined networking capabilities are scarce. The Altiplano Application Marketplace, which will provide both Nokia and third-party applications, is named after Nokia’s groundbreaking broadband network controller suite. Seven apps were initially made accessible at launch, but it’s anticipated that this number will increase during the next year as more developers join the platform. The systems are set up according to the Network Support, Network Insights and Network Automation categories. Network Support applications will be used by operators to maintain, troubleshoot and secure fixed networks through proactive monitoring, performance analysis and issue management. Network…


