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Guides & Tips

VoIP Professional: Master the Art of Time Management

By Gisele Dahis November 30, 2017

VoIP developers and engineers provide all the necessary VoIP solutions to the telecommunication industry. These professionals bring on board the right ideas, experience, and expertise thus delivering answers that satisfy their clients. However, a VoIP professional does not just wake up and start delivering quality work. He or she has to really be proficient with some aspects in order to uphold high performance. As a VoIP professional, you know that the most important and difficult task to maintain a high performance at work is how well you can manage your time. Time is so precious and limited, that any possible loops leading to wastage have to be sealed. Why do we term time as precious? We’ve all heard the expression ‘time is money’. And it is. But that depends on how well you optimise it. Everyone is given 24 hours a day, but some people seem to get more things…

People & Interviews

VoIP: Who Invented this Revolutionary Technology?

By Carlota Vilalva November 27, 2017

Telecommunication has changed significantly since Alexander Graham Bell’s created the first practical telephone model in 1876. While there have been changes in design, function, features and much more, few can argue that there are any changes bigger than the move to VoIP (Voice Over Internet Protocol) technology. This new invention has not only produced the emerging VoIP market, but it is also leading to the take over of traditional phone systems. Who is the man behind VoIP? None of this would be possible without Alon Cohen. Born in Israel in 1962, his multiple patents have both created and improved on Internet telecommunications. Let’s look into who Alon Cohen is, how he developed this technology and how it has changed the face of phones and audio communications forever. Beginnings Creating the VoIP industry was not on Alon Cohen’s mind when he first started learning about technology. In fact, it wasn’t even the…

Telecom News

What is VoIP Technology? Definition by VoIP Review

By Carlota Vilalva November 15, 2017

It would seem quite strange if, by now, you haven’t heard the term VoIP or VoIP technology before, considering it has been named nothing less than the most successful technology of the last decade! If you indeed aren’t familiar with it, chances are big you’re already using it without knowing. And if you are aware of the term, but don’t know what it is or what it means, you’re in the right place. Meaning Voice over Internet Protocol, VoIP is a revolutionary technology that delivers voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. In more simple words, it is an alternative and cheaper way of making and receiving phone calls. Other terms such as Internet telephony, broadband telephony, and broadband phone service specifically refer to the supply of voice, fax SMS, voice-messaging and other communication services over the Internet, instead of via the PSTN (public switched telephone network). How does VoIP…

Best VoIP Books for Consumers

By Gisele Dahis November 14, 2017

Are you interested in the VoIP industry and want to learn more about VoIP? There are plenty of VoIP books out there that come in all sizes and some more technical than others. There are volumes that provide a simple straightforward review of VoIP, others cover the use of VoIP for both home and business networks, and a few of them even discuss security issues relating to voice and data networks. There is also a good deal of guides that explain how to evaluate, select, and install VoIP systems. But if you’re not crazy about looking and analyzing through hundreds of technical large VoIP books before finding the one you need, check out the list of our 10 favorite VoIP books for consumers. The Best 10 Books on VoIP VoIP For Dummies: By Timothy V. Kelly Low-cost and written in a clear and engaging way, VoIP For Dummies is one of…

VoIP Dictionary

By Carlota Vilalva November 14, 2017

A A2P – Application to person ACD – Average call duration ASR – Answer seisure ratio B B2B – Business-to-business C CDR- Caller detail records CLI -Calling line identification CNAM – Caller ID with Name CoDec – Coder/Decoder CPC – Calling Party Control D DID – Direct Inward Dialing DND – Do not disturb DSP – Digital Signal Processor E E1 – 30 concurrent calls H HD – High Definition I ISP – Internet Service provider IVR- Interactive voice response L LOA – Letter of authorization M MOS -Mean Opinion Score N NAT- Network address translation P P2P – Person to person PBX – Private Branch Exchange PDD – Post Dial Delay PESQ – Perceptual Evaluation of Speech Quality PSQM – Perceptual Speech Quality Measure R RTT – Round-trip delay time S SBC – Session Border Controllers Nonce Number Once SDP – Session Description Protocol SIP – Session Initiation Protocol SMPP – Short Message Peer-to-Peer SNMP -Simple Network Management Protocol T T1…

Guides & Tips

5 VoIP Features That Will Benefit Your Business

By Alex Pritsert November 4, 2017

The first VoIP (Voice over Internet Protocol) services were launched in 2004, and since then the technology has come a long way with new VoIP features being added each year. VoIP allows users to make and receive free voice and video calls from and to anywhere over the Internet. In recent years VoIP providers have discovered increasingly innovative uses for VoIP technology that are helping all size businesses to be more productive, scalable and cost-efficient simultaneously. Here are the five innovative VoIP features that your business should consider: 1. Interactive voice recognition Whenever you call a company and are greeted by a pre-recorded voice asking you to select the reason for your call, it means company uses an interactive menu based on a VoIP system. Interactive VoIP menus have integrated this voice recognition software to provide a more intuitive means for users to choose options. Very soon, you will be…

The Thriving Business of VoIP Services

By Gideon Hack October 31, 2017

VoIP (Voice over Internet Protocol) technology and VoIP services has allowed telephone operators to provide low-cost communications services in an ever-changing and developing global market. With VoIP technology, your voice can now be converted into a digital signal that travels over the Internet, which enables you to make phone calls directly from a computer, a smartphone, or a traditional phone connected to a special adapter. The introduction of mass-market VoIP services that use existing broadband Internet access, through which subscribers place and receive telephone calls in the same way as they would via the public switched telephone network (PSTN), began in 2004. Now, after 13 years, there are a number of successful VoIP businesses such as Vonage, Comcast, Time Warner, Charter, 8×8, Jive, MITEL, Broadvoice, OnSIP, Nextiva, and new companies are entering the market each day. VoIP services are targeted for individuals and businesses that want to stay connected with other people, families or…

Telecom News

The Net Neutrality Debate Affects the VoIP Industry

By Alex Pritsert October 30, 2017

The term net neutrality, which pops up in Internet debate every few years, is the belief that all data on the Internet should be treated the same way by the Internet service providers (ISPs) and governments that regulate most of the Internet. The term suggests that there should be no discrimination and prices should not depend on user, content, website, platform, or application. There is always an uproar about the subject every time the Federal Communications Commission (FCC) submits a new rule on the topic, but then the matter quickly fades away. This ongoing cycle has resulted in tired businesses and consumers that have become insensitive towards the issue. However, they must not forget that most businesses now rely on the Internet for various workflows, and therefore any changes in the rules of net neutrality can significantly affect the VoIP industry and way companies function, particularly VoIP providers, since they…

5 Elements that Affect Voice Quality in VoIP Calls

By Carlota Vilalva October 30, 2017

Everyone that has experienced the impeccable voice quality of landline phones has certainly complained, at some point, about the quality of the sound during VoIP calls. Since the first Skype call was made, there has been lots of improvement in the quality and reliability of VoIP calls. However, there are still a few things that can influence the quality of your call. Here are the 5 main factors that have an impact on voice quality during VoIP calls and tips on what can be done to boost your calling experience: 1. Bandwidth is key Internet connection is the main factor that affects voice quality in VoIP conversations. The kind of bandwidth used for VoIP is crucial for a voice call system’s success. Dial-up connections are slower and consequently will not deliver the expected quality. On the other hand, broadband connections provide a much higher voice quality, as long as it is not being…

Top 10 VoIP Specialists to Follow on Social Media

By Gisele Dahis October 30, 2017

If you are working or interested in the VoIP technology industry and looking for some insights, tips, and trends on the market- then these are the 10 VoIP specialists in that you should be paying attention to on social networks. The slideshow below gives you a short biographical summary of each expert. For more information and links to their social media profiles, please scroll down. [cycloneslider id=”top-ten”] Jeff Keni Pulver – VoIP Market Specialist and Entrepreneur The North American Internet entrepreneur, Jeff Keni Pulver, is the co-founder of some of the best-known companies in the VoIP market, such as Free World Dialup, MoNage, Vonage, and the Zula application. As a well-known expert and pioneer in the VoIP market, Pulver is now hosting several events focused on the future of communication, including the use of bots. In addition, he has been investing in numerous startups related to the sector. LinkedIn: /in/jpulver…