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CallTower, a leading provider of cloud-based unified communications and collaboration solutions, has launched the state-of-the-art Solgari Contact Center, integrated into the Microsoft Teams App. This release marks a significant advancement in the contact center agent experience by offering complete management capabilities within the Microsoft Teams platform.
Solgari’s Contact Center introduces an innovative solution that revolutionizes the way organizations communicate, collaborate, and serve customers using CallTower’s Microsoft Teams voice platforms.

Global cloud communications platform Infobip has unveiled its groundbreaking product, Experiences, a generative AI-powered journey builder that empowers businesses to engage customers, foster loyalty, and accelerate growth. This innovative no-code platform offers organizations a comprehensive library of AI-powered journey templates tailored to their unique business needs, spanning from onboarding and engagement to retention and loyalty.

Strengthening its lead in the telecommunications sphere, the UK Space Agency has recently allocated £20 million to further drone-based technologies and aerial connectivity initiatives. This exciting endorsement could dramatically shape the future of many sectors, from emergency services to healthcare, illuminating the transformative potential of drone-borne support systems. How will this funding amplify the UK’s fast-growing satellite communications industry and revolutionise our everyday lives? Dig deeper to find out!

Cisco’s Webex, a leading unified communications and collaboration platform, has become the first of its kind to achieve adherence to the EU Cloud Code of Conduct (EU Cloud CoC) Level 3. This significant milestone was reached after undergoing an independent third-party assessment and audit, which verified the platform’s compliance with all code controls.

The City of Bellevue, renowned for its digital innovation, has partnered with T-Mobile to launch a collaborative project utilizing Cellular Vehicle-to-Everything (C-V2X) technology and T-Mobile’s 5G network. The initiative aims to facilitate near real-time communication between vehicles, traffic infrastructure, pedestrians, and cyclists, in support of Bellevue’s Vision Zero program, which seeks to eliminate road-related fatalities and serious injuries by 2030.

stra, the Australian telecommunications company, has announced a new partnership with SpaceX’s Starlink, a Low Earth Orbit (LEO) satellite constellation. The collaboration aims to provide home phone and broadband services to customers in remote areas. Telstra’s satellite connectivity services will offer expanded options for businesses and consumers who previously had limited access to broadband, potentially bringing them online for the first time.