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Kate Gerwe's interview on Sinch's journey to mobile customer engagement leadership and acquisition of Sinch MessageMedia.
People & Interviews

Inside Sinch’s MessageMedia Acquisition with Kate Gerwe

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In the dynamic world of technology, Kate Gerwe, Chief Marketing Officer of Sinch SaaS Business Unit, possesses over 25 years of experience in marketing. In an exclusive interview, she discusses Sinch’s transformative acquisition of MessageMedia, propelling them into mobile customer engagement leadership. This synergy extends to culture, values, and over 85 integrations with CRM and e-commerce platforms. Sinch MessageMedia’s focus on small and medium-sized businesses includes a streamlined user interface and multi-channel engagement, all part of Sinch’s ambitious plan to shape the future of customer engagement.

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Telecom News | Week #42: IBM and AWS deepen generative AI, Sinch and Webex, Ooma expands in Asia, Connectbase aids UK/Ireland expansion.
News Roundup

A quick roundup of the news in Telecoms | Week #42

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IBM and AWS are joining forces to enhance generative AI solutions. IBM Consulting will train 10,000 consultants in AWS generative AI by 2024, offering services like Contact Center Modernization with Amazon Connect. Sinch is partnering with Webex by Cisco to launch Sinch Calling with Webex, an integrated product combining messaging, meetings, and voice capabilities. Ooma is expanding its services to the Asia Pacific region to support IWG’s work solutions, providing phone and unified communications services. Connectbase is expanding data capabilities in The Connected World platform, offering detailed tenancy data for network operators expanding in the UK and Ireland.

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EXA Infrastructure has announced it has added a fifth transatlantic route to its network footprint with the addition of the Dunant cable.
Infrastructure

Exa Infrastructure Announces New Transatlantic Cable Route, Enhancing Its Data Centre-To-Data Centre Strategy

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EXA Infrastructure, the largest dedicated digital infrastructure platform connecting Europe and North America, today announced it has added a fifth transatlantic route to its network footprint with the addition of the Dunant cable, connecting the US and Europe via a southern corridor across the Atlantic. This new route complements EXA’s existing cables, connecting Paris and Bordeaux in France to the large data centre clusters of Virginia Beach, Richmond and Ashburn in the US. This new route offers excellent diversity from other transatlantic cables, as well as connecting to EXA’s extensive European backbone onwards to Madrid, Barcelona and Marseille via differentiated routes.

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Telecom News | Week #40: Pixel 8 offers 7-year updates. MS Teams now faster. Truecaller's Unoideo acquisition. Snom M500 enhances Zoom Phone.
News Roundup

A quick roundup of the news in Telecoms | Week #40

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Google’s Pixel 8 promises a remarkable seven years of updates, outdoing Samsung. The Pixel 8 Pro boasts advanced computational photography and an FDA-approved body temperature sensor. Microsoft introduces a faster, sleeker Teams app with AI-powered Copilot. Truecaller strengthens fraud detection with Unoideo Technologies acquisition. Snom Americas collaborates with Zoom to enhance the reseller channel with the Snom M500 DECT phone system, offering wireless mobility and crystal-clear audio.

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CNAM enhances call identification, trustworthiness, and streamlines communication. Read how you too can embrace CNAM's power.
VoIP Fundamentals

What is CNAM?

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CNAM, or Caller Name Delivery, goes beyond Caller ID by revealing the caller’s name associated with their phone number. It enhances call identification, trustworthiness, and streamlines communication. Users can quickly recognize callers and identify potential spam calls, making it invaluable in various communication platforms. Check with your service provider to embrace CNAM’s power.

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Explore the fundamentals of voice call origination and termination in telecommunications for seamless communication.
VoIP Fundamentals

Origination vs. Termination: What’s the Difference?

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In our interconnected world, voice calls remain crucial for communication. “Origination” and “termination” are vital terms in call routing. This article explores these concepts, beginning with origination, the process of initiating calls from devices like landlines or mobiles. It then covers termination, completing incoming calls to recipients’ devices. We delve into components, quality, service selection, and regulatory aspects, highlighting the importance of understanding these elements in the world of telecommunications.

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DIDWW, a global telecommunications provider, has expanded its number portability coverage to include a total of 39 countries.
SIP

DIDWW expands its SIP Trunking and number porting coverage in South Africa, Chile and Estonia

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DIDWW, a global telecommunications provider of premium quality two-way SIP trunking services, has expanded its number portability coverage to include a total of 39 countries. This service allows customers to conveniently switch their phone numbers from one telephone network service provider to an alternative carrier. In order to provide customers with instant access to innovative VoIP services worldwide, DIDWW now offers businesses and telecom operators the ability to port their numbers in South Africa, Chile and Estonia.

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#Week37
News Roundup

A quick roundup of the news in Telecoms | Week #37

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Metazoa pioneers AI in Salesforce with their Intelligent Assistant, enhancing administrative capabilities. HP wows with its Spectre Fold, a versatile $5,000 three-in-one device. Japan’s blockchain AI market skyrockets, set to grow by 24.2% CAGR thanks to government support, business adoption, and venture capital investments. Lastly, Emoji 15.1 introduces fresh icons, including headshakes, a phoenix, and more.

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