CallTower delivers Native Microsoft Teams Cloud Contact Center CallTower, a global provider of cloud-based, business-class unified communications and collaboration solutions, announced that it is offering a Native Microsoft Teams Cloud contact center through its strategic partner Five9. The integration of Five9 and Microsoft Teams enhances the customer experience by leveraging the collaboration capabilities of the Teams platform and integrating it into the Five9 Intelligent Cloud Contact Center solution. In addition, Five9 recently announced their CallTower “US Reseller of the Year 2020” initiative as part of the Five9 2020 Global Partner Awards. Read more at: https://tinyurl.com/yy8klgy5 Cellnex wants to acquire Hutchison towers The Spanish operator Cellnex is eyeing the acquisition of CK Hutchison’s entire European tower portfolio for over $10 billion. It was first reported that CK Hutchison was looking to sell a smaller stake in its European tower unit back in July, but Cellnex plans to buy the whole package…
SK Telecom, the South Korean wireless telecommunications giant, with the approval of the Ministry of Public Administration and Security, has announced the launch of a new blockchain-based wallet for digital document storage. This major step could prompt South Korea to rapidly digitize state-issued documents. As claimed by SK Telecom, the wallet will be driven by blockchain technology and will work together with the Government24 Digital Initiative program, which endorses the issuing and distribution of certificates digitally. This initiative is especially relevant as the Covid-19 pandemic continues to spread worldwide. The company’s blockchain-powered wallet will work in conjunction with the Government24 app, sharing documents seamlessly between these endpoints, as well as with local and government institutions, banks and insurance providers. Citizens will be able share documents such as immigration certificates, copies of resident registration cards, health insurance documents using the mobile app managed by the blockchain. As reported by…
Maintaining an edge over competition, staying on track with ever-shifting customer needs and seeing steady revenue growth, can be hard in the fiercely competitive environment of telecoms. That is why the telecom industry needs to consider introducing new technologies into their business practices. One such promising technology that can give telecommunications business owners leverage in the industry is blockchain. Blockchain was created as a technology that brings trust where it does not exist. Currently, the telecommunications blockchain market is in its early stages, with only a few vendors having launched telecommunications blockchain solutions. Given the complex nature of blockchain and distributed ledger technology, it is clear that in order for it to succeed in the telecommunications industry, vendors will need to pool their knowledge of blockchain technology and the telecommunications industry. Bringing blockchain into play can create significant benefits and opportunities for a variety of telecommunications sectors. Some of these…
Telnyx, a next-generation communications platform providing operator-level services over a global, private IP network, has created a company’s social impact group, Telnyx.org. The platform is aimed at non-profit organizations, social enterprises and social entrepreneurs. The Telnyx.org Impact Initiative offers a $500 social impact credit that can be used on the Telnyx platform. Other benefits include discounts on the Telnyx platform and access to a global customer support team available 24/7 every day of the year. Organizations (or equivalent non-profit organizations exempt from tax) as defined in Article 501 (c) (3), B-Corp or social enterprises committed to using this service for positive social change, are eligible for the Impact Initiative. In addition to the $500 social impact credit, Telnyx.org Impact Initiative participants will receive a discount on access to cloud communications, including voice, SMS, networking and wireless services, through the Telnyx Mission Control Portal and API. With the Mission…
Telefónica, a multinational telecommunications company and one of the largest telephone operators and mobile network providers in the world, has introduced a new unit that integrates their global wholesale, roaming and international customer divisions into a new single identity: Telefónica Global Solutions. Telefónica Global Solutions was established as part of the company’s transformation plan, which was announced last year. As stated by the group, this move will improve connections between people and businesses. In the current environment of extensive change and new challenges, the Telefónica Group continues to move forward to improve its service to global customers. The three businesses are now banding together to increase their capacity and continue to support their partners and customers. With a single goal, they have their sights set on providing consistent and comprehensive services, and specifically to offer leading-edge global solutions to Telefónica’s customers around the world. At present, Telefónica…
Deutsche Telekom reaches a wholesale deal with Telefónica Deutsche Telekom and Telefonica have reached a wholesale FTTH deal. These telecom rivals extended their partnership that was launched in 2013, which allowed Telefónica to purchase VDSL lines from Deutsche Telekom. The renewed agreement has been extended for 10 more years, and now covers FTTH lines as well. This is a big opportunity for Telefónica Germany, as it is one of the smaller players in the fixed broadband market in the country. By using Deutsche Telekom’s fiber network, Telefónica has set up a clear path for itself to be an important participant in the growing ultra-fast broadband market. Read more at: https://tinyurl.com/y6985zh9 Telia sells Telia Carrier On Tuesday, the Swedish company Telia announced that it was selling its international carrier business to Swedish pension funds for $1.1 billion. Polhem Infra’s acquisition of Telia Carrier is expected to be completed in 2021, when…
Dialpad, the US-based business VoIP, video and contact-center service provider has announced $100 million in E Series financing. The funding phase was led by OMERS Growth Equity, Andreessen Horowitz, GV, ICONIQ Capital, Felicis Ventures, Section 32 and Work-Bench. As claimed by the company, its value now exceeds $1.2 billion, based on the $245 million that it has raised up till now. The new funding will focus on Dialpad innovations and support expanded market strategies. The $1.2 billion evaluation comes as no surprise, as the demand in the market is growing. The company says its annual revenue figure now exceeds $100 million. In addition, Dialpad has recently focused on its artificial intelligence solutions. In 2018, the company launched its VoiceAI service and now provides many AI solutions as part of its voice intelligence service. The services include automated note taking, real-time transcription and voice analytics. Moreover, the news…
Cellnex Telecom, a Spanish wireless telecommunications infrastructure and services company, and Everynet, a leading LPWA pioneer and network operator, have signed an agreement to deploy IoT networks in Italy, the UK and Ireland based on LoRaWAN technology. The IoT networks will utilize the Cellnex infrastructure in these three countries, and will be dependent on the Everynet network solution. Cellnex not only provides towers, but also has its own IoT management platform. For data collection, Cellnex will provide an integrated IoT platform for real-time management and diagnostics, and the platform also includes the ability to immediately act predictively or preventively, manually or automatically. In addition, Everynet will be responsible for providing and managing the LoRaWAN network infrastructure. Both companies have stated the network will be available for a wide range of IoT devices and use-cases, including industry 4.0 services for asset tracking or monitoring, as well as smart cities…
SIPTrunk Inc announces SIPTRUNK Platform SIPTrunk Inc. has announced the launch of managed IP telephony services through its SIP trunking reseller platform, SIPTRUNK. The SIPTRUNK platform allows service providers to manage multiple customers and service delivery via a practical interface based on cloud support and Tier-1 networks. SIPTRUNK meets the market’s need for a SIP trunk management and provisioning platform in order to support businesses, governmental agencies, telecommunications providers and telephone companies. According to the company, it is expected that by 2025, expenditure in the SIP trunking market will reach $28.8 billion. Read more at: https://tinyurl.com/y835ctxf UK’s fiber startup Lumenisity enters the market The UK start-up company Lumenisity has entered the market and released its first commercial products. Lumenisity was created to promote breakthroughs in the creation of hollowcore optical fiber. According to the company, data moves 50% faster in a hollowcore fiber, as the light travels through the air…
5G has been a target of conspiracy theorists for as long as it has been around, just as with 4G and 3G before it. It is not the first time, and it will not be the last, that technological progress has caused fear generated by uncertainty about the risks of new technology. The remarkably disruptive COVID-19 pandemic, which has coincided with the worldwide introduction of 5G, the latest standard in wireless networking technology, has exacerbated the situation. People have begun to link 5G to COVID-19 in various ways, saying that the technology weakens the immune system, that it is responsible for the direct transmission of the virus, or that the lockdown is a cover-up for deploying even more 5G towers. Let us take a look at some of the theories out there. 5G is the cause of COVID-19 Back in March of 2020, a video of a US…

