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Comcast says voice and video calls have skyrocketed 212 percent during widespread self-isolation Comcast Corporation, a global media and technology company, has announced that voice and video calls have more than tripled on its network since people across the US started working from home due to the COVID-19 outbreak. According to the company, traffic in this category has increased by 212 percent in total, while overall peak traffic on its network has grown by 32 percent. Tony Werner, Comcast’s tech leader, said that the additional traffic is “well within the capabilities of the network,” and despite the increases in usage, the company’s network is working just fine. Read more at https://tinyurl.com/skncjow Zoom freezes feature development to fix security and privacy issues Over the past few weeks, the Zoom video conferencing app has been widely used for personal and business online meetings during the coronavirus lockdowns around the world. According to the…

The next-generation wireless technology for digital cellular networks is steadily gaining traction, with significant implementations under way. All of the major carriers are rolling out their 5G networks, targeting large cities that crave super speeds, virtually lag-free connections, extended coverage and other great benefits that are made available by this advanced technology. 5G has already been launched in many different locations around the world, but it is still considered to be in its initial stages. All of the US carriers have now launched some form of 5G cellular network. But what exactly is 5G, how fast is it compared with 4G, what will it bring to VoIP applications, and what are the benefits and drawbacks of this innovative technology? Let’s take a look at 5G in more detail. What is 5G?   5G stands for fifth-generation cellular wireless and is the next generation of telecom networks that entered the…

Telefonica launches Tech and Infra units amid Latam spin-off Spain’s telecom giant Telefonica has announced a major organisational restructuring after a meeting of its board of directors. The company’s chairman and CEO Jose Maria Alvarez-Pallete has introduced a new bold strategy to spin off company assets and prepare for industry 4.0. With its 5-point plan, Telefonica aims to generate more than EUR 2 billion a year in additional revenues from 2022, by prioritising its four key markets of Spain, Brazil, the UK and Germany and carrying out an “operational spin-off” of its Latin American business. The company will also set up a subsidiary for its cloud, cybersecurity and IoT businesses called Telefonica Tech and another for its infrastructure assets, Telefonica Infra. Read more at: https://tinyurl.com/wjkobwc AT&T and Microsoft launch edge computing network Microsoft and AT&T have integrated 5G with Azure to launch their new Network Edge Compute (NEC) service for…

Google Cloud’s Contact Center AI hits general availability Google Cloud has announced the general availability of Contact Centre AI, which will enable corporations to deploy virtual agents for basic customer interactions. The service is built using conversational AI engine Dialogflow, the development suite for creating conversational interfaces such as chat bots and interactive voice responses (IVR). Furthermore, Google Cloud has introduced Cloud Run, a service for managing Knative for serverless apps like Kubernetes, and has also launched the Network Intelligence Centre, an AI-driven network management service. Read more at: https://tinyurl.com/yhn43zb9 Moto Razr 2019 is official: A foldable smartphone with no display crease One of the most iconic and best-selling flip phones is reborn. Motorola has unveiled the Moto Razr folding-screen smartphone with a large OLED display that folds in half. The most interesting thing about the new phone is the hinge design: there is a large empty space around it, so…

The three largest telecommunications providers in Germany, Deutsche Telekom, Telefonica and Vodafone, have announced a partnership to build 6,000 new mobile sites in order to improve broadband coverage in the country. The companies are planning to work closely together and share the use of the network, aiming to provide the best possible mobile broadband coverage for customers in rural areas, as well as along road, rail and inland waterway transportation routes. This is a condition that the operators are required to fulfill as specified in the 5G spectrum auction held by German federal regulators earlier this year. Dirk Wossner, Telekom Deutschland’s Managing Director, said, “The planned collaboration is a milestone for network expansion in Germany. Our common goal is to eliminate coverage gaps in the mobile network as soon as possible. Sharing infrastructure is nothing new for us. Sharing it at this scale, however, is a major step in the right…

The latest report by the Global mobile Suppliers Association (GSA) indicates that the 50th commercial 5G network has now been launched, following the activation of 5G services in China. All the three state-backed telecom operators, China Unicom, China Mobile and China Telecom have launched next-gen networks and have already registered more than 9 million 5G subscribers. The GSA 5G Market Snapshot marks this deployment as the 50th commercial roll out of a 5G network. Joe Barrett, the President of the GSA, said, “I think that we have all been surprised by how quickly 5G has taken off, with deployments and commitments from across the globe gathering pace. This latest milestone, combined with commercial launches in the world’s largest mobile market, is set to lead to an explosion in 5G users and also have a knock-on impact on driving both use cases and innovation.” By the end of October 2019, the…

iPhone 11: Apple launches new Pro smartphones with better cameras Apple has unveiled a new line of iPhones – iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max – featuring faster processors, improved screens, and new camera systems. All three devices look similar to their predecessors, but the company has upgraded their respective camera systems to enable wide-angle photos and made improvements that result in a longer battery life and faster performance than before. There is also a variety of new colours available, with a new matte finish on the back of the iPhone 11 Pro. Read more at: https://tinyurl.com/y3ery8a6 Huawei wants to sell its 5G tech to rivals – report The Chinese tech giant is prepared to help create a competitor on the market by selling a perpetual licence to its 5G technology. Huawei founder and CEO Ren Zhengfei has made a remarkable claim that for a one-time fee,…

VvAA Groep B.V to transform service experience and performance with Vonage’s NewVoiceMedia solution Vonage’s NewVoiceMedia contact centre platform has been chosen by Dutch insurance provider VvAA to enhance its members’ customer experience. After conducting a market evaluation, the company implemented Vonage’s NVM solution for its Salesforce integration and rich functionality. VvAA Groep’s advisors will have immediate access to entire history of customers interactions, also, inbound calls will be dynamically managed and routed, improving handling time and customer satisfaction. Read more at: https://tinyurl.com/y5l2maho Telenor completes acquisition of majority stake in DNA Norwegian telecommunications company Telenor Group has completed the acquisition of Finland’s third-largest mobile operator DNA. Telenor has acquired 54 percent of the shares in DNA for EUR 20.90 each in cash, or a total of EUR 1.5 billion after the deal approval by DNA shareholders, Finda Telecoms and PHP Holding, and Finland’s Ministry of Economic Affairs and Employment. Helsinki-based…

The Philippines operator Globe Telecom has signed a memorandum of understanding (MOU) with ISOC Infrastructure Inc. and Malaysia-based tower company Edotco Group Sdn. Bhd., to support the common tower initiative of the Department of Information and Communications Technology (DICT). By entering this three-party agreement on the set-up of 150 mobile towers across the Philippines, Globe becomes the first telecommunications company to support the DICT initiative. According to Globe, unlike in most other countries, the information and communication technology (ICT) infrastructure spending in the Philippines has been left solely to the private sector, leading to huge gaps in cell site and wired broadband coverage across the country. For example, Vietnam has 90000 cellular towers compared to 17850 cellular stations in the Philippines. Furthermore, according to the latest data reports from TowerXchange, there are 34300 cellular towers in Pakistan, and 30000 sites in Bangladesh. In a statement, Globe Telecom president and CEO…

Telecommunications and data services vendor BullsEye Telecom and the cloud-based VoIP networks security solutions provider RedShift Networks have announced a new partnership to deliver innovative cybersecurity solutions for protecting and securing enterprise VoIP and SIP-based networks. BullsEye Telecom is adopting RedShift’s VoIP security, threat intelligence analytics and proactive fraud prevention technologies to ensure industry-specific compliance for regulatory sensitive clients in the healthcare, financial and government services industries. Vilas Uchil, Vice president of Technology and Engineering for BullsEye, said, “Our clients now have access to an incredible portfolio of cloud, voice and unified communications security protection through our partnership with RedShift Networks. Together, BullsEye and RedShift offer clients proven solutions and security to protect their VoIP and UCaaS networks against expensive malicious attacks. We are preventing theft, fraudulent transactions and service downtime.” As stated in the announcement, RedShift’s Unified Communication Threat Management (UCTM) platform works to establish communication baselines…