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Verizon launches AI-driven apps to improve customer service by streamlining interactions. The European Commission designates Booking.com as a ‘gatekeeper’ and plans antitrust charges against Microsoft for bundling Teams with Office. Telstra establishes a regional network hub in Guam at GNC iX data center. GlobalData underscores US telcos’ struggle to stand out in the B2B channel.

Black Box, a renowned provider of communication and technology solutions, has announced the inauguration of its state-of-the-art Hyperscale Data Center of Excellence (DCoE) in Inver Grove Heights, Minnesota. This milestone marks over three decades of Black Box’s presence in Minnesota and underlines its commitment to pioneering innovation and excellence in data center services and the broader technology sector.

In a significant development for commuters, the Berlin underground (U-Bahn) has finalized the installation of a 4G mobile network, ensuring high-speed internet access across its entire subway system. The initiative, a collaboration between Germany’s O2 Telefonica and Berliner Verkehrsbetriebe (BVG), marks a milestone achievement after years of planning and execution. Data usage among subway users has skyrocketed, increasing sevenfold since 2019, necessitating improved connectivity underground.

Bridging the digital divide in vast and harsh terrains like the Scottish Highlands, VMO2 embarks on a novel approach, utilizing a constellation of Low Earth Orbit satellites from Starlink for critical backhaul services. Bypassing conventional, costly terrestrial infrastructure, VMO2’s tests have proven the potency of satellite technology in improving coverage across the UK.

VoIP adoption offers transformative benefits, yet challenges loom. Selecting a reliable provider is paramount, demanding thorough research on reputation, features, and support. Compatibility, call quality, scalability, and network readiness necessitate meticulous planning. Security, emergency services, cost management, compliance, number portability, and employee readiness further demand attention. Successful migration hinges on strategic planning and informed decision-making.

Continuing their established partnership, Swisscom and Ericsson unveiled a multi-year agreement to boost Swisscom’s innovation and increase energy efficiency for its 5G network. The pact includes Ericsson’s Intelligent Automation Platform, facilitating advanced network management. Their united effort aims to significantly enhance user experience, while also pushing for sustainability and substantial operational savings.