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A quick roundup of the news in Telecoms | Week #33

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Angola Cables and rest of Angolan telecoms industry to be privatised Angola’s official journal, the Diario da Republica has announced that under the Privatisation Programme, the Angolan government is to sell stakes in 195 companies. The telecommunication companies that will be included in the Privatisation Programme are Unitel (in which MSTelecom has a 20% stake), MS Telecom itself, Net One, Multitel, Angola Telecom, TV Cabo Angola, Angola Cables, Angolan postal company ENCTA, Angola Comunicacoes e Sistemas (ACS) and telephone directory company ELTA. Read more at: https://tinyurl.com/y5aw5r9y Google Accounts now let Android web users authenticate themselves with their fingerprint Google now allows Android phone users to sign into some of its services without a password. The users will verify their identity with a fingerprint only, which makes authentication more secure and easier. This feature is built by using open authentication standards FIDO2, FIDO CTAP and WebAuthn.   Read more at: https://tinyurl.com/yy272mwn Verizon…

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Panasonic launches a new SIP cordless desk phone

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The extensive lineup of desktop SIP phone systems has been supplemented by yet another cordless solution, as  Panasonic Systems Solutions Company of North America has announced the release of their new SIP cordless KX-TPA68 communication terminal. The phone was designed “for intuitive use and added flexibility as a member of the KX-TGP600 SIP cordless phone system family”. The Panasonic KX-TPA68 facilitates collaboration among staff members and enables real-time shared call appearance. The communication terminal allows users to pick up calls, retrieve held calls and join calls from lines shared across multiple KX-TPA68 cordless desk phones that are registered to the same base unit. The included features allow users to monitor the status of up to six phone lines on the same screen in real-time, and complete actions with a single touch. The new solution features an enhanced user interface and is equipped with a 3.5-inch color LCD, 18…

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Guides & Tips

Phone number porting – things you need to know when making the switch

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Do you want to change your telecommunication service provider, but need to keep your current phone number? This process is called number portability, and defines the mechanism and procedures that allow you to switch from one phone network service provider to another in any Licensed Service Area (LSA), while maintaining your existing number. Number portability offers customers the right to exercise their choice in selecting a service provider and, at the same time, avoid the inconvenience of being allocated a new phone number. This important facility provides the customer with freedom-of-choice and, as a result, generates competition among service providers encouraging lower tariffs, improved services and enhanced Quality of Service (QoS) of the networks. It is important to note that the portability feature only concerns the phone number, and is not applicable to services. In this article we focus on the complete porting process from start to finish and, at…

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Improving technical support for VoIP providers

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The technical support team plays a critical role in a VoIP business, being the initial reference and contact point for customers experiencing technology-related issues. In addition, these important employees are responsible for analysing and resolving system failures and outages, product installation errors, user enquiries and any other technical problems that prevent customers from using an application or service. There is a wide and diverse range of possible technical issues that can occur, depending on the type of telecommunication services provided. Nevertheless, some of the most common VoIP connectivity concerns are audio quality, caller-ID problems, the dropping of calls, and post dialling delay (PDD). Studies reveal that passing on valuable technical advice or providing substantial assistance to customers is the number one method for telecom companies to improve the user experience for their products and services. At voip.review, we have summarised some relevant ideas for VoIP providers to…

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Telecom News

Telstra teams up with Ciena and Ericsson for continuous subsea connectivity

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Telstra, the largest Australian telecommunication company, has announced the launch of a new rapid restoration service for one of its busiest subsea cable routes in Asia. The company has joined forces with Ericsson and Ciena to ensure that their customers stay continuously connected. The solution offers carriers and cloud service providers increased network visibility, flexibility and reliable data access. Nadya Melic, Telstra’s head of Connectivity and Platforms, said the new service is now available on three of its intra-Asia routes, following the successful tests carried out in December 2018. “The Asian region presents one of the most challenging environments for subsea cable systems. Busy and shallow shipping ports in Hong Kong and Singapore, high-levels of fishing activity and an ecosystem prone to natural disasters, all threaten to disrupt or damage underwater infrastructure,” said Melic. The new rapid restoration service on the subsea network will be provided using…

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40 Gbps wireless backhaul speeds with Ericsson and Deutsche Telekom

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The networking and telecommunications company Ericsson and Germany’s largest network provider Deutsche Telekom, have announced that together they are the first to successfully demonstrate a wireless transmission on the mmWave spectrum, that can transfer data four times faster than currently existing services.  The achievement of the data transmission rate of 40 Gbps with a latency of under 100 microseconds is a considerable advancement towards the fulfilment of stringent latency requirements of 5G, and the anticipated 100 Gbps backhaul networking. Per Narvinger, Head of Product Area Networks, Ericsson, said: “Microwave continues to be a key technology for mobile transport by supporting the capacity and latency requirements of 4G and future 5G networks. Our joint innovation project shows that higher capacity microwave backhaul will be an important enabler of high-quality mobile broadband services when 5G becomes a commercial reality.” A backhaul is an intermediate link between the core network and…

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A cutting-edge project from China Mobile – the Blockchain water purifier

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China Mobile, one of the largest state-owned telecommunications companies in that country, has designed a water purifying device powered by blockchain, thus making an explicit statement that blockchain technology is not something extraneous and out of this world, but is a beneficial high-tech solution that may be advantageously applied to ordinary household appliances. The Product Market Director at China Mobile IoT, Xiao Yi, stated: “Our goal is to also attract those who are not in the cryptocurrency or blockchain community, who may have heard of this technology but not necessarily understand it. To embrace a more mainstream adoption, we need to turn something that appears professional into something that’s very ordinary.” The Internet of Things (IoT) division within the company has developed a product with a built-in computing chip and an IoT module.  This innovative gadget collects applicable user data related to consumer behaviour habits and shares it…

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The first 5G live TV broadcast by SK Telecom

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The 1st of January, 2019 saw the first live TV broadcast of the annual Bosingak bell-ringing New Year’s event over a 5G commercial network. SK Telecom, a South Korean wireless carrier, took advantage of the festive opportunity and offered a live, 11-minute broadcast of the country’s largest celebration in Seoul. High-definition footage on an entertainment channel XtvN showed the New Year’s countdown ceremony, the bell-ringing event and interviews. “With today’s successful live TV broadcasting over commercial 5G network, SK Telecom ushers in a new era of 5G-based media services,” said Choi Nak-hoon, Senior Vice President and Head of 5GX IoT/Data Group of SK Telecom. “In this new era, individual creators will be able to provide high-quality live broadcast anytime, anywhere, via 5G smartphones.” SK Telecom commercialised its 5G network in December 2018, accompanied by a ‘T Live Caster’ app. The solution was developed over a period of four…

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Awaiting the cutting-edge Samsung Galaxy S10 Plus

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Samsung phone fans are eagerly looking forward to the upcoming release of Samsung’s Galaxy S10 trio, including the top of the range model – the Galaxy S10 Plus. The new smartphone series is expected to be put on display for the first time at the Mobile World Congress 2019 in Barcelona next month. As we get closer to that expo date, additional details of this high-end smartphone are being revealed. Vision – Dynamic, Private, Detect The expectations are set high with three new trademarks applicable to these phones – Dynamic Vision, Private Vision and Detect Vision, which Samsung Electronics submitted for patents at the Korean Intellectual Property Office (KIPO) last December. The company is working hard on biometrics and eye movement control for the S10 series, and the advanced technology of the camera makes it possible to record videos at a speed up to 2000 frames per second. Three…

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What to focus on when upgrading from traditional PBX to cloud PBX

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A cloud-hosted, VoIP-powered PBX is an attractive and preferred option for a modern business telephone service. It is extremely cost effective, available for use anytime and almost anywhere, and requires none of the hardware investment that traditional on-premises systems needed in the past. With maturing technology and the desired convenience in business communication, now is the right time for change. Switching to a hosted private branch exchange (PBX) may sound complicated, however a well-thought-out transformational process can be smooth and hassle-free. Let’s discuss the main points to consider when moving from a traditional voice system to a cloud PBX. PBX systems – traditional vs virtual To begin with, it is important to understand the main differences between a traditional PBX and a cloud PBX. A legacy PBX is an enterprise phone system stored and hosted on the customer’s premises, and consists of specialized hardware,  generally  connected using circuit switched networks.…

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