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Telecom News

Zoom and Lumen partner up for enhanced services

By Aiste Kryzanovske October 1, 2020

Zoom Video Communications, a provider of video telephony and online chat services, and Lumen, a global enterprise technology platform, have announced that the companies will work together to allow Lumen to offer Zoom as part of its Unified Communications and Collaboration Suite. Lumen will deliver improved services based on Zoom’s video-first UC platform to its global customer base. The partnership will provide greater delivery, customer success and managed services to companies using Zoom, in order to provide a unique business experience when using the services. Lumen will also combine the security of its embedded network with Zoom’s built-in security features to actively protect customers that are using bundled services. This collaboration will give Zoom access to Lumen’s customer base, while Lumen will be able to update its UCC offering with a leading video conferencing platform. In addition, this partnership should help Lumen to better compete with Verizon, which…

Telecom News

A quick roundup of the news in Telecoms | Week #38

By Aiste Kryzanovske September 18, 2020

Deutsche Telekom will move 18 million users to the cloud Deutsche Telekom has announced that 18 million of its fixed voice customers will soon have their services moved to a new cloud-based telephony platform. The company currently has a next-generation IP multimedia subsystem (NIMS) deployed in telco’s data centers throughout Germany. The platform promises to deliver services faster and more efficiently by automatically allocating voice capacity on the network as needed. The deployment of cloud telephony is a logical next step in Deutsche Telekom’s all-IP strategy, which the company has been pursuing for years. Read more at: https://tinyurl.com/y3oxa9wq ClearlyIP releases a new mobile softphone Telecommunications company ClearlyIP has released “Clearly Anywhere”, a mobile softphone that provides easy mobile integration into FreePBX-based systems. This application is designed for Android and iOS devices, allowing system administrators to quickly set up, configure, and deploy cross functional software that clients closely incorporate with an…

Telecom News

Infobip launches customer engagement platform Moments

By Aiste Kryzanovske September 10, 2020

The international IT and telecommunications company Infobip announced the launch of its new omnichannel customer engagement platform, Moments. Infobip provides a global cloud communications platform that enables companies to create a connected customer experience at all stages of platform usage. The new Moments platform will allow brands to better understand and reach the modern consumer in the digital age. It also promises to provide a sense of human touch to digital communications by supporting personalized messaging and creating smart automated trips through a nationwide omnichannel customer engagement hub. The service is designed to create a sincere connection between people through relevant content obtained from important customer information analysis, including their interests and activities. Moments uses Infobip’s first mobile telecommunications legacy to allow marketers to build long-term relationships through its extensive portfolio of channels, which include WhatsApp, Facebook Messenger, Viber, Line and other chat apps, as well as SMS,…

Telecom News

A quick roundup of the news in Telecoms | Week #36

By Aiste Kryzanovske September 4, 2020

Patton VoIP Solutions to use Deutsche Telekom’s SIP services Patton Electronics, a provider of UC, cloud and IoT solutions for carrier, enterprise and industry, has announced that its SmartNode VoIP gateway and eSBC product lines have been tested and are compatible with the new Deutsche Telekom CompanyFlex and DeutschlandLAN SIP-Trunk services. This success is thanks to Patton’s many years of developing innovative hardware, software and cloud based UCC solutions. Patton is committed to continually expanding its extensive cross-certification library. Patton’s SmartNode VoIP Gateways and eSBC will provide key networking features to Deutsche Telekom’s SIP-based business communication solutions. Read more at: https://tinyurl.com/yy5khxgl Liechtenstein offers the fastest broadband in the world Cable.co.uk conducted a study that compares and charts global broadband speeds . At the top of the list is Liechtenstein, with the fastest broadband in the world averaging 229.98 Mbps. The data also revealed that North African countries have the slowest…

Telecom News

VoIP provider Dialpad acquires Highfive

By Aiste Kryzanovske September 3, 2020

VoIP provider Dialpad has announced the acquisition of a video conferencing company, Highfive. The purpose of the purchase is to add room-based video to Dialpad’s suite of services, including computer video conferencing. Neither of the two companies released financial details of the acquisition. Dialpad is the company that developed the popular video conferencing service UberConference. UberConference does have a built-in video conferencing feature, and this acquisition will add enhancements to their existing video capabilities. To date, UberConference is mostly known for its calling features. Dialpad not only offers its users conference call solutions and a VoIP platform, but also has a contact center solution. As stated by Dialpad, by using Highfive technology, any home office or office space can become a smart meeting room. Best of all, this service will work with existing hardware and SIP-enabled conferencing providers. Craig Walker, CEO of Dialpad, believes that this acquisition…

Telecom News

Masergy wins Leading Lights 2020 award

By Vilija Simkiene September 1, 2020

Masergy Communications, a software defined networking and cloud services company, has been named the winner in Light Reading’s Leading Lights Awards 2020 for the Most Innovative SD-WAN Service. Light Reading is a telecommunications industry information company that provides daily news for the global communications networking and services industry. The Light Reading’s Most Innovative SD-WAN Service award is given to the company that has launched the most innovative SD-WAN service for enterprise and/or small or medium-sized corporate users during the past year. Masergy has been recognized for AIOps, the industry’s first integrated, AI-managed digital assistant for network optimization. Shadow IT Discovery is another industry-integrated solution that provides visibility into cloud applications, helping to enhance network security. Also, Masergy has introduced their Identity Based WAN Analytics, which provides visibility to each user to better facilitate a Zero Trust security strategy. This innovative software networking company continues to deploy its…

Telecom News

Paladin to offer inbound and outbound PSTN calling for Microsoft Teams

By Aiste Kryzanovske August 13, 2020

Paladin Technologies, Canada’s largest integrator of complex systems, has announced that it now offers inbound and outbound PSTN calling capabilities, including support for traditional PBX-based phone systems, in Microsoft Teams. It was decided to launch this new service for the purpose of supporting the rapidly rising number of active users due to Covid-19. Paladin’s new Voice in Teams feature expands its wide range of unified communications and telephony solutions to make it easier for Microsoft Teams users to reach customers on the phone without the need for any additional handsets. This advancement supports enterprise mobility and adaptation at a time when remote work has significantly increased. The end-to-end encrypted solution, which provides complete carrier, SIP and SBC services, is now available internationally in more than 78 countries, and fully supports toll-free and emergency services backed by enterprise-level SLAs. “This is an incredible product and we’re excited to offer…

Telecom News

A quick roundup of the news in Telecoms | Week #32

By Vilija Simkiene August 7, 2020

Microsoft to continue talks to buy TikTok from ByteDance Microsoft has announced that it is prepared to continue discussions for the acquisition of popular short-video app TikTok from Chinese internet giant ByteDance. In a statement, the company said that it is committed to acquiring TikTok “subject to a complete security review and providing proper economic benefits to the United States, including the United States Treasury.” Microsoft made the statement following a conversation between its CEO Satya Nadella and US President Donald Trump. The company said it would ensure that all private data of TikTok’s American users is transferred to and remains in the United States. Read more at https://tinyurl.com/y69w8a4b Samsung’s Galaxy Z Fold 2 is official, comes with a ton of improvements Samsung has officially introduced a range of new premium mobile devices at its Unpacked 2020 event live streamed from Korea. Among others, the company is launching the Samsung Galaxy…

Telecom News

A quick roundup of the news in Telecoms | Week #31

By Aiste Kryzanovske July 31, 2020

Deutsche Telekom hits 50% 5G population coverage Deutsche Telekom, the largest German telecommunications company, has expanded its 5G connectivity to 3,000 towns across all German states. A total of 18,000 antennas, out of the 30,000 already installed, have been upgraded to support 5G services in the last 5 weeks, and as a result, 50% of Germany‘s population now has 5G coverage. Walter Goldenits, Head of Technology, commented: “The 50 percent is no reason for us to rest on our laurels. The 5G rollout continues with the same intensity. Two thirds of the population are our next target. And we want to achieve this too this year.” Read more at https://tinyurl.com/y4z6fd2m Google Cloud and Orange announce their collaboration Google Cloud and Orange announced that they are partnering up for data, AI and edge computing development. The two companies plan on transforming Orange’s IT infrastructure, developing future cloud services, improving operational efficiency…

Telecom News

Amdocs acquires Openet for $180m

By Aiste Kryzanovske July 28, 2020

Amdocs, a leading software and service provider to communications and media companies, has bought an Ireland based Digital BSS company, Openet, that provides charging, policy and data solutions. Two years after their heated legal dispute, the telecom software company Amdocs has ended the litigation by finally licensing a number of Openet patents. As the telecommunications sector has been trending towards digital transformation for some time now, the merger between the two companies will provide exceptional and wide-ranging opportunities for both enterprises. In recent years, the Ireland-based company, Openet, developed modern cloud-based software and 5G products that are recognised around the world for their innovation. The amalgamation of the two companies is said to offer Amdocs‘s customers advances in 5G technologies, cloud, edge computing and Internet of Things (IoT), as well as an elevated customer experience, policy and data management expertise. Shuky Sheffer, CEO of Amdocs Management, commented:…