Brinks, the global logistics powerhouse, achieved a remarkable feat by migrating over 220 branches to the cloud with Cisco Webex Calling. This strategic VoIP transition to a modern communication solution was completed in under 60 days, enhancing operational efficiency while maintaining seamless call handling and improving technology integration.
Dublin, March 17, 2026 – DIDWW, a global telecom provider of premium-quality SIP trunking and two-way SMS services, has announced a new integration between its cutting-edge cloud PBX, phone.systems™, and ActiveCampaign CRM. Designed to help businesses streamline customer communications, this integration synchronizes contact data, automatically logs calls, and delivers deeper visibility into customer interactions – all within a single connected workflow. With this integration, phone.systems™ users can connect their ActiveCampaign accounts to automatically match inbound and outbound calls with CRM contacts. Calls are logged directly within ActiveCampaign, enabling sales and support teams to maintain accurate, up-to-date communication histories without the need for manual data entry. In addition to call logging, automatic contact synchronization between the two platforms ensures that customer information remains consistent across systems at all times. Further enhancing the integration, AI-powered call insights within phone.systems™ provide teams with greater visibility into conversation outcomes, helping organizations optimize customer engagement and…
AT&T is revolutionizing its network for the AI era by partnering with AWS, Ericsson, and Microsoft. These collaborations focus on integrating last-mile connectivity with cloud infrastructures, crucial for low-latency AI applications. With AWS Interconnect, AT&T embeds fiber and 5G networks into AWS workflows, reducing complexity and latency for real-time machine learning.
Crexendo’s strategic acquisition of Estech Systems Inc. (ESI) for $35 million is a pivotal move to enhance its cloud communications presence by adding 75,000 seats to the NetSapiens ecosystem. This move strengthens Crexendo’s operational capabilities and accelerates its journey towards a $100 million revenue run rate, bolstering its market positioning.
As the UK gears up for the PSTN switch-off in January 2027, the demand for cloud-based VoIP solutions is surging. This pivotal transition signifies a lucrative opportunity for channel partners poised to modernize communication infrastructures. With businesses seeking seamless integration of communication tools, replacing legacy systems with VoIP is crucial.
As AI discussion grows, Mitel channel partners actively explore AI’s integration within organizations. Focusing on seamless AI adoption, partners highlight its potential benefits and operational impact. VoIP systems, integral to this evolution, require expertise in AI to enhance functionalities. Effective integration ensures AI drives communication across platforms, optimizing enterprise operations.
SFR is navigating speculation and transformation, focusing on cloud opportunities. As a key European telecommunications player, SFR explores strategic decisions amid sales conjecture. Altice France, SFR’s parent company, examines multi-cloud solutions and sovereign cloud partnerships. These efforts align with regional trends, presenting vital opportunities in the evolving telecom landscape.
Critical Manufacturing has partnered with Canonical to revolutionize cloud-native manufacturing through integrated deployment solutions. By merging Critical Manufacturing’s MES with Canonical’s Kubernetes-based cloud technologies, this collaboration enables manufacturers to scale production securely and efficiently. This partnership facilitates real-time visibility, flexible operations, and seamless infrastructure alignment for modern digital transformation in manufacturing.
Microsoft’s significant $19 billion CAD investment in Canada’s AI and cloud infrastructure from 2023 to 2027 aims to enhance VoIP services and cloud capabilities. With plans to bolster Microsoft Azure data centers, this expansion promises cutting-edge VoIP solutions, sustainable practices, and digital sovereignty, reshaping Canada’s role in the global AI landscape.
Migrating from legacy systems to cloud platforms like Microsoft Teams, Zoom, and Cisco Webex can be challenging for organizations. SIPPIO addresses these challenges with SIPPIO Care, offering a managed service that simplifies transitions with standard implementation and continuous support. Their flat-fee model eliminates unexpected costs, ensuring seamless VoIP communication.
