Journey.ai, a trailblazing cybersecurity software company, has teamed up with Avaya, a leading contact center provider, to bolster security measures while enhancing the agent experience. The integration of Journey’s biometric authentication technology with Avaya Hybrid Cloud Services (HCS) offers a compelling solution for contact centers, replacing conventional password-based authentication with biometric verification.
Safaricom announces a milestone of 5 million customers in Ethiopia, making significant strides towards their goal of 10 million by next March. However, a stiff competition lies ahead as they trail the market leader, Ethio Telecom, by a considerable margin. Safaricom breaks into the Ethiopian market as the first private player, with significant growth potential and challenges on the horizon. They are poised to disrupt Ethio Telecom’s monopoly with the introduction of M-Pesa, keenly eyeing financial inclusion. Amid anticipation of new competitors, Safaricom’s persistent efforts and ambitions could potentially shake up the Ethiopian telecom market.
Delving into a recent decision by the Advertising Standards Authority (ASA), we uncover the reasoning behind a stop order on EE’s 5G-related adverts, which competitors said lacked clarity on EE’s claims to operate the ‘UK’s No.1 5G network’. Without fully revealing the specifics of this heated dispute, let’s dive into selected highlights of the adjudication, considering various past incidents and the industry’s ongoing dialogue surrounding telco advertising transparency.
AT&T has delicately entered the 5G fixed-wireless access (FWA) industry with its Internet Air product, targeting a specific demographic and remaining wary of impacting its mobile and fibre operations. Discussing the challenges and benefits of this strategic approach, we examine its potential against market leaders T-Mobile and Verizon. Are they being too cautious? Are they possibly missing out on the emerging FWA boom in the U.S?.
Development Capital has announced a €6 million investment in Internet Protocol Telecom Limited (IP Telecom), a leading Irish provider of cloud-based voice over internet protocol (VoIP) and unified communications telephony services to SME & Enterprise customers in Ireland. The minority investment will be used to accelerate the company’s organic and acquisitive expansion plans in the business telephony sector, with intention to increase annual revenues from a forecast of €6m in 2023 to €11m in FY2024. The investment in IP Telecom brings Development Capital’s total investments in Irish SME’s to €100m since 2013.
Nokia’s revamped home wifi software suite, now known as Corteca, promises to revolutionize in-home connectivity management and user experience. This holistic solution boasts advanced features like Corteca Cloud for network management and Corteca Device Software for device administration. More intriguing is the upcoming Corteca Marketplace, offering ‘try-before-you-buy’ applications, potentially opening new revenue horizons. Despite the anticipation, the question remains – will this alleviate users’ connectivity woes and truly enhance their in-home broadband experience? Stay tuned as the story unfolds.
Telinta, a global leader in white label cloud-based switching and billing solutions, today announced the addition of new capabilities to its unique Virtual Office solution. Virtual Office is Telinta’s award winning Hosted PBX solution enabling VoIP service providers to offer highly customizable services to small and home-based businesses. Virtual Office users can customize their own personal VoIP solution by navigating through brandable self-service web portals, selecting the features and capabilities they need.
T-Mobile has shaken up the wireless market with the launch of its new premium service plan, Go5G Next, positioning itself as a contender in the higher-priced service sector. In a surprising move, the plan’s cost surpasses those of rivals Verizon and AT&T for a single line of service, defying T-Mobile’s historical reputation for affordability.
The recent Huawei Network Summit 2023 in Jakarta became a milestone for the Asia Pacific telecom sector, reinforcing Huawei’s commitment to relentless innovation. The Summit demonstrated advanced solutions like the Intelligent Cloud-Network and novel products geared towards enhancing digital productivity. Focusing on the growing need for robust network operations amidst digital transformation, innovative strategies were introduced across various platforms. Transformative solutions promulgated include offerings for streamlined office networks, improved AI training efficiency and convergent network management.
The uptake of fixed wireless access technology in the US is surging, especially with T-Mobile US and Verizon driving this trend. These telecom behemoths could potentially outstrip their predicted subscriber figures, as suggested by recent data. Both companies registered almost 900,000 customer net additions to their 5G-based fixed wireless services in just the second quarter.
