You searched for customer service | Page 146 of 193

Telecom News

Exa Infrastructure and Cambridge Management Consulting Form New Partnership to Create Access to New Markets

By Aiste Kryzanovske July 4, 2023

EXA Infrastructure, the largest dedicated digital infrastructure platform connecting Europe and North America, today announces it has partnered with Cambridge Management Consulting (Cambridge MC) as it continues to grow its Channel and Partner ecosystem. The partnership will bring together EXA’s award-winning network and Cambridge MC’s leading telecom experts who partner with public and private sector companies to support their digital transformation. “We’re delighted to announce this new partnership with Cambridge MC. Their expertise in delivering complex network transformations for enterprise and government customers will extend EXA’s reach to new markets and opportunities,” EXA Infrastructure, Chief Commercial Officer, Nicholas Collins said. “Partnerships are important to us at EXA and we are excited about the opportunity to work alongside Cambridge MC and their team of global experts.” This partnership is the latest addition to EXA’s Channel and Partner ecosystem which will comprise a hand-selected portfolio of strategic partners. Cambridge Management Consulting, Founder…

How to implement VoIP in a remote work environment

By Aiste Kryzanovske July 3, 2023

More and more companies are embracing the flexibility of remote work, allowing their employees to be connected wherever they are in the world. In this article, we’ll discuss how to implement VoIP in a remote work environment, including the benefits of utilizing VoIP for remote work, and the different types of VoIP systems available.

Telecom News

Unraveling SK Telecom Innovative AI Upgrade

By Aiste Kryzanovske July 3, 2023

Delving into the realm of advanced AI, SK Telecom elevates its AI service ‘A.’, boasting features crafted around user preferences. The upgraded version introduces AI agents with unique personalities, promising each user a personalized experience. Working hand in hand with Microsoft’s Azure OpenAI, SKT’s AI capabilities now consist of a Large Language Model, designed to comprehend intricate conversation details for insightful dialogues.

5G

Navigating 5.5G: Huawei’s Innovations Stimulating Digital Dividends

By Aiste Kryzanovske July 3, 2023

In this dynamic digital era, telecom stakeholders are exploring innovative ways to connect people, homes, industries with machines and vehicles. Huawei’s Li Peng emphasizes creating value with 5G, citing its ability to deliver higher traffic, extensive connectivity, reliable latency, and multifaceted cloud services.

Telecom News

BT and HPE Collaborate to Meet Demands for Hybrid Work and IoT

By Rugile Bertule June 30, 2023

BT collaborates with HPE to adapt to the rise in hybrid work and IoT demands, leveraging HPE’s Aruba Networking for a new managed LAN service. This partnership promises heightened flexibility, security and visibility, overcoming the limitations of conventional in-building networks. Despite this, the market faces potential turbulence, particularly from the clearances of backlogged orders affecting enterprise WLAN revenues. While this partnership signifies progress, the changes may create a challenging landscape for those in the industry.

Telecom News

Unleashing the Power of XGS PON: Virgin Media O2’s Bold Move

By Rugile Bertule June 30, 2023

In a major step toward network evolution, UK’s Virgin Media O2 (VMO2) has successfully tested and begun selling services powered by cutting-edge XGS PON fibre technology. This move, primed to revolutionize digital connectivity, promises customers symmetric 10 Gbps upload and download speeds but might initially be geographically limited. The transformative technology is expected to rival offerings from other telco giants whilst unlocking the potential for future technological advancements.

Telecom News

Balancing M&A Activities Amid Telecommunications Market Uncertainty

By Rugile Bertule June 28, 2023

Industry expert Jonny Parkinson illuminates the landscape of telecommunications mergers and acquisitions amidst economic shake-ups and global tensions. Despite a dip in deal-making activity, recent predictions suggest a strategic surge in the back half of 2023. Drawing upon the resilience of telecom firms in the face of change, Parkinson underscores the potential offered by technologies like AI and cloud computing to maintain competitiveness, even encouraging alternative structuring concepts and careful due diligence for prospective M&A targets.

Telecom News

Gigaclear Expands Network: Connecting Hard-to-Reach Rural Yorkshire Communities

By Rugile Bertule June 28, 2023

Gigaclear commits to connecting rural communities in Yorkshire, extending its full fibre network to 16,000 homes and businesses. The move minimizes disruption, using existing Openreach infrastructure, and aims for service availability by year-end.

M&A

Orange-MasMovil Merger: Balancing Competition and Innovation in Spain’s Telecom Market

By Rugile Bertule June 27, 2023

European Commission’s concerns over the Orange-MasMovil merger in Spain may hinder the deal, potentially affecting competition within the country’s telecommunications market. Remedies, such as wholesale access to virtual players, could be proposed to address objections and prevent price increases for consumers.

Telecom News

Telekom Malaysia Partners with Maxis: Enhancing 4G Coverage and Mobile Market Presence

By Rugile Bertule June 26, 2023

Telekom Malaysia partners with rival Maxis to share Radio Access Network infrastructure, significantly boosting its 4G coverage and strengthening its position in Malaysia’s mobile market. This collaboration aims to benefit both companies and customers while fostering innovation and cost-efficiency.