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Sinch has launched its RCS Business Enablement service, offering telecoms an end-to-end solution to easily launch, operate, and monetize RCS for Business. With features like automated billing, real-time analytics, fraud detection, and global sales support, Sinch simplifies RCS adoption while ensuring security, compliance, and seamless customer engagement.

Today, we all recognize that the ability to retain and port phone numbers across different service providers is critical for both businesses and individuals. The process of porting numbers within a single country has evolved in recent years, and moving a telephone number from one provider to another has become relatively straightforward.  However, these procedures become significantly more complex and sometimes less reliable when porting across international borders. Different countries have disparate telecom networks, as well as their own technical standards, regulatory frameworks, and operational procedures. All these components must be coordinated or integrated to enable successful global number porting.  It is important for subscribers who use international telecom services to understand the challenges of global number porting, to have realistic expectations of the process, and to be able to ask relevant questions. This article sheds light on the complexities involved in global porting services, and the broader implications for consumers…

BT’s Enhanced Call Protect service has revolutionized phone scam prevention on their Digital Voice platform. Leveraging hi-tech software and artificial intelligence, BT has blocked 2.4 million scam calls since May 2024. Collaborating with Hiya, the service employs machine learning to enhance scam detection, ensuring customers remain secure from vishing threats.