Open Gateway, initiated by GSMA, is set to redefine mobile networks with standardized telecom APIs, underpinning 5G’s potential. With coverage from 67 global operators, it aims to streamline developer interaction and offers vast opportunities for API-driven fraud prevention, edge computing, and digital transformation.
Virgin Media O2 introduces Daisy, an AI-driven virtual assistant, tackling phone fraud by engaging scammers in conversations for up to 40 minutes. Part of the “Swerve the Scammers” initiative, this tool combines AI with insights from YouTube scambaiter Jim Browning to protect potential victims effectively, ensuring scam prevention.
Ericsson is intensifying its R&D efforts in India, zeroing in on network APIs. Partnering with telecom giants, Ericsson is unlocking 5G’s potential through programmable networks, enhancing performance, and enabling new performance-based business models.
BT’s Enhanced Call Protect service has revolutionized phone scam prevention on their Digital Voice platform. Leveraging hi-tech software and artificial intelligence, BT has blocked 2.4 million scam calls since May 2024. Collaborating with Hiya, the service employs machine learning to enhance scam detection, ensuring customers remain secure from vishing threats.
Ericsson is advancing its Mobile Financial Services Platform by integrating INFORM’s RiskShield anti-money laundering (AML) and fraud management software. This collaboration enhances financial risk mitigation and fraud prevention, securing ecosystems for Ericsson’s customers, including operators, enterprises, and banks.
Airtel is tackling India’s growing spam call issue with its latest AI-powered spam detection solution. This innovative system analyzes and alerts users within 2 milliseconds, detecting over 100 million spam calls daily. Available to all 387 million Airtel customers for free, it sets a new benchmark in AI-driven telecom security.
Regulatory compliance is crucial for VoIP carriers to ensure the delivery of reliable communication services. Non-compliance can result in severe penalties, loss of licenses, and reputational damage. This article provides an overview of key regulations, such as data protection and emergency services, that carriers must navigate to operate legally and protect consumers.
Ofcom, the UK’s communications regulator, introduces robust measures to combat scam calls from abroad. By mandating that phone companies block calls with fake UK landline numbers, Ofcom aims to curb ‘spoofing’ and protect consumers. With BT successfully blocking up to one million calls daily, the initiative promises enhanced public safety and fewer scam calls.
Sinch unveils Sinch AI, revolutionizing customer engagement with AI-powered tools in its Customer Communications Cloud. This innovation promises smarter, safer, and more efficient communication, setting a high standard in the competitive market. Sinch AI enhances marketing, support, and security, allowing businesses to deliver exceptional conversational experiences and maintain robust customer relationships.
In a major regulatory shift, Telstra faces a $1.5 million fine from the Australian Communications and Media Authority (ACMA) due to severe identity verification lapses. This highlights the critical need for strong security measures to counter SIM swap fraud, costing millions annually.
