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DIDWW, a global telecoms operator offering premium quality VoIP communications and SIP trunking services, has announced its partnership with Teltonika, an innovative technology company specializing in GPS fleet management, wireless and networking solutions, M2M, and IoT. This initiative will equip Teltonika with a highly flexible and scalable VoIP communications solution, thereby enhancing its communication capabilities worldwide.

Enreach, Europe’s leading provider of converged contact solutions has today announced that Bertrand Pourcelot, Enreach for Service Providers’ Chief Executive Officer, and Tonny Siemons, Enreach’s Business Development Lead for Cloud IT, will each join panel sessions at the upcoming CCA European Summit. The event takes place 19-21 June 2024 at the Hotel Palacio Estoril in Estoril, Portugal.

Tollring, a leading developer of analytics software, has introduced its Analytics 365 AI-Powered Recording to the Microsoft Azure and AppSource marketplaces. This new feature enhances the Analytics 365 portfolio, providing comprehensive recording capabilities for Microsoft Teams. The AI-driven tool offers transcription, keyword detection, topic analysis, sentiment evaluation, and outcome analysis, allowing organizations to gain in-depth insights into customer interactions and behavior patterns.

Cisco has unveiled a $1 billion fund dedicated to investing in AI startups, marking a significant move to strengthen its presence in the AI industry. CEO Chuck Robbins made the announcement at the company’s “Cisco Live” event in Las Vegas, emphasizing that the investment, though modest by AI standards, aims to foster innovative solutions and assist businesses in navigating the AI landscape.

Today at Customer Contact Week (CCW), Sanas, provider of the world’s first Real-Time Accent Translation technology, announced its newest product, Sanas Noise Cancellation, will be free to all organizations globally forever, starting in August. Leveraging patent-pending next-generation AI technology, Sanas Noise Cancellation will elevate the entire contact center industry by offering a complimentary, noise-free communications environment to contact centers worldwide.

Choosing a VoIP provider requires understanding your business needs. Compare providers based on reviews, pricing, call quality, features, and scalability. Look for bundled calling options, mobile apps, voicemail features, call forwarding, and auto-attendants. Ensure the provider offers integrations with your business tools and guarantees reliable service with strong security measures.

Nokia and Vodafone have completed a successful end-to-end Open RAN trial on Vodafone Italy’s live 5G standalone network. This trial utilized Nokia’s AirScale Massive MIMO radios and baseband software on Dell PowerEdge XR8000 servers and Red Hat OpenShift, a hybrid cloud platform powered by Kubernetes, connected to Nokia’s standalone 5G core. Additionally, Nokia’s MantaRay Networks Management system was used to enhance network monitoring and management. This trial showcases the maturity of Nokia’s anyRAN approach, providing mobile operators and enterprises with greater network-building flexibility. Nokia’s support for Open Fronthaul features, integrated with its high-performance RAN software, ensures performance consistency with existing RAN. Nokia has collaborated with five open radio unit suppliers, demonstrating the openness and high performance of its AirScale O-RAN DU/CU. This solution offers operators enhanced flexibility, efficiency, and scalability. By integrating with Red Hat OpenShift, service providers can scale their 5G networks and introduce new services quickly. Vodafone aims…