The German Federal Network Agency (Bundesnetzagentur) has launched fresh consultations on proposals to prolong spectrum usage rights for major telecom operators, potentially deferring a competitive auction process until the next decade. This move has reignited tensions with market entrant 1&1, which has previously contested similar initiatives.
Robocalls and scam calls plague phone users, causing financial loss, identity theft, and emotional distress. These deceptive tactics exploit advancements in technology. Fortunately, individuals can fight back with call blocking apps, Do Not Call lists, and authentication technology. By working together, we can reduce the impact of robocalls and scam calls.
Infobip, the global cloud communications platform, and Nokia today announced a partnering agreement that will enable the global developer community to leverage both companies’ Application Programmable Interface (API) platforms to build a wider array of telco network powered applications faster for consumer, enterprise and industrial customers.
Brussels witnessed a momentous occasion as the Gigabit Infrastructure Act received its final approval from the European Council on Monday. This legislation, eagerly awaited and heavily debated, is set to become enforceable within days, marking a significant milestone for connectivity development across the European Union’s 27 member states.
DIDWW, a leading global telecoms provider specializing in two-way voice and SMS communications, has announced the latest coverage expansion of its emergency calling services. The Czech Republic, Switzerland, and Hong Kong are now included in the DIDWW SIP service, which extends the carrier’s emergency calling capabilities across 32 countries worldwide.
PJT Partners sets out to scrutinize UK telecom operator, KCOM’s business strategy, a move that could trigger significant changes like a sale or merger. This arises from previous disclosures regarding the potential interest of CityFibre and Virgin Media O2 in purchasing the uniquely positioned company that operates independently of BT’s Openreach network.
VoIP offers businesses communication advantages, but reliability is crucial. The article explores common issues like bandwidth constraints, latency, and security vulnerabilities. It provides solutions like QoS, firewalls, and UPS systems to ensure a smooth VoIP experience for businesses.
Evidence reveals rising customer dissatisfaction with automated systems in UK businesses, according to a study by Cavell. Chatbots and similar technologies appear to fail in meeting customer service expectations, with 44% of respondents noting a quality slip in service over the past three years. Many UK adults still prefer human assistance in resolving issues, revealing a persistent demand for more personalised, efficient support mechanisms.
VoIP adoption offers transformative benefits, yet challenges loom. Selecting a reliable provider is paramount, demanding thorough research on reputation, features, and support. Compatibility, call quality, scalability, and network readiness necessitate meticulous planning. Security, emergency services, cost management, compliance, number portability, and employee readiness further demand attention. Successful migration hinges on strategic planning and informed decision-making.
GoTo’s Miradore Premium+ is a new subscription tier designed for growing businesses, offering enhanced MDM capabilities. CallTower introduces CT Text with MMS and SMS features in Cisco Webex. NGMN’s report underscores the necessity of industry-standard measures for tracking energy consumption in virtualized mobile networks. Casa Systems is selling its Axyom business to Lumine Group and its cable interests to Vecima Networks due to reduced capital spending.
