In an era where voice calls still hold a significant place, a rising wave of voice fraud threatens to shatter this trust. With a shocking 16% of UK consumers falling victim to phone scams last year, global figures paint a worrisome picture. The fact that this issue is not fleeting, the average UK consumer receiving roughly four fraudulent calls per month in 2023, only heightens the concerns.
In the realm of mobile communication, Virginie Debris stands as a seasoned expert, navigating the evolution from ringtones to Rich Communication Services (RCS). With an illustrious career spanning over two decades, she recently captivated audiences at Mobile World Congress, delving into RCS’s transformative potential. In this exclusive interview, Virginie sheds light on her journey and shares invaluable insights into the future of messaging.
SIPPIO, the global leader in voice enablement, has today announced a powerful expansion of its Microsoft Teams Phone service at the Channel Partners Expo in Las Vegas. The new solutions offer advanced reporting, call recording, AI-driven insights, and integrated messaging, elevating the Microsoft Teams Phone experience for businesses worldwide.
The European Commission has imposed a hefty fine on Apple, surpassing €1.8 billion, for its anti-competitive practices concerning music streaming services via its App Store. This penalty stems from an investigation initiated by a complaint from Spotify, the music streaming behemoth, nearly five years ago. Accusing Spotify of greed, Apple has announced its intention to contest the fine.
DIDWW, a global provider of premium quality VoIP communications and SIP trunking services, will participate as an exhibitor at Enterprise Connect 2024, the leading conference and exhibition for enterprise communications and customer experience. The event will be held from March 25th-28th at the Gaylord Palms in Orlando, FL.
BT launched NB-IoT network covering 97% of the UK to boost IoT use in sectors like utilities and construction. Elisa and Nokia showcased 5G Advanced’s L4S technology, demonstrating its potential to improve connectivity. Nokia’s Virtual Power Plant Controller Software enables mobile operators to lower energy costs, earn revenue, and reduce carbon emissions. LeapXpert and ASC collaborate to offer a compliance recording solution for Microsoft Teams, enabling regulated external communications.
In the whirlwind of business, empathy emerges as a potent force, fostering genuine connections amidst virtual handshakes and rapid emails. Understanding the neuroscience behind empathy unveils its profound impact on interpersonal dynamics. Mastering its cognitive, emotional, and compassionate dimensions empowers professionals to navigate complex relationships with grace and authenticity.
Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, announced its messaging APIs and solutions are available on Temenos Exchange, the partner ecosystem of integrated fintech solutions.
In a significant development for global scientific collaboration, Aqua Comms has entered into a landmark agreement with the Energy Sciences Network (ESnet), granting a 15-year lease for a portion of its subsea cable spectrum that spans from New York to Dublin and London. This arrangement, covering 25% of a fiber pair, represents ESnet’s inaugural venture into Trans-Atlantic spectrum acquisition, underscoring its commitment to bolstering the data transmission capabilities essential for cutting-edge scientific research.
As both the UK and US strive to deliver full-fibre broadband, each country grapples with its hurdles; one being persuading landlords to greenlight installation plans within their properties. In the UK, mechanisms are in place to enable operators to seek judicial access if landlord agreement is unattainable, a luxury the US lacks, suggesting the potential need for new legislative action in America. A monumental goal for both nations is eliminating the digital divide which requires a comprehensive combination of varied technology methods.
