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Designing the right systems and easy-to-use tools is the key element for creating a seamless customer experience. In light of this, DIDWW, a leading provider of premium quality VoIP communications and two-way SIP trunking services, has recently launched its redesigned and improved self-service user portal.   This major update to the DIDWW User Panel is set to maximize a positive customer experience by featuring a new dashboard, an upgraded porting tool, enhanced SMS trunk administration, and more. The improvements to the SMS service will simplify management activities and allow DIDWW customers to better leverage the features of the platform, including voice and SMS functionality on the same phone number, which is unique to DIDWW in the cloud communications industry.    One of the key elements of the telecom operator’s latest release is an upgraded porting tool. This advancement allows global carriers and enterprises to easily manage the entire porting process…

The Federal Communications Commission (FCC) has named Kaspersky Lab, a Moscow-based cybersecurity business and developer of popular antivirus software, as one of the organizations posing an unacceptable danger to US national security.   Kaspersky is the first Russian company to be added to the list, which is currently dominated by Chinese telecoms companies. The FCC has now released its most recent list of untrustworthy vendors, which includes, for the first time, a non-Chinese company: Kaspersky. Kaspersky joins Huawei Technologies, ZTE Corporation, Hytera, Hangzhou Hikvision Digital Technology Company, Dahua Technology Company, China Telecom (Americas) and China Mobile International USA on the list.   Once a company has been included on the list, it is illegal for that organization to use federal subsidies, which are distributed through the FCC’s $8 billion yearly Universal Service Fund, or to buy any of its products or services. Domestic consumers, with the exception of government employees,…

DIDWW, a global telecoms operator that offers premium quality VoIP communications and SIP trunking services, is now a solution partner for Ribbon Communications Inc., a global provider of real-time communications software for service providers and enterprises. The DIDWW two-way SIP trunking solution is fully interoperable with Ribbon’s Session Border Controllers SWe Edge & CNe Edge. This combination will make it easy to provide mutual customers with secure, real-time services, while supporting simpler and more cost-effective connectivity for a wide range of unified communications (UC) solutions. Compatibility includes industry-leading providers such as Microsoft, Zoom, Cisco, Amazon, Ring Central, Twilio, Genesys, NICE CXone and more.   The interoperability of DIDWW’s two-way voice services with Ribbon’s SBCs will provide customers with an extremely easy setup process. The powerful DIDWW SIP trunking solution offers virtually unlimited call capacity and flexible VoIP trunk configurations to assist businesses of any size in expanding their local or international communications. The company’s extensive international coverage of…

Telecom Italia (TIM) said it will begin official discussions with KKR nearly four months after the US investment firm made a non-binding offer of $11.8 billion for the business. TIM said it has invited its CEO and chairman to speak with KKR to learn more about its prospective proposal after an almost six-hour board meeting on Sunday.    TIM noted in a statement that its board of directors had directed CEO PietroLabriola and chairman Salvatore Rossi to conduct formal conversations with KKR in addition to those already held by its advisers in order to maximize shareholder value in respect to other potential interested parties. The release  went on to say that the goal was to get information on the financial and industrial appeal and execution of KKR’s offer, as well as to define the length and breadth of the applicable confirmatory due diligence sought by the fund prior to a…

MetTel, a global digital transformation and communications provider for medium and large businesses, as well as for federal, state and local government agencies, has announced that the United States Marine Corps Recruiting Command (MCRC) has chosen MetTel for its Nationwide Internet Protocol Network Service, a contract worth more than $58 million.   MetTel’s aim will be to offer the MCRC with a dependable and resilient network infrastructure that can support desktop computers, mobile computing, telephone services, video collaboration services and any other networking and voice services. MCRC’s current Internet service capacity will be upgraded, and the provider plans to deliver Internet Protocol Voice Services and Wi-Fi to almost 1,500 MCRC sites. The MetTel EIS Portal will allow MCRC to monitor and obtain reporting information on services offered over the MetTel network in near real-time.   MetTel has secured contracts with more than a dozen federal departments since 2020, with the…

Telenor Norway, Telenor’s fully owned largest Norwegian supplier of telecommunications and digital services, has revealed its partnership with Infosys, a multinational information technology company that provides next-generation business consulting, information technology and outsourcing services. The main focus of this initiative is to rapidly transform Telenor’s finance and supply chain operational processes.   To assist the transition from a traditional ERP system and improve company agility and operational efficiency, Infosys created a standardized Oracle Cloud enterprise resource planning solution. This product includes modules such as Record to Report (R2R), Acquire to Retire (A2R), Procure to Pay (P2P) and Order to Cash (O2C), and was deployed in ten Telenor businesses in a record time of nine months.   Infosys was chosen for the ERP transition because of the company’s innovative and standardized services, reusable assets, qualified employees, and the capacity to deploy quickly. The newly implemented ERP platform will help Telenor Norway…

We utilize Voice over Internet Protocol, or VoIP, on a daily basis, but like many advancements, this technology began somewhere and with someone. We are very pleased to introduce you to a woman whose extraordinary talents and forward-looking invention continue to impact our ever-changing world of technology – Dr. Marian Croak, the inventor of VoIP. In honor of women’s accomplishments in technology and business, today we are focusing on this exceptional person. Who is Dr.Marian Croak? Marian Croak is hardly a household name, despite having accomplished so much and driving innovation ahead for the benefit of so many. Dr. Marian Rogers Croak is the Vice President of Engineering at Google and former Senior Vice President of Research and Development at AT&T.  Marian is a soft-spoken woman who describes herself as a non-talker, yet her actions shouted volumes in favor of Internet Protocol (IP) as the future of communications. In her…

CPaaS (Communications platform as a service) is a great tool for enterprises looking to enhance their business communications systems, improve the efficiency of customer interactions and generate better opportunities for expanding into new international markets. DIDWW, a global provider of premium quality VoIP communications and SIP trunking services, has added more functionalities to its API, thereby expanding its CPaaS solution. These advancements will help businesses stay ahead of the curve in dynamic markets and satisfy their growing needs for technological innovations.   The products and services offered by DIDWW enable companies of any size to implement innovative communications solutions and optimize their business operations. Over the years, this telecom service provider has developed a wide range of products and APIs for Voice and SMS communications, allowing to power feature-rich services that satisfy the exacting needs of the enterprise. The latest enhancements to the DIDWW API include seamless outbound SIP trunk…

NTT DOCOMO and NEC Corporation have launched a proof-of-concept (PoC) testing to run NEC’s 5G core network service in a hybrid cloud environment that leverages the Amazon Web Services (AWS) cloud using end-to-end cloud-native network architecture. Through the PoC, DOCOMO, NEC, and AWS expect to prove the viability of cloud-native mobile networks leveraging a public cloud for network function virtualization (NFV). The PoC will validate the energy efficiency and high performance that AWS Graviton2 processors can bring to NEC’s 5GC in the AWS cloud to achieve an energy-performance advantage over comparable solutions. As the first step, 5GC network functions will run in the cloud on AWS infrastructure and corresponding 5GC network functions will reside on DOCOMO’s on-premises infrastructure to verify availability and operational feasibility. The second step will deploy the 5GC network function on AWS Outposts (on Amazon EC2 compute instances powered by Graviton2 processors) on DOCOMO’s premises. AWS…

Cloud-based phone systems offer the benefits of advanced and flexible communication tools that make it easy to expand and scale business operations. DIDWW, a global telecom operator providing first-rate VoIP communications and SIP trunking services, has announced a collaborative partnership with VoIPstudio, a leading provider of a professional-grade cloud telephony system.   This initiative will equip VoIPstudio customers with a highly flexible and scalable VoIP communications solution for smooth business expansion. By leveraging DIDWW’s powerful outbound SIP trunking solution and an extensive phone number inventory, VoIPstudio will enable companies of all sizes to expand across new countries and regions. DIDWW’s fully-compliant services are delivered over a private, global IP network, ensuring a high-level of audio quality, security and reliability in a cost-effective manner.   VoIPstudio has been optimized to be multisite and multi-country, and is supported by distributed hosting in the cloud, providing the responsiveness and reliability that enterprise customers…