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Industry expert Jonny Parkinson illuminates the landscape of telecommunications mergers and acquisitions amidst economic shake-ups and global tensions. Despite a dip in deal-making activity, recent predictions suggest a strategic surge in the back half of 2023. Drawing upon the resilience of telecom firms in the face of change, Parkinson underscores the potential offered by technologies like AI and cloud computing to maintain competitiveness, even encouraging alternative structuring concepts and careful due diligence for prospective M&A targets.

Euro-Center, one of the world’s leading companies in the fields of medical assistance, travel assistance and insurance claims’ handling, has formed a strategic alliance with DIDWW, a global telecoms operator offering premium quality VoIP communications and SIP trunking services. By leveraging DIDWW two-way SIP trunking solution, this partnership ensures high quality voice services throughout Euro-Center’s medical assistance and travel insurance business. With their global presence, it was crucial for Euro-Center to find a comprehensive cloud solution as opposed to relying on local PBX systems in each of their 11 regional offices. Consequently, the company chose to partner with Genesys Cloud and collaborate with DIDWW to meet the goals of Business Continuity Planning (BCP). Euro-Center selected DIDWW due to the operator’s unique coverage in countries not typically covered by other global SIP providers, such as South Africa, Thailand, Brazil, and Turkey. As Euro-Center has its second-largest office in Thailand, securing premium…