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emergency services
Telecom News

DIDWW expands emergency services support to 27 countries across the globe

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 DIDWW, a global telecoms provider offering premium quality VoIP communication and SIP trunking services for businesses and telco carriers, has announced the expansion of its emergency services support. Emergency calling capabilities with the DIDWW SIP service has now been activated in sixteen additional countries: Norway, Ireland, the Netherlands, Germany, France, Croatia, Bosnia and Herzegovina, Serbia, Bulgaria, Albania, Greece, Turkey, Argentina, Brazil, Australia and New Zealand.   As more businesses are moving away from traditional telephony and taking their communication solutions into the cloud, the need for emergency services support while using IP-based services has increased significantly. DIDWW ensures reliable connectivity to Public Safety Answering Points (PSAPs) via local dialing in selected regions, meeting the highest standards of regulatory compliance. The DIDWW Emergency Dialing service allows outgoing emergency calls from DID numbers, thereby facilitating the access by DIDWW customers to diverse new markets for a variety of business initiatives, even those…

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BICS
Telecom News

BICS and Lynk sign direct-to-mobile satellite agreement

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In order to extend mobile service to isolated rural regions, the Belgian communications operator BICS has inked a deal with the satellite-direct-to-phone telecoms business Lynk.    This agreement will make it possible for mobile network operators (MNOs) to provide services to subscribers in rural areas in North America, the Caribbean, Latin America, South-East Asia, and a number of rural African regions.   BICS focuses on cloud, mobility and IoT, while offering digital communications on a worldwide scale. The company also collaborates with MNOs and mobile virtual network operators (MVNOs). This collaboration aims to solve the problem of remote locations that currently lack any form of mobile connectivity.   BICS will use its network to connect the cell carriers with the Lynk satellite constellation. Lynk’s solution enables conventional roaming partner integration without requiring that the mobile operators’ networks undergo hardware or software upgrades, thereby expanding coverage to outlying regions, islands, and…

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PBX On The Cloud
Telecom News

PBX On The Cloud and DIDWW join forces to deliver industry leading voice solutions

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PBX On The Cloud, a cloud-based voice solutions provider for Latin America and the USA, has further extended its partnership with DIDWW, a global telecoms operator that offers premium quality two-way VoIP and SMS communications. This collaboration will create added value and functionality for PBX On The Cloud customers by utilizing DIDWW’s SIP trunking service.   PBX On The Cloud is a part of MIGESA, a Mexican corporation with more than 40 years of experience in information technology, that has partnered with providers such as DIDWW, Microsoft, Cisco Systems, Dell, HP and VMware. Following the Latin American traditions and customs, PBX On The Cloud knows all their customers by name, offering personalized and efficient services in their selected languages, including English, Spanish and Portuguese from their fully redundant data centers. Powerful PBX On The Cloud voice services range from simple residential phone lines to hosted PBX solutions, including SIP…

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cloud communication features

The ultimate checklist of cloud communication features

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VoIP, or voice-over-internet-protocol, allows businesses to stay connected while also providing a variety of useful cloud communication features when leveraging platforms such as PBXs, softphones and contact center software. VoIP has rapidly grown in popularity among organizations of all sizes. The reason why is simple: businesses seek less expensive ways to communicate without sacrificing efficiency and productivity. It is debatable which cloud communication platform features are the most significant. For our part, we strongly suggest these 20 features to get the most out of your business phone service. Automatic Call Distribution – Businesses with a significant number of incoming calls utilize automatic call distribution (ACD) to route calls to specified agent groups or people. Call Analytics – The collection, analysis and reporting of incoming and outgoing call data to improve performance and the customer experience is known as call analytics. This process is carried out in real time. Also key…

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cyber security
Telecom News

UK confirms new cyber security rules for telecom networks

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Following a period of public debate, the UK government has decided on new security requirements for telecom providers. It now intends to introduce the Electronic Communications (Security) Measures Regulations 2022 and an accompanying Telecommunications Security Code of Practice to Parliament before the regulations take effect.   The new rules seek to better secure UK telecoms networks from cyberattacks. Once in effect, telecoms businesses will be expected to follow tight standards around network failure or the theft of sensitive data, with the regulatory agency Ofcom receiving additional powers to verify providers are adopting suitable and proportional security measures.   The government declared that the new telecommunications security legislation, designed in collaboration with the National Cyber Security Centre (NCSC), will be among the toughest in the world and will provide the UK with much stronger measures. They will strengthen the UK’s cyber resilience by incorporating strong security practices into providers’ long-term investment…

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Lingo
Telecom News

Lingo Management acquires BullsEye Telecom

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Lingo Management, an Atlanta-based worldwide business Cloud/UC and Managed Service provider, announced the completion of its previously announced purchase of BullsEye Telecom Inc., a single-source communications and cloud technology provider.   Lingo gains considerable income from multi-location enterprise company clients as a result of BullsEye, boosting scale and flexibility. The united firm acts as a single-source, worldwide communications provider with over $200 million in annual sales and 130,000 clients in the United States, Canada, and throughout the world, with operations centers in Michigan and Georgia.   This purchase adds a considerable number of multi-location enterprise, SMB, and carrier clients to the present Lingo company. Clients are served at all stages of their lifecycle, from consumers through small and medium-sized businesses, large companies requiring a nationwide solution across several locations, and lastly carrier customers requiring wholesale services. In addition, it establishes a North American network operator that provides cloud communications, fiber…

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FC Bayern
Telecom News

Deutsche Telekom and FC Bayern extend it’s over 20 year-long partnership

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The excellent 20-year collaboration between FC Bayern and Deutsche Telekom (DT) has been extended to 2027. The two partners will keep delighting German record champions’ supporters with cutting-edge services and deals.   Although no specifics were provided, the German duo said that the agreement would increase the appeal of the telecom operator’s brand and foster technical advancement in the game.   With this relationship, DT hopes to keep fans interested in its products and services while also gaining access to unique material that it would presumably show on its FC Bayern.tv channel on MagentaTV subscription platforms. The telecoms corporation has been the primary sponsor of the Allianz Arena since 2002, appearing on jerseys and advertising boards among other things. The concurrent development of both brands into major global players has been accompanied by a number of collaborative projects and innovations.   Oliver Kahn, FC Bayern CEO, commented: “We’re very happy…

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TalkTalk
Telecom News

TalkTalk enters agreement to buy SSE Phone & Broadband

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After reaching a deal last week, TalkTalk is prepared to purchase SSE Phone & Broadband. All existing SSE customers and the company’s staff will switch to TalkTalk in the upcoming months after the purchase has been finalized.   This sale will allow Ovo Energy to concentrate on its core energy business, which the company acknowledges is a difficult position right now. For TalkTalk, the focus is on gaining economies of scale.   The services delivered to customers won’t change right away, according to OVO, and TalkTalk confirmed that this is also true for the terms and conditions that apply to those customers until their current contract expires.   These developments have come in the wake of rumors that Virgin Media O2 is considering acquiring TalkTalk, which was returned to private ownership under Tosca IOM in a £1.1 billion transaction late last year. According to reports, the firm might be valued…

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Ericsson
Telecom News

Ericsson gains clearance for Vonage purchase

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Ericsson has announced that the Committee on Foreign Investment in the United States (CFIUS) has approved its $6.2 billion acquisition of Vonage Holdings. The transaction is scheduled to close by Thursday, July 21.   The Swedish vendor’s most significant purchase to date is that of Vonage. This acquisition is a crucial component of Ericsson’s strategy, which calls for creating a market-leading service for businesses.   Both the company’s boards and shareholders have approved the $6.2 billion all-cash transaction, but the deal was briefly put on hold while the Committee on Foreign Investments in the United States (CFIUS) looked at it. Following the transaction’s announcement, Ericsson became involved in a controversy in February involving payments to the Islamic State militant organization in Iraq. This incident led to investigations by various U.S. authorities, raising concerns that the deal would be in jeopardy.   In spite of Ericsson’s offer price of $21 per…

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Deutsche Telekom
Telecom News

Deutsche Telekom and Google Cloud expand their partnership

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Deutsche Telekom has selected Google Cloud for its first cloud-native trials in network and data analytics. The operator expanded its partnership with Google Cloud to develop a collaborative roadmap for the telecoms sector by bringing the power of the cloud closer to mobile and connected devices at the network’s edge.   The initial phase of this extended Deutsche Telekom and Google Cloud relationship will focus on core network services, network analytics and customer experience analytics.   Deutsche Telekom and Google Cloud will jointly test a range of network services in Austria, including 5G standalone and remote packet gateway operations, using Google Cloud and Google Distributed Cloud Edge. In order to leverage data-driven operations and automated workflows with open, Kubernetes-based solutions provided by Google Cloud, Deutsche Telekom will explore a number of use cases including anomaly detection, performance counters and trace data.   The operator will be able to better manage…

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