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INVADE
Telecom News

DIDWW and INVADE collaborate to support predictive dialing for market research

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DUBLIN, Sept. 22, 2021 – INVADE, a provider of an industry-leading predictive dialer solution for the market research industry, has teamed up with DIDWW, a global telecoms operator that offers premium quality VoIP communications and SIP trunking services. INVADE’s innovative dialer system will be supported by DIDWW, thereby enabling its customers to efficiently and cost-effectively conduct large-scale outbound phone surveys.  As a popular solution for outbound call centers, predictive dialer software increases the productivity of interviewers by raising the call connect rate while also boosting customer engagement. INVADE has extensive experience in working with market research software and, due to their product’s modular design, they are able to create the best-in-class predictive dialer that meets unique business needs.   DIDWW and INVADE’s partnership will ensure that global market research clients can benefit from secure, uninterrupted service, premium call quality and the ability to access local routes with guaranteed CLI. DIDWW…

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Ariane 5
Telecom News

Ariane 5 launches two telecom satellites

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On July 30, 2021, Ariane 5, a European heavy-lift space launch vehicle developed and operated by Arianespace for the European Space Agency, successfully launched its first flight in nearly a year. The aim of the mission is to deploy a pair of geostationary communications satellites for commercial operators in Brazil and France.   One of the satellites, called the Star One D2, will be operated by Embratel, a Brazilian telecommunications company. The Star One D2 will give Embratel the ability to expand its broadband coverage to new regions in Central and South America, supply Internet access to those in under-serviced areas, and increase X-band payload for government use in the Atlantic region.   The second satellite, named Eutelsat Quantum, which was developed as part of an ESA partnership with satellite operator Eutelsat and major manufacturer Airbus, has an active antenna, a first for the European commercial telecommunications industry. This revolutionary…

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DIDWW
Telecom News

DIDWW implements STIR/SHAKEN to fight caller ID spoofing

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Illegal robocalls have been a major source of consumer complaints at the FCC. Hence, as of June 30, 2021, the Federal Communications Commission (FCC) regulations require that all inbound and outbound voice service providers operating in the United States implement STIR/SHAKEN standards in the Internet Protocol (IP) portions of their network in order to combat the plague that robocalls and spoofed calls have become.   Therefore, in order to comply with these FCC requirements and to maintain customers’ trust, DIDWW, a global telecommunications operator and provider of premium quality VoIP services, has announced the successful implementation of Caller ID authentication through the STIR/SHAKEN set of standards.   The industry-standard caller ID authentication framework STIR/SHAKEN is a set of technical standards and protocols that allow the authentication and confirmation of caller ID information when calling over Internet Protocol (IP) networks.   Caller ID authentication technology allows people to trust the caller…

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PiPcall
Telecom News

PiPcall launches PiPoffice mobile-only business phone app

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PiPcall, a provider of hosted telephony services and solutions for businesses, has released the UK’s first mobile-only business phone system in an application optimized to be used on the personal mobile phones of employees.   The PiPoffice app allows users to work from anywhere, be that in an office, their home or even on the go. The telephone system frees the user from their work desk but keeps all the features of a traditional desk phone system. These features include call recording, conference calling, corporate voicemail, IVR, call groups, call tracking and call logging.   PiPoffice calls are made over mobile networks only. This technology separates business and personal activities on the device and ensures that call expenses are charged according to the organization’s service plan. When using the PiPoffice mobile app, the user does not incur any charges on its personal calling plan. In addition, PiPoffice states that its…

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Hollow core fiber
Telecom News

BT trials Lumenisity hollow core fiber

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BT, the UK’s largest telecoms and network provider, has launched hollow core fiber trials at the BT Labs in Adastral Park, Ipswich, in a joint venture with Lumenisity, the University of Southampton’s spin-off company and Mavenir, the Open Radio Access Network (O- RAN) mobile carrier.   The research is being carried out at BT’s research and engineering facilities, with the researchers using a 10-kilometer-long hollow-core fiber cable made by Lumenisity. This state-of-the-art network cable has a hollow, air-filled center that extends through the entirety of the cable. The hollow core fiber will be tested for a myriad of applications, such as the possible benefits to 5G networks and highly secure communications such as Quantum Key Distribution (QKD).   Reducing the latency of hollow fiber light could provide immense benefits, including high-frequency trading and reduced mobile network costs. This joint venture has revealed that the usage of hollow core fiber can…

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Virgin Media O2
Telecom News

Virgin Media O2 officially launches

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The new UK joint venture between Liberty Global and Telefónica officially became operational on 1 June, merging the two household names to form Virgin Media O2 (VMO2). This joint venture has committed to providing a unique choice to consumers and has also promised to boost the UK economy. While, at the moment, the company is not changing any of its current services, later this year it plans to offer seamless broadband, entertainment and mobile services all in one place. The Liberty Global-Telefónica merger is devoted to investing at least £10bn in the UK over the next five years. This investment will help businesses further contribute to the UK Government’s goals of connectivity, upgrading infrastructure all around the country, creating stiffer competition and providing a wider variety of choices for customers. The merger instantly makes the new business one of the largest in the UK, with 47 million…

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AI
Market Trends

Transforming telco businesses with AI

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Artificial intelligence is exerting its influence on almost every sector, including telecommunications. This technology has begun to add impressive new dimensions to many industries, accelerating the digital transformation. According to Tractica, annual investment in telecommunications AI software is expected to grow to more than $11.2 billion in 2025. The telecommunications industry is at the heart of technological growth and digital transformation. The industry is huge. 54 telecommunications companies are listed on the Forbes Global 2000 list. They account for more than $3.4 trillion in assets and almost $1.5 trillion in income in 2020. The potential of AI in the telecom industry is immense. By taking advantage of this technology, organizations can create supplementary revenue streams using business niches they had not even thought could be profitable. The demand for higher quality telecom services and a better customer experience grows. Therefore, service providers need to look for smarter, more powerful and…

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marketing strategy

Building a marketing strategy in the telecom sector

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For telecommunication service providers to succeed in this fast-growing industry, it is essential to develop a marketing strategy that enables organizations to build long-term relationships with their customers. The telecommunications industry, like many other industries, is constantly changing. These changes include technological advances, market innovations, adjustments in consumer behavior and more. Telecommunications companies that listen to the market and are not stuck in their old ways are the most successful enterprises.

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plan.com
Telecom News

plan.com announces brand-new Hosted Voice solution

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Technology and platform provider plan.com has announced a new market-leading Hosted Voice solution that allows customers to connect, configure and manage their phone system on a single platform. This new initiative unites a scalable digital phone system with real-time insights, data analytics and simplified navigation on the my.plan platform.   The new plan.com’s Hosted Voice solution refers to the evolution of its existing B2B communications solutions that were built from scratch according to partner and customer feedback and input. Moreover, this new offering merges into the company’s my.plan platform and, when combined with its mobile solutions, gives companies employees the ability to work and stay connected anywhere.   This solution offers the latest hardware combined with a unique variety of features and embedded customization having a broad range of features, controls and instant alerts, allowing users to create a solution that meets their unique business needs.   Some of the…

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cloud
Telecom News

Vodafone teams up with Google’s cloud division

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Vodafone and Google Cloud have announced a six-year strategic partnership to promote the use of reliable and secure data analytics and insights in support of new digital products and services that will be introduced to Vodafone’s customers around the world.   Under the terms of the expanded agreement, the companies will work together to create a new and robust integrated data platform with additional capabilities to process and transfer huge amounts of data worldwide from numerous systems to the cloud. As part of the six-year contract, Vodafone will also transfer data from its own servers to Google Cloud.   The platform “Nucleus” will feature a new system – “Dynamo”. This platform will manage data across Vodafone to offer its customers new, customized products and services in a variety of markets. The platform will be able to process about 50 terabytes of data per day in the cloud, which equates to…

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