PiPcall, a provider of hosted telephony services and solutions for businesses, has released the UK’s first mobile-only business phone system in an application optimized to be used on the personal mobile phones of employees. The PiPoffice app allows users to work from anywhere, be that in an office, their home or even on the go. The telephone system frees the user from their work desk but keeps all the features of a traditional desk phone system. These features include call recording, conference calling, corporate voicemail, IVR, call groups, call tracking and call logging. PiPoffice calls are made over mobile networks only. This technology separates business and personal activities on the device and ensures that call expenses are charged according to the organization’s service plan. When using the PiPoffice mobile app, the user does not incur any charges on its personal calling plan. In addition, PiPoffice states that its…
BT, the UK’s largest telecoms and network provider, has launched hollow core fiber trials at the BT Labs in Adastral Park, Ipswich, in a joint venture with Lumenisity, the University of Southampton’s spin-off company and Mavenir, the Open Radio Access Network (O- RAN) mobile carrier. The research is being carried out at BT’s research and engineering facilities, with the researchers using a 10-kilometer-long hollow-core fiber cable made by Lumenisity. This state-of-the-art network cable has a hollow, air-filled center that extends through the entirety of the cable. The hollow core fiber will be tested for a myriad of applications, such as the possible benefits to 5G networks and highly secure communications such as Quantum Key Distribution (QKD). Reducing the latency of hollow fiber light could provide immense benefits, including high-frequency trading and reduced mobile network costs. This joint venture has revealed that the usage of hollow core fiber can…
The new UK joint venture between Liberty Global and Telefónica officially became operational on 1 June, merging the two household names to form Virgin Media O2 (VMO2). This joint venture has committed to providing a unique choice to consumers and has also promised to boost the UK economy. While, at the moment, the company is not changing any of its current services, later this year it plans to offer seamless broadband, entertainment and mobile services all in one place. The Liberty Global-Telefónica merger is devoted to investing at least £10bn in the UK over the next five years. This investment will help businesses further contribute to the UK Government’s goals of connectivity, upgrading infrastructure all around the country, creating stiffer competition and providing a wider variety of choices for customers. The merger instantly makes the new business one of the largest in the UK, with 47 million…
Artificial intelligence is exerting its influence on almost every sector, including telecommunications. This technology has begun to add impressive new dimensions to many industries, accelerating the digital transformation. According to Tractica, annual investment in telecommunications AI software is expected to grow to more than $11.2 billion in 2025. The telecommunications industry is at the heart of technological growth and digital transformation. The industry is huge. 54 telecommunications companies are listed on the Forbes Global 2000 list. They account for more than $3.4 trillion in assets and almost $1.5 trillion in income in 2020. The potential of AI in the telecom industry is immense. By taking advantage of this technology, organizations can create supplementary revenue streams using business niches they had not even thought could be profitable. The demand for higher quality telecom services and a better customer experience grows. Therefore, service providers need to look for smarter, more powerful and…
For telecommunication service providers to succeed in this fast-growing industry, it is essential to develop a marketing strategy that enables organizations to build long-term relationships with their customers. The telecommunications industry, like many other industries, is constantly changing. These changes include technological advances, market innovations, adjustments in consumer behavior and more. Telecommunications companies that listen to the market and are not stuck in their old ways are the most successful enterprises.
Technology and platform provider plan.com has announced a new market-leading Hosted Voice solution that allows customers to connect, configure and manage their phone system on a single platform. This new initiative unites a scalable digital phone system with real-time insights, data analytics and simplified navigation on the my.plan platform. The new plan.com’s Hosted Voice solution refers to the evolution of its existing B2B communications solutions that were built from scratch according to partner and customer feedback and input. Moreover, this new offering merges into the company’s my.plan platform and, when combined with its mobile solutions, gives companies employees the ability to work and stay connected anywhere. This solution offers the latest hardware combined with a unique variety of features and embedded customization having a broad range of features, controls and instant alerts, allowing users to create a solution that meets their unique business needs. Some of the…
Vodafone and Google Cloud have announced a six-year strategic partnership to promote the use of reliable and secure data analytics and insights in support of new digital products and services that will be introduced to Vodafone’s customers around the world. Under the terms of the expanded agreement, the companies will work together to create a new and robust integrated data platform with additional capabilities to process and transfer huge amounts of data worldwide from numerous systems to the cloud. As part of the six-year contract, Vodafone will also transfer data from its own servers to Google Cloud. The platform “Nucleus” will feature a new system – “Dynamo”. This platform will manage data across Vodafone to offer its customers new, customized products and services in a variety of markets. The platform will be able to process about 50 terabytes of data per day in the cloud, which equates to…
Millicom, a Luxembourg-based international telecommunications and media company, has announced it has signed agreements to sell its operations in Tanzania and its stake in the AirtelTigo joint venture in Ghana. The concluding deals will complete Millicom’s prolonged plan to leave the African market and focus on its operations in Latin America. Millicom has been operating in the Tanzanian market since 1994 and took ownership of the local operations in 2006. For a while, the company tried to make their shares public, but in the end decided to sell the business in its entirety. The company agreed to sell its Tanzanian business for an undisclosed amount to a consortium led by Axian. In the meantime, the company signed an agreement with its joint venture partner Bharti Airtel on Friday to pass on its AirtelTigo shares to the Ghanaian government for $25 million. Looking at Millicom’s operations in Africa…
When a new technology or opportunity is created, it is up to industry verticals to decide how, when, and where to exploit its potential. Communication service providers (CSPs) will find it challenging to adopt and implement technology such as blockchain. We have already discussed the benefits and possibilities of blockchain for telecommunication providers. While the benefits of adopting blockchain in the telecommunications business are clear, putting the theory into practice may not come easily. It is important that Communication Service Providers (CSPs) work in synergy, looking beyond obvious solutions if they are to take full advantage of the potentially huge advantages distributed ledger technology can offer. The following advice on adopting blockchain are based on the onerous experience of early adopters of blockchain. Collaborating and sharing of information Telecommunications companies can substantially improve their services by sharing or joining forces with each other. It is vital that these companies work together…
The world is still standing on its tip toes and looking over its shoulder because of how our lives have changed since the end of 2019. Yes, we are all tired of hearing this, but the truth is that a pandemic is still very real, and we all have a duty to protect ourselves and each other. Therefore, some of the biggest events in the telecommunications industry are going virtual in 2021. Even though general societal norms have been halted to a large extent, we are still moving forward, albeit at a slow pace with much more cautious steps. We invite you to explore the list we have compiled of the top telecom events that will take place online this year. CC-Enterprise Webinar.Live Session CC (Carrier Community) is organising its next digital Enterprise CC-Webinar.Live Panel Discussion and Knowledge Sharing Session, scheduled to take place on April 12, 2021. During…


