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Microsoft introduces Business Voice phone systems in Canada and the UK

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Microsoft has announced the launch of a new phone system for business customers, Microsoft 365 Business Voice, which is now available in Canada and the UK. This phone system combines calling, chats, meetings, calendar and e-mail functions. The solution also deploys Microsoft artificial intelligence (AI) technology to automatically transcribe voicemail, translate chat messages, and add captions to meetings in real time. According to the announcement, Microsoft 365 Business Voice is a cloud-based system that has been designed as a complete cooperation package for enterprises with up to 300 users. The phone system integrates with Office 365 and uses Microsoft Teams in order to function across computers, desk phones and smartphones, allowing customers to make calls from anywhere. “Today’s businesses need communication and collaboration tools that are easy to use and designed to work together,” Microsoft stated in a blog post. “That’s why we built Microsoft 365 Business Voice, a…

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Ottawa-based Versature acquired by net2phone

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The IDT owned VoIP communication service provider net2phone has announced the acquisition of the SaaS-based business phone and communication solutions provider Versature. The two companies will join forces and continue to provide Canadian companies with innovative communication services. “This transaction will accelerate Versature’s growth trajectory in Canada through a powerful alignment of values and innovative technology for voice and call analytics combined with ready access to capital. As a result, Versature will scale Canadian operations by attracting top talent while continuing to innovate and aggressively pursue opportunities in the Canadian market,” commented Versature’s President and COO, Jonathon Moody. With the addition of Versature, net2phone has expanded its operational coverage, which now includes Canada, the US, Brazil, Argentina, Mexico, Colombia, Spain and Hong Kong. Moreover, the combined revenues of both companies for May, June and July totaled over $5 million. “We continue to be very pleased by the trajectory of net2phone’s…

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OpenPhone, the VoIP-based app for small companies

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The city of Kitchener, in Canada, Ontario, is home of a new app called OpenPhone. Its ambition is to help small entrepreneurs stopping the blurred line between private and business phone calls. Many services already exist in this specific field, like Phone.com or Grasshopper, but OpenPhone’s main feature is to simplify the process and focus and ease of use. As of today, the app let user share one phone number across several phone, using VoIP technology. Still in its beta version and available on the Appstore since January, the company expects to launch in a couple of months a final version. An Android version hit the Google platform in June. OpenPhone will allow customers to make concurrent calls on several devices, transcribed voicemail and call forwarding. This way, small businesses will have the opportunity to have a better communication between customers and entrepreneurs.

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