Tag

CENTURYLINK

Browsing
Telecom News

A quick roundup of the news in Telecoms | Week #11

By

Twilio rival MessageBird launches Inbox, an AI-powered contact center MessageBird, a telecommunications service provider in Amsterdam, Netherlands, has unveiled a new all-in-one, AI-powered contact center as it enters the competitive billion-dollar customer service software market. The new solution, dubbed Inbox and pitched as the “Slack for external communications,” enables customers to communicate with businesses and accept inbound messages from WhatsApp, Twitter, Messenger, Instagram, WeChat, Apple Business Chat, RCS, Line, Telegram, email, SMS, voice, and more. Additionally, companies can connect MessageBird’s Inbox to other internal tools as part of their preferred workflows, including Salesforce, Google Calendar, Shopify, HubSpot, Jira, and Slack. Read more at https://tinyurl.com/qvsqh9l CenturyLink adds IBM Cloud to its Cloud Connect portfolio US-based CenturyLink has added IBM Cloud to its growing Cloud Connect Dynamic Connections portfolio, which also includes Amazon Web Services, Microsoft Azure, Google Cloud and Oracle. The company said that through IBM Cloud Direct Link services, businesses can now access…

by
Keep Reading
Telecom News

A quick roundup of the news in Telecoms | Week #2

By

Telefonica piloting blockchain across 8,000 companies Telecoms multinational Telefonica has teamed up with the Association of Science and Technology Parks (APTE) to provide approximately 8,000 companies in Spain with access to a secure, decentralised blockchain network. Telefonica plans to launch a three-month pilot project that will encourage companies to develop their own decentralised applications on the blockchain at no extra cost, and will also allow them to experiment with their own digital tokens. Blockchain is being widely adopted in a variety of industries, especially in the field of IoT, where 75 percent of IoT technology users in the US already use blockchain or plan to do so by the end of 2020. Read more at: https://tinyurl.com/t8z8p9d Samsung Galaxy Fold sales figures revealed, and they’re worse than earlier reports Samsung Electronics sold close to half a million of its Galaxy Fold smartphones last year. Speaking to the Yonhap News Agency at CES 2020,…

by
Keep Reading
Telecom News

A quick roundup of the news in Telecoms | Week #49

By

Apple now owns Intel’s mobile modem business Intel, a leader in the semiconductor industry, has completed the sale of the majority of its smartphone modem business to Apple. The company said this transaction enables it to focus on developing 5G network technology while maintaining the ability to create modems for non-smartphone applications, such as PCs, Internet of Things (IoT) devices and autonomous vehicles. Apple now uses Qualcomm for 4G LTE and 5G modems for iPhones. With this acquisition, Apple is planning to develop its own modems for smartphones in 2021. Read more at: https://tinyurl.com/rqmu724 Orange unveils new five-year grand plan Orange, a French multinational telecommunications corporation, has introduced “Engage 2025”, its new strategy that follows on from the Essentials 2020 plan launched in 2015. The corporation has revealed its goals for the coming years, emphasizing that its business model will be guided by social and environmental responsibility. Considering the operator’s business…

by
Keep Reading
Telecom News

A quick roundup of the news in Telecoms | Week #34

By

VvAA Groep B.V to transform service experience and performance with Vonage’s NewVoiceMedia solution Vonage’s NewVoiceMedia contact centre platform has been chosen by Dutch insurance provider VvAA to enhance its members’ customer experience. After conducting a market evaluation, the company implemented Vonage’s NVM solution for its Salesforce integration and rich functionality. VvAA Groep’s advisors will have immediate access to entire history of customers interactions, also, inbound calls will be dynamically managed and routed, improving handling time and customer satisfaction. Read more at: https://tinyurl.com/y5l2maho Telenor completes acquisition of majority stake in DNA Norwegian telecommunications company Telenor Group has completed the acquisition of Finland’s third-largest mobile operator DNA. Telenor has acquired 54 percent of the shares in DNA for EUR 20.90 each in cash, or a total of EUR 1.5 billion after the deal approval by DNA shareholders, Finda Telecoms and PHP Holding, and Finland’s Ministry of Economic Affairs and Employment. Helsinki-based…

by
Keep Reading