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Clickatell, a mobile messaging and chat commerce pioneer, has introduced the world’s first Chat Commerce Platform as a Service (CCPaaS), which enables companies to capitalize on chat commerce opportunities. The new platform enables businesses to communicate, connect, and transact with consumers over existing messaging networks. The CCPaaS platform allows for comprehensive, authorized commerce experiences within popular messaging environments including WhatsApp, Apple Messages, SMS, and USSD. This latest Clickatell product will help businesses stay ahead of the conversational commerce trend and help them capitalize on the potential that chat commerce brings to the market. Through the simplicity of texting, the platform enables relevant, in-context brand experiences and secure payment possibilities. Businesses may do business on the world’s most popular messaging apps, saving time, money, and increasing customer satisfaction. Clickatell’s CCPaaS is also the first SaaS solution to enable secure payment processing through integration with key payment gateways, allowing…

Vonage to repay $100 million to customers Vonage has been fined by the US Federal Trade Commission for making it too difficult for customers to quit their VoIP services. A proposed court judgment forces Vonage to repay clients affected by its actions in the amount of $100 million. The penalty payment will be sent to the FTC, which has committed to distributing the relevant funds to all customers who are identified as being eligible for compensation. Read more at: https://tinyurl.com/4zxxaevh Arelion adds a new route for flexible trans-Atlantic traffic Arelion has announced the addition of a new flexible, high-capacity transmission route to its network. With the inclusion of this new route, Arelion’s clients will benefit from enhanced customizable routing diversity solutions for trans-Atlantic traffic that meet their specific requirements through a single, scalable end-to-end solution. This route will provide EU terrestrial extensions to client endpoints, as well as a US…

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Clickatell launches the world’s first Chat Commerce Platform for brands

A quick roundup of the news in Telecoms | Week #45